Laminate floor world - floor by horrific service

Would be exceptionally cautious in using Laminate floor world. Just went through a 3 day ordeal with them. What was supposed to be 1 day, ended up in 3 with an experience that has been terrible, traumatic and as their slogan says you are not floored by their floors, but floored by their horrific service. Breaks appliances, promises to fix, and yet no delivery and refers you to their T's & C's. Trying to get a non involved and non caring owner involved is mission impossible- bit happy to take your upfront payment and deliver horrific service. Excellent product, good pricing- just don't let them install!