

Le Coq Sportif
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I bought a pair shoes online around late September for a function. I wore them two days and occasionally throughout October as I go to work. As am wearing them, am noticing that the shoe inner sole is starting to shift as if it was pressed, the rubber behind is peeling off, the fabric is starting to tear. I am totally not happy with the quality of the shoes, the fact that I donβt even have 4 months owning the shoe but it is showing signs as if I had it for years.
1 reviews | Active since Jan 2020
I bought a pair shoes online around late September for a function. I wore them two days and occasionally throughout October as I go to work. As am wearing them, am noticing that the shoe inner sole is starting to shift as if it was pressed, the rubber behind is peeling off, the fabric is starting to tear. I am totally not happy with the quality of the shoes, the fact that I donβt even have 4 months owning the shoe but it is showing signs as if I had it for years.
1 reviews | Active since Jan 2020
Bad service. Wrong order delivered and none of them get back to me.
1 reviews | Active since Jan 2020
Bad service. Wrong order delivered and none of them get back to me.
1 reviews | Active since Jan 2020
I purchased kids' sneakers online using cash. A few days later, I received a call from a lady in the Online Department who informed me that my order had been canceled because the shoes were not in good condition. She requested a bank letter to process my refund. However, when I reviewed my order, it stated that "I changed and canceled the order." I'm confused about how that happened since I was informed by them that the order was canceled. ππ€π‘π‘π‘π‘
1 reviews | Active since Jan 2020
I purchased kids' sneakers online using cash. A few days later, I received a call from a lady in the Online Department who informed me that my order had been canceled because the shoes were not in good condition. She requested a bank letter to process my refund. However, when I reviewed my order, it stated that "I changed and canceled the order." I'm confused about how that happened since I was informed by them that the order was canceled. ππ€π‘π‘π‘π‘
1 reviews | Active since Jan 2020
I purchased a pair of kids' sneakers online with cash, and two days later, I received a call from La Coq Sportif stating that the shoes were not in good condition. They offered to refund me, but requested that I provide proof of my account or a bank letter. I sent them an email with the necessary document attached. I have been waiting for the refund so that I can purchase sneakers elsewhere, as they did not fulfill their service to me. However, they are still refusing to return my money.
1 reviews | Active since Jan 2020
I purchased a pair of kids' sneakers online with cash, and two days later, I received a call from La Coq Sportif stating that the shoes were not in good condition. They offered to refund me, but requested that I provide proof of my account or a bank letter. I sent them an email with the necessary document attached. I have been waiting for the refund so that I can purchase sneakers elsewhere, as they did not fulfill their service to me. However, they are still refusing to return my money.
1 reviews | Active since Jan 2020
So I bought a shoe on the 27th of May 2024 at the brunch in promenade. I bought it on my pay just now app. Two month later the shoe broke. I then went to to the store and told the Manger my situation. She the said that I had to have a slip. I then went back the next and told her I don't have a slip and I asked her to speak to the are Manger. She then told me I can't get the area Manger number and she will speak to the area Manger. I then went back again the next day and she then said that the area Manger said the same thing. I then told her why cant they use my pay just now slip and if they can't get the receipt from there paper work. She then said no they can't. I just wanted an exchange but now I just want my money back. I've also sent them an email and nothing. No response or anything.This is honestly poor service.
1 reviews | Active since Jan 2020
So I bought a shoe on the 27th of May 2024 at the brunch in promenade. I bought it on my pay just now app. Two month later the shoe broke. I then went to to the store and told the Manger my situation. She the said that I had to have a slip. I then went back the next and told her I don't have a slip and I asked her to speak to the are Manger. She then told me I can't get the area Manger number and she will speak to the area Manger. I then went back again the next day and she then said that the area Manger said the same thing. I then told her why cant they use my pay just now slip and if they can't get the receipt from there paper work. She then said no they can't. I just wanted an exchange but now I just want my money back. I've also sent them an email and nothing. No response or anything.This is honestly poor service.
1 reviews | Active since Jan 2020
I had made a purchace in December, went and returned item as my hubby did not like the shoe. Instead of me being refunded I was charged again. I had made the cashier aware of the error he made and he had them done refund for both the transactions.i am still awaiting my second refund and its now 3 months.
1 reviews | Active since Jan 2020
I had made a purchace in December, went and returned item as my hubby did not like the shoe. Instead of me being refunded I was charged again. I had made the cashier aware of the error he made and he had them done refund for both the transactions.i am still awaiting my second refund and its now 3 months.
Hellopeter has tracked Le Coq Sportif across 19 reviews. Le Coq Sportif hasn't collected enough recent reviews β at least 10 in the last 12 months are needed β to calculate a TrustIndex score. Have you used Le Coq Sportif? Write a review to help others decide.
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