Leche Mum
3.7|21 reviews
LO
Lezanne O
1 reviews | Active since Member
29 Jan 2024, 12:23
Doesn't work well
<div>I have no clue why this product has so many high reviews. This was a waste of money, and shameful considering I could have spent the money on a better working pump. The double pump function reduces the suction drastically, so you can't use it. I barely get 100ml out in a day with this, compared to 100ml per pump with any other pump I've used. </div>
Helpful (0)
Replies (348)0
Replies (348)Leche Mum's replyOfficial
29 Jan 2024, 17:21Good day.
Hope you well.
Please be advised we have had a first time report on a issue and we do not take it lightly also,there are 3 settings on the pump which has stimulation, suction and both in 1 please make sure the correct setting is used, if there is still a issue it could be due to a fault on the motor because this has not happened before please send us a email us on info@lechemum.co.za so we can have it collected and replaced with a new one.
We apologize and don't take our customers satisfaction lightly.
Kind Regards
Leche Mum Team
Hope you well.
Please be advised we have had a first time report on a issue and we do not take it lightly also,there are 3 settings on the pump which has stimulation, suction and both in 1 please make sure the correct setting is used, if there is still a issue it could be due to a fault on the motor because this has not happened before please send us a email us on info@lechemum.co.za so we can have it collected and replaced with a new one.
We apologize and don't take our customers satisfaction lightly.
Kind Regards
Leche Mum Team
Best regards,
Leche Mum's reply29 Jan 2024, 17:21
Official
Good day.
Hope you well.
Please be advised we have had a first time report on a issue and we do not take it lightly also,there are 3 settings on the pump which has stimulation, suction and both in 1 please make sure the correct setting is used, if there is still a issue it could be due to a fault on the motor because this has not happened before please send us a email us on info@lechemum.co.za so we can have it collected and replaced with a new one.
We apologize and don't take our customers satisfaction lightly.
Kind Regards
Leche Mum Team
Hope you well.
Please be advised we have had a first time report on a issue and we do not take it lightly also,there are 3 settings on the pump which has stimulation, suction and both in 1 please make sure the correct setting is used, if there is still a issue it could be due to a fault on the motor because this has not happened before please send us a email us on info@lechemum.co.za so we can have it collected and replaced with a new one.
We apologize and don't take our customers satisfaction lightly.
Kind Regards
Leche Mum Team
Best regards,
LO
Lezanne O's updateReviewer Update
30 Jan 2024, 13:16If you truly take your customers' satisfaction seriously, why report a genuin review of your product? I would love for you to collect and replace the motor, as I have tried all the different settings and modes with barely any difference.
LO
Lezanne O's update30 Jan 2024, 13:16
Reviewer Update
If you truly take your customers' satisfaction seriously, why report a genuin review of your product? I would love for you to collect and replace the motor, as I have tried all the different settings and modes with barely any difference.
Leche Mum's replyOfficial
30 Jan 2024, 13:48Order number please?
Best regards,
Leche Mum's reply30 Jan 2024, 13:48
Official
Order number please?
Best regards,
Leche Mum's replyOfficial
30 Jan 2024, 13:50Also please advise how is the cup sterilized? We need to identify the issue as we have nor received any email stating the issue you have had unless we have missed it?
Best regards,
Leche Mum's reply30 Jan 2024, 13:50
Official
Also please advise how is the cup sterilized? We need to identify the issue as we have nor received any email stating the issue you have had unless we have missed it?
Best regards,
LO
Lezanne O's updateReviewer Update
30 Jan 2024, 14:07I have sent you an email with the required information.
LO
Lezanne O's update30 Jan 2024, 14:07
Reviewer Update
I have sent you an email with the required information.
Leche Mum's replyOfficial
30 Jan 2024, 14:16MBVL9J
That above is your logged new replacement motor and a gift for your little one we apologize and would appreciate a email first to us should you require assistance 😉. If there isn't assistance we will understand the bad review.
That above is your logged new replacement motor and a gift for your little one we apologize and would appreciate a email first to us should you require assistance 😉. If there isn't assistance we will understand the bad review.
Best regards,
Leche Mum's reply30 Jan 2024, 14:16
Official
MBVL9J
That above is your logged new replacement motor and a gift for your little one we apologize and would appreciate a email first to us should you require assistance 😉. If there isn't assistance we will understand the bad review.
That above is your logged new replacement motor and a gift for your little one we apologize and would appreciate a email first to us should you require assistance 😉. If there isn't assistance we will understand the bad review.
Best regards,