Lectron Home are thieves and criminals

I paid for a Teleprompter at Lectron Home in July. They sent me the wrong one three weeks later. A cheaper, poorer quality one. They then promised to send the correct one. They have been promising me ever since. Then after pestering them for not answering me and telling me what is happening, they told me they would reimburse me. Then they blocked me on the WhatsApp chat. I have not heard from them since. I now phoned them and the person refused to tell me where they are because I am going to lay a case of theft against them. She now does not answer the phone. The landline number also does not exist.

Lectron Home are thieves. They are dishonest criminals. They are unprofessional and they are liars. I have not been reimbursed. They have stolen my money.