Legacy Debt Solutions
Verified Business
Legacy Debt Solutions
Verified Business
58 Reviews (last 12 months)
Responds in 46 hours 46 min
AI Review Summary
Based on recent customer reviews, Legacy Debt Solutions receives overwhelmingly positive feedback for its consultants, with staff members such as Nitasha Naidoo, Alicia, Terisha, and Jackie frequently praised for professionalism, helpfulness, and clear communication. Customers appreciate assistance with debt review clearance and credit score improvement. However, a notable minority report serious concerns around delayed clearance certificates, unresponsive follow-ups after final payments, and an incident involving an unauthorized debit. Reception staff have also been flagged for rudeness and poor communication.
Performance(last 12 months):
0Trustindex Rating
#69Ranked In Financial Services
46h 46mReply Time
40 NPSLikely
Replied to 67% of negative reviews
Reply time on negative reviews: 144 hours 13 min
TrustIndex
0
Ranking
#69
in Financial Services
Avg Reply
46h 46m
NPS Score
40
Recommended: Likely
Replied to 67% of negative reviews
Reply time on negative reviews: 144 hours 13 min
Review Distribution
4.6|58 Reviews
Jun '25 - May '26
5(89.7%)
4(0%)
3(0%)
2(1.7%)
1(8.6%)
5(89.7%)
4(0%)
3(0%)
2(1.7%)
1(8.6%)
Frequently Asked Questions About Legacy Debt Solutions
Based on recent customer reviews, Legacy Debt Solutions receives overwhelmingly positive feedback for its consultants, with staff members such as Nitasha Naidoo, Alicia, Terisha, and Jackie frequently praised for professionalism, helpfulness, and clear communication. Customers appreciate assistance with debt review clearance and credit score improvement. However, a notable minority report serious concerns around delayed clearance certificates, unresponsive follow-ups after final payments, and an incident involving an unauthorized debit. Reception staff have also been flagged for rudeness and poor communication.
Legacy Debt Solutions has a TrustIndex of 0 out of 10 on Hellopeter, based on 58 reviews in the last 12 months. They reply to 67% of negative reviews, typically within 144 hours 13 min. Hellopeter has tracked Legacy Debt Solutions across 58 total reviews. How is the TrustIndex calculated? →
Recent reviews (58)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceT
P
N
Nomvuzo
1 reviews | Active since Jan 2020
18 Mar 2026, 10:48
I m Nomvuzo Noxaka and was assisted by Veanoran Naidoo from Legacy Solution
I m Nomvuzo Noxaka and was assisted by Veanoran Naidoo from Legacy Solution. I was extremely happy and relieved when he informed me that my name had been successful removed i truly appreciate his support and excellent service.
Helpful (0)
|Replies (0)N
Nomvuzo
1 reviews | Active since Jan 2020
18 Mar 2026, 10:48
I m Nomvuzo Noxaka and was assisted by Veanoran Naidoo from Legacy Solution
I m Nomvuzo Noxaka and was assisted by Veanoran Naidoo from Legacy Solution. I was extremely happy and relieved when he informed me that my name had been successful removed i truly appreciate his support and excellent service.
0
Replies (0)m
T
wM
J
S
Sithembiso
1 reviews | Active since Jan 2020
16 Mar 2026, 13:50
I am still waiting f...
I am still waiting for my name to be cleared
Helpful (0)
|Replies (0)S
Sithembiso
1 reviews | Active since Jan 2020
16 Mar 2026, 13:50
I am still waiting f...
I am still waiting for my name to be cleared
0
Replies (0)