Lectron Billiards
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Lectron Billiards
Lectron Billiards has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Lectron Billiards across 35 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNP
Niel P
1 reviews | Active since Jan 2020
6 Aug 2025, 19:45
Rotting Pool Table & Dishonest Salesman at Lectron Bil****ds Umhlanga – Avoid at All Costs!
Approximately 6 months ago, I purchased a pool table from Lectron Bil****ds’ Umhlanga branch for use at my Bed and Breakfast in Durban. Shockingly, the table has already developed severe disgusting mould, despite being kept covered and well maintained. This isn’t normal wear and tear — it’s clear evidence of a substandard or defective product. When I contacted Billy, the salesman who sold me the table, I was met with immediate denial of responsibility and arrogant blame-shifting. He told me the damage was my fault because I used an “inferior cover.” But here’s the catch — I bought the cover directly from him at Lectron! When I pointed that out, Billy suddenly changed his story, saying “maybe someone spilled something on it.” No inspection. No facts. Just convenient excuses to dodge responsibility. He promised to report it to head office and call me back by Monday morning, 4 August 2025. That never happened. He then ignored my calls, refused to answer, and completely stonewalled all communication. I had to call the Cape Town branch myself. A staff member there was polite and said Billy would call me. When he finally did, his attitude was even worse — rude, dismissive, and openly disrespectful. Billy refused to send a technician, refused to even look at the table, and arrogantly declared that “his directors wouldn’t authorise repairs.” He raised his voice, spoke over me, and eventually slammed the phone down. No inspection was done. No technical opinion. Just pure negligence, dishonesty, and zero accountability. Billy has now blamed me twice without any investigation, and Lectron Bil****ds has made no effort to resolve or even understand the problem. I am now stuck with a rotting, unusable pool table and have suffered damages to my business as a result. I will be taking legal action in Court, but I strongly warn anyone reading this: Do NOT trust Lectron Bil****ds Umhlanga. Do NOT trust Billy. Once they get your money, you’re on your own — no service, no integrity, no accountability.
Helpful (0)
|Replies (0)NP
Niel P
1 reviews | Active since Jan 2020
6 Aug 2025, 19:45
Rotting Pool Table & Dishonest Salesman at Lectron Bil****ds Umhlanga – Avoid at All Costs!
Approximately 6 months ago, I purchased a pool table from Lectron Bil****ds’ Umhlanga branch for use at my Bed and Breakfast in Durban. Shockingly, the table has already developed severe disgusting mould, despite being kept covered and well maintained. This isn’t normal wear and tear — it’s clear evidence of a substandard or defective product. When I contacted Billy, the salesman who sold me the table, I was met with immediate denial of responsibility and arrogant blame-shifting. He told me the damage was my fault because I used an “inferior cover.” But here’s the catch — I bought the cover directly from him at Lectron! When I pointed that out, Billy suddenly changed his story, saying “maybe someone spilled something on it.” No inspection. No facts. Just convenient excuses to dodge responsibility. He promised to report it to head office and call me back by Monday morning, 4 August 2025. That never happened. He then ignored my calls, refused to answer, and completely stonewalled all communication. I had to call the Cape Town branch myself. A staff member there was polite and said Billy would call me. When he finally did, his attitude was even worse — rude, dismissive, and openly disrespectful. Billy refused to send a technician, refused to even look at the table, and arrogantly declared that “his directors wouldn’t authorise repairs.” He raised his voice, spoke over me, and eventually slammed the phone down. No inspection was done. No technical opinion. Just pure negligence, dishonesty, and zero accountability. Billy has now blamed me twice without any investigation, and Lectron Bil****ds has made no effort to resolve or even understand the problem. I am now stuck with a rotting, unusable pool table and have suffered damages to my business as a result. I will be taking legal action in Court, but I strongly warn anyone reading this: Do NOT trust Lectron Bil****ds Umhlanga. Do NOT trust Billy. Once they get your money, you’re on your own — no service, no integrity, no accountability.
0
Replies (0)MB
Marina B
1 reviews | Active since Jan 2020
8 Jul 2025, 11:43
*******!
If there were Negative stars I'd have chosen -10. I paid a R20,000.00 deposit for a custom table 30 January '25. Close on 2 months later we got absolutely no feedback on the completed table and at the same time I received unexpected and unfortunate news on having to relocate to a smaller home which could not fit a pool table. Over 20 emails have been sent for my deposit back - no table in sight no clear communication or assistance. The owner apparently "overseas" and not ONE team member knows of his date of return. To top it off, I received an email clearly not for my eyes, stating that the table has in fact been RE-SOLD!! They blatantly confessed to a double sale on one table!! My deposit of 20K and God-knows how much from a new customer. SHAMEFUL! Still persisting to get my deposit back. I am not at all shocked at the countless bad reviews.
Helpful (0)
|Replies (0)MB
Marina B
1 reviews | Active since Jan 2020
8 Jul 2025, 11:43
*******!
If there were Negative stars I'd have chosen -10. I paid a R20,000.00 deposit for a custom table 30 January '25. Close on 2 months later we got absolutely no feedback on the completed table and at the same time I received unexpected and unfortunate news on having to relocate to a smaller home which could not fit a pool table. Over 20 emails have been sent for my deposit back - no table in sight no clear communication or assistance. The owner apparently "overseas" and not ONE team member knows of his date of return. To top it off, I received an email clearly not for my eyes, stating that the table has in fact been RE-SOLD!! They blatantly confessed to a double sale on one table!! My deposit of 20K and God-knows how much from a new customer. SHAMEFUL! Still persisting to get my deposit back. I am not at all shocked at the countless bad reviews.
0
Replies (0)WT
Wessel T
1 reviews | Active since Jan 2020
12 Oct 2024, 17:32
Great aftersales service
We had a table that bowed and had the veneer bubbling. We contacted Jeremia who then sent his guys out to come and have a look at the table. After the inspection Jeremia ordered the exact same table for us and got is set up and removed the faulty table. Jeremia went out of his way to assist us and keep us updated even with the loss of a family member he kept his word and kept us smiling.
Helpful (0)
|Replies (0)WT
Wessel T
1 reviews | Active since Jan 2020
12 Oct 2024, 17:32
Great aftersales service
We had a table that bowed and had the veneer bubbling. We contacted Jeremia who then sent his guys out to come and have a look at the table. After the inspection Jeremia ordered the exact same table for us and got is set up and removed the faulty table. Jeremia went out of his way to assist us and keep us updated even with the loss of a family member he kept his word and kept us smiling.
0
Replies (0)SK
Shabbeer K
1 reviews | Active since Jan 2020
11 Jun 2024, 11:17
SHABIR KHAN
THE LECTRON TEAM JUST A NOTE OF APPRECIATION TO THE LECTRON TEAM.FROM THE SALES TO THE DELIVERY TEAM.OUTSTANDING SERVICE DELIVERY.THE DELIVERY CREW(STANLEY & PIET) WERE AMAZING.VERY POLITE AND VERY PROFESSIONAL.WILL RECOMMEND YOU GUYS WITHOUT HESITATION.THUMBS UP TO RENNIE STEENKAMP AS WELL. REGARDS SHABIR
Helpful (0)
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Shabbeer K
1 reviews | Active since Jan 2020
11 Jun 2024, 11:17
SHABIR KHAN
THE LECTRON TEAM JUST A NOTE OF APPRECIATION TO THE LECTRON TEAM.FROM THE SALES TO THE DELIVERY TEAM.OUTSTANDING SERVICE DELIVERY.THE DELIVERY CREW(STANLEY & PIET) WERE AMAZING.VERY POLITE AND VERY PROFESSIONAL.WILL RECOMMEND YOU GUYS WITHOUT HESITATION.THUMBS UP TO RENNIE STEENKAMP AS WELL. REGARDS SHABIR
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Replies (0)YC
Y C
1 reviews | Active since Jan 2020
29 Apr 2023, 19:26
Champ slate pool table
Excellent service from 1st enquiry to ordering and payment to delivery. Centurion team is highly professional, friendly and on the ball. They went out of their way with the delivery and delivered top quality. Great service with a smile!
Helpful (0)
|Replies (0)YC
Y C
1 reviews | Active since Jan 2020
29 Apr 2023, 19:26
Champ slate pool table
Excellent service from 1st enquiry to ordering and payment to delivery. Centurion team is highly professional, friendly and on the ball. They went out of their way with the delivery and delivered top quality. Great service with a smile!
0
Replies (0)TS
Thambiran S
1 reviews | Active since Jan 2020
21 Feb 2023, 11:54
SERVICE DELIVERY
Absolutely amazing service. From one on one clientele to delivery and installation of pool table. Thank Lectrons
Helpful (0)
|Replies (0)TS
Thambiran S
1 reviews | Active since Jan 2020
21 Feb 2023, 11:54
SERVICE DELIVERY
Absolutely amazing service. From one on one clientele to delivery and installation of pool table. Thank Lectrons
0
Replies (0)CJ
Caryn J
1 reviews | Active since Jan 2020
1 Feb 2023, 14:08
Shocking service!
Shocking service and even worse after-service. After having a problem with the Durban branch I tried to contact the owner, Mr Visser. Left 4 messages with the secretary and still waiting for his call!! What could have been easily solved, has instead been totally ignored.you would think Mr Visser would like to keep his company name high!
Helpful (0)
|Replies (0)CJ
Caryn J
1 reviews | Active since Jan 2020
1 Feb 2023, 14:08
Shocking service!
Shocking service and even worse after-service. After having a problem with the Durban branch I tried to contact the owner, Mr Visser. Left 4 messages with the secretary and still waiting for his call!! What could have been easily solved, has instead been totally ignored.you would think Mr Visser would like to keep his company name high!
0
Replies (0)