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Labastide
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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RITA C
1 reviews | Active since Jan 2020
10 Mar 2025, 11:53
Hartebee****rt accommodation
I made a booking online on the 1st Feb 2025 and paid my deposit of R 585.00. I canceled the booking as i found something closer to the venue. I sent them an email to confirm my cancellation and request a refund in 04th Feb 2025. I sent an email on the 6th Feb 2025 again. On the 19th Feb 2025 they sent me an email to apologize for the late reply and i should email POP and bank details for a refund. I sent them the email with the information they required on the 19th Feb 2025. I followed up on the 24th Feb 2025 and up to today 10th March 2025 i have still not received my deposit. Totally unacceptable and would not recommend this establishment at ALL.
Helpful (0)
|Replies (0)RC
RITA C
1 reviews | Active since Jan 2020
10 Mar 2025, 11:53
Hartebee****rt accommodation
I made a booking online on the 1st Feb 2025 and paid my deposit of R 585.00. I canceled the booking as i found something closer to the venue. I sent them an email to confirm my cancellation and request a refund in 04th Feb 2025. I sent an email on the 6th Feb 2025 again. On the 19th Feb 2025 they sent me an email to apologize for the late reply and i should email POP and bank details for a refund. I sent them the email with the information they required on the 19th Feb 2025. I followed up on the 24th Feb 2025 and up to today 10th March 2025 i have still not received my deposit. Totally unacceptable and would not recommend this establishment at ALL.
0
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RITA C
1 reviews | Active since Jan 2020
10 Feb 2025, 05:19
Labastide
I made a booking online and had to pay a 50% deposit. I have contacted the owner on SMS, have sent numerous emails to cancel the accommodation and my deposit refunded but to date no response whatsoever. I don't know what i should do next
Helpful (0)
|Replies (0)RC
RITA C
1 reviews | Active since Jan 2020
10 Feb 2025, 05:19
Labastide
I made a booking online and had to pay a 50% deposit. I have contacted the owner on SMS, have sent numerous emails to cancel the accommodation and my deposit refunded but to date no response whatsoever. I don't know what i should do next
0
Replies (0)