LA
Legacy Auto Zambesi
Unclaimed Business
LA
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Boitumelo M
1 reviews | Active since Jan 2020
5 Aug 2024, 12:03
Zambezi Auto: The worst repair service lets take legal action
I had an extremely frustrating experience with my car repair at Legacy Auto Zambezi. What was supposed to be a six-week repair turned into four months, and when I finally got my car back, it had issues it never had before. The stop-start motor began malfunctioning, and eventually, the car broke down. When I called BMW Assist, since my car was still under the motor plan, they found that the battery hadn't been fitted properly, and the exhaust had been tampered with and welded closed. I also pulled a tracker report, which shows that my car had been taken out of the repair center multiple times. Many others have received horrific service from this center, and I would like to connect with others who have had similar issues so we can consider taking legal action. This experience has caused me significant emotional stress, financial expenses, and inconvenience.
Helpful (0)
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Boitumelo M
1 reviews | Active since Jan 2020
5 Aug 2024, 12:03
Zambezi Auto: The worst repair service lets take legal action
I had an extremely frustrating experience with my car repair at Legacy Auto Zambezi. What was supposed to be a six-week repair turned into four months, and when I finally got my car back, it had issues it never had before. The stop-start motor began malfunctioning, and eventually, the car broke down. When I called BMW Assist, since my car was still under the motor plan, they found that the battery hadn't been fitted properly, and the exhaust had been tampered with and welded closed. I also pulled a tracker report, which shows that my car had been taken out of the repair center multiple times. Many others have received horrific service from this center, and I would like to connect with others who have had similar issues so we can consider taking legal action. This experience has caused me significant emotional stress, financial expenses, and inconvenience.
0
Replies (0)MW
Magda W
1 reviews | Active since Jan 2020
28 Mar 2024, 13:28
Smells like a rat, then it is a rat!
Still waiting for my car after a full month. Al they say is that they are waiting for a part. As to how the car ended up with them is another question. My accident happened in Centurion and it was discussed and confirmed with Santam that my car was on it's way to Precision and Sons Panelbeaters in Centurion. Next thing we hear is that my car has already been stripped, the Assessor has already approved the claim and that it was in Zambezi. Quick Quick. Legacy also did a quote on pirate parts and not original Ford parts. Therefor a much cheaper quote. This is very suspicious of kickbacks and under the table dealings. No answers from either Legacy or Santam.
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Magda W
1 reviews | Active since Jan 2020
28 Mar 2024, 13:28
Smells like a rat, then it is a rat!
Still waiting for my car after a full month. Al they say is that they are waiting for a part. As to how the car ended up with them is another question. My accident happened in Centurion and it was discussed and confirmed with Santam that my car was on it's way to Precision and Sons Panelbeaters in Centurion. Next thing we hear is that my car has already been stripped, the Assessor has already approved the claim and that it was in Zambezi. Quick Quick. Legacy also did a quote on pirate parts and not original Ford parts. Therefor a much cheaper quote. This is very suspicious of kickbacks and under the table dealings. No answers from either Legacy or Santam.
0
Replies (0)PG
Pierre G
1 reviews | Active since Jan 2020
20 Sept 2022, 17:13
Unacceptable service from Legacy Auto T/A Zambezi Auto ARC
I received a quotation to repair my car's bumper from Legacy Auto T/A Zambezi Auto ARC. At the top of the quotation the following words are printed in Bold, Red font: "INDY XPRESS 5 DAY REPAIR. PLEASE NOTE THAT THE REPAIR DURATION WILL BE A MAXIMUM OF 5 DAYS...." My car has been with them for 2 weeks (6 Sept 2022 to 20 Sept 2022). After phoning them 7 times, I still do not have a satisfactory answer. Promises to return my calls produced no action and people whom I've spoken to, clearly have no idea what is going on with my car, as I only get vague excuses, but no answers. The repair entails a simple bumper replacement. The appointment for the repair was made well in advance to enable them to order and obtain the new bumper on time. We stay in Bronkhorstspruit and often travel to Pretoria. As elderly people, having to drive with less safe vehicles is, is putting us in unnecessary danger.
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Pierre G
1 reviews | Active since Jan 2020
20 Sept 2022, 17:13
Unacceptable service from Legacy Auto T/A Zambezi Auto ARC
I received a quotation to repair my car's bumper from Legacy Auto T/A Zambezi Auto ARC. At the top of the quotation the following words are printed in Bold, Red font: "INDY XPRESS 5 DAY REPAIR. PLEASE NOTE THAT THE REPAIR DURATION WILL BE A MAXIMUM OF 5 DAYS...." My car has been with them for 2 weeks (6 Sept 2022 to 20 Sept 2022). After phoning them 7 times, I still do not have a satisfactory answer. Promises to return my calls produced no action and people whom I've spoken to, clearly have no idea what is going on with my car, as I only get vague excuses, but no answers. The repair entails a simple bumper replacement. The appointment for the repair was made well in advance to enable them to order and obtain the new bumper on time. We stay in Bronkhorstspruit and often travel to Pretoria. As elderly people, having to drive with less safe vehicles is, is putting us in unnecessary danger.
0
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