LT
Lara Travel
Unclaimed Business
LT
Lara Travel
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Terino J
1 reviews | Active since Jan 2020
6 Feb 2025, 14:59
Poor service and reputational damage
Spoke to a consultant at mall of the south a month ago regarding an Abu Dhabi holiday. Was told I’d get an email with all the details, to date received nothing. I will never use nor recommend Lara travel.
Helpful (0)
|Replies (0)TJ
Terino J
1 reviews | Active since Jan 2020
6 Feb 2025, 14:59
Poor service and reputational damage
Spoke to a consultant at mall of the south a month ago regarding an Abu Dhabi holiday. Was told I’d get an email with all the details, to date received nothing. I will never use nor recommend Lara travel.
0
Replies (0)TR
JS
Judy S
1 reviews | Active since Jan 2020
18 Apr 2016, 06:02
LARA TRAVEL CLAIM ONLY BOOKING AGENT
<p>Fortune paid for trip to US. Family separated on flight return. Manhattan ,NY toilet blocked with sewage. Requested tour LA to Vegas, got a greyhound bus. 1 King bed for 3 adults in Vegas. Asked for a 4*got a 3 *budget hotel San Francisco. Alcatraz tour, bus tour, Monterey/Carmel paid full, cancelled enroute to SF, 24/12,told tour not operating. Incurred extra costs on credit card for Alcatraz, bus tour. Wasted a trip to Monterey. Request to cancel Holiday Inn not done. Pd R15000 for 2 nights Miami South when South Beach was preferred & stated not Coconut Grove-ridiculous. Paid added Disney transfer for Mears Transport (comp Disney), not refunded YET. R20 000 for Disney excl the family from all added benefits not booked. Lara Casasola replies\Nadia has brought all your GRIPES to my attention. Unfortunately I am traveling on business tomorrow and will be back at the end of April.I will assign some time to this on my return and try to understand what it is that you are still trying to achieve from us.You are welcome to escalate the matter to other principles and seek other avenues, as I am satisfied that we have done the best we can to assist you with your unhappiness "</p>
Helpful (0)
|Replies (0)JS
Judy S
1 reviews | Active since Jan 2020
18 Apr 2016, 06:02
LARA TRAVEL CLAIM ONLY BOOKING AGENT
<p>Fortune paid for trip to US. Family separated on flight return. Manhattan ,NY toilet blocked with sewage. Requested tour LA to Vegas, got a greyhound bus. 1 King bed for 3 adults in Vegas. Asked for a 4*got a 3 *budget hotel San Francisco. Alcatraz tour, bus tour, Monterey/Carmel paid full, cancelled enroute to SF, 24/12,told tour not operating. Incurred extra costs on credit card for Alcatraz, bus tour. Wasted a trip to Monterey. Request to cancel Holiday Inn not done. Pd R15000 for 2 nights Miami South when South Beach was preferred & stated not Coconut Grove-ridiculous. Paid added Disney transfer for Mears Transport (comp Disney), not refunded YET. R20 000 for Disney excl the family from all added benefits not booked. Lara Casasola replies\Nadia has brought all your GRIPES to my attention. Unfortunately I am traveling on business tomorrow and will be back at the end of April.I will assign some time to this on my return and try to understand what it is that you are still trying to achieve from us.You are welcome to escalate the matter to other principles and seek other avenues, as I am satisfied that we have done the best we can to assist you with your unhappiness "</p>
0
Replies (0)