Lancet
1.4|1,785 reviews
PS
Preeda S
1 reviews | Active since Member
21 May 2026, 08:15
Lancet Tedious Refund Process!
The refund process is very tedious. I was querying a recent overpayment. I was requested to show proof of payment 3 years ago due to a R90 refund not processed. I cannot retrieve my current refund until I get proof of payment for the R90? The account and refund department need to improve customer service. It's a waste of time and resources.
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Replies (1)Lancet's replyOfficial
21 May 2026, 10:17Good Day Preeda
We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is 2802904 .
Regards, Lancet Laboratories.
We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is 2802904 .
Regards, Lancet Laboratories.
Best regards,
Lancet's reply21 May 2026, 10:17
Official
Good Day Preeda
We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is 2802904 .
Regards, Lancet Laboratories.
We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is 2802904 .
Regards, Lancet Laboratories.
Best regards,