Lower than poor service

I have sent a parcel from UK to RSA with Landmark Global. The parcel is now over 1 month late on delivery date, the persons at the tracking office font care and just regurgitate the same nonsense all the time of taking time to clear and i must wait another 14 days. Call after 14 days and get the same pathetic response. It is a wast of a company and they should he shut down. Pathetic for global freight movements of small packages. I will not ship any items with them again. They are a joke.