LC
Le Coq Sportif
Unclaimed Business
LC
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
100
Recommended: Very Likely
Review Distribution
1|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Le Coq Sportif
Le Coq Sportif has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Le Coq Sportif across 18 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAN
Aviwe N
1 reviews | Active since Jan 2020
9 Nov 2025, 05:55
Sneakers
I bought a pair shoes online around late September for a function. I wore them two days and occasionally throughout October as I go to work. As am wearing them, am noticing that the shoe inner sole is starting to shift as if it was pressed, the rubber behind is peeling off, the fabric is starting to tear. I am totally not happy with the quality of the shoes, the fact that I don’t even have 4 months owning the shoe but it is showing signs as if I had it for years.
Helpful (0)
|Replies (0)AN
Aviwe N
1 reviews | Active since Jan 2020
9 Nov 2025, 05:55
Sneakers
I bought a pair shoes online around late September for a function. I wore them two days and occasionally throughout October as I go to work. As am wearing them, am noticing that the shoe inner sole is starting to shift as if it was pressed, the rubber behind is peeling off, the fabric is starting to tear. I am totally not happy with the quality of the shoes, the fact that I don’t even have 4 months owning the shoe but it is showing signs as if I had it for years.
0
Replies (0)TM
LM
Lebogang M
1 reviews | Active since Jan 2020
11 Aug 2025, 07:59
Wrong order delivered
Bad service. Wrong order delivered and none of them get back to me.
Helpful (0)
|Replies (0)LM
Lebogang M
1 reviews | Active since Jan 2020
11 Aug 2025, 07:59
Wrong order delivered
Bad service. Wrong order delivered and none of them get back to me.
0
Replies (0)MM
Mapaseka M
1 reviews | Active since Jan 2020
5 Mar 2025, 14:18
I want my money back
I purchased kids' sneakers online using cash. A few days later, I received a call from a lady in the Online Department who informed me that my order had been canceled because the shoes were not in good condition. She requested a bank letter to process my refund. However, when I reviewed my order, it stated that "I changed and canceled the order." I'm confused about how that happened since I was informed by them that the order was canceled. 👎🤔😡😡😡😡
Helpful (0)
|Replies (0)MM
Mapaseka M
1 reviews | Active since Jan 2020
5 Mar 2025, 14:18
I want my money back
I purchased kids' sneakers online using cash. A few days later, I received a call from a lady in the Online Department who informed me that my order had been canceled because the shoes were not in good condition. She requested a bank letter to process my refund. However, when I reviewed my order, it stated that "I changed and canceled the order." I'm confused about how that happened since I was informed by them that the order was canceled. 👎🤔😡😡😡😡
0
Replies (0)MM
Mapaseka M
1 reviews | Active since Jan 2020
1 Mar 2025, 08:28
I look forward to receiving my money back soon.
I purchased a pair of kids' sneakers online with cash, and two days later, I received a call from La Coq Sportif stating that the shoes were not in good condition. They offered to refund me, but requested that I provide proof of my account or a bank letter. I sent them an email with the necessary document attached. I have been waiting for the refund so that I can purchase sneakers elsewhere, as they did not fulfill their service to me. However, they are still refusing to return my money.
Helpful (0)
|Replies (0)MM
Mapaseka M
1 reviews | Active since Jan 2020
1 Mar 2025, 08:28
I look forward to receiving my money back soon.
I purchased a pair of kids' sneakers online with cash, and two days later, I received a call from La Coq Sportif stating that the shoes were not in good condition. They offered to refund me, but requested that I provide proof of my account or a bank letter. I sent them an email with the necessary document attached. I have been waiting for the refund so that I can purchase sneakers elsewhere, as they did not fulfill their service to me. However, they are still refusing to return my money.
0
Replies (0)MA
Miche A
1 reviews | Active since Jan 2020
12 Dec 2024, 19:56
As soon as possible
So I bought a shoe on the 27th of May 2024 at the brunch in promenade. I bought it on my pay just now app. Two month later the shoe broke. I then went to to the store and told the Manger my situation. She the said that I had to have a slip. I then went back the next and told her I don't have a slip and I asked her to speak to the are Manger. She then told me I can't get the area Manger number and she will speak to the area Manger. I then went back again the next day and she then said that the area Manger said the same thing. I then told her why cant they use my pay just now slip and if they can't get the receipt from there paper work. She then said no they can't. I just wanted an exchange but now I just want my money back. I've also sent them an email and nothing. No response or anything.This is honestly poor service.
Helpful (0)
|Replies (0)MA
Miche A
1 reviews | Active since Jan 2020
12 Dec 2024, 19:56
As soon as possible
So I bought a shoe on the 27th of May 2024 at the brunch in promenade. I bought it on my pay just now app. Two month later the shoe broke. I then went to to the store and told the Manger my situation. She the said that I had to have a slip. I then went back the next and told her I don't have a slip and I asked her to speak to the are Manger. She then told me I can't get the area Manger number and she will speak to the area Manger. I then went back again the next day and she then said that the area Manger said the same thing. I then told her why cant they use my pay just now slip and if they can't get the receipt from there paper work. She then said no they can't. I just wanted an exchange but now I just want my money back. I've also sent them an email and nothing. No response or anything.This is honestly poor service.
0
Replies (0)RH
Renika H
1 reviews | Active since Jan 2020
21 Mar 2024, 12:02
Disappointed
I had made a purchace in December, went and returned item as my hubby did not like the shoe. Instead of me being refunded I was charged again. I had made the cashier aware of the error he made and he had them done refund for both the transactions.i am still awaiting my second refund and its now 3 months.
Helpful (0)
|Replies (0)RH
Renika H
1 reviews | Active since Jan 2020
21 Mar 2024, 12:02
Disappointed
I had made a purchace in December, went and returned item as my hubby did not like the shoe. Instead of me being refunded I was charged again. I had made the cashier aware of the error he made and he had them done refund for both the transactions.i am still awaiting my second refund and its now 3 months.
0
Replies (0)NK
Nontethelelo K
1 reviews | Active since Jan 2020
7 Feb 2023, 13:05
BUY FROM LE COQ SPORTIF AND REGRET IT
I would just like to say that I fully believe that it is their strategy to refuse refunding clients, I’m reading the reviews here and I see people struggling with the same “we don’t have cash” excuse. I also returned a bag and for the past week I have been lied to and deceived, I just want my R350 back and I asked why they can’t transfer the funds and they gave me another lame excuse. This brand is clearly dying out and the things they’re doing are out of pure desperation. Never again!
Helpful (0)
|Replies (0)NK
Nontethelelo K
1 reviews | Active since Jan 2020
7 Feb 2023, 13:05
BUY FROM LE COQ SPORTIF AND REGRET IT
I would just like to say that I fully believe that it is their strategy to refuse refunding clients, I’m reading the reviews here and I see people struggling with the same “we don’t have cash” excuse. I also returned a bag and for the past week I have been lied to and deceived, I just want my R350 back and I asked why they can’t transfer the funds and they gave me another lame excuse. This brand is clearly dying out and the things they’re doing are out of pure desperation. Never again!
0
Replies (0)