

Legacy Debt Solutions
Based on recent customer reviews, Legacy Debt Solutions receives strong praise for personalised consultant support, with named agents like Alicia, Nitasha Naidoo, and Jackie repeatedly singled out. Customers describe feeling guided through credit clearance and debt review processes, with prompt responses and clear explanations. A small number of complaints raise concerns about unauthorised debits after cancellation and isolated rude reception interactions, but the overall sentiment is overwhelmingly positive.
Replied to 100% of negative reviews
Reply time on negative reviews: 64h 3m
TrustIndex
9
Ranking
#24
in Financial Services
Reply Time
36h 44m
NPS Score
60
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 64h 3m
Dec '25 - Jul '26
Based on recent customer reviews, Legacy Debt Solutions receives strong praise for personalised consultant support, with named agents like Alicia, Nitasha Naidoo, and Jackie repeatedly singled out. Customers describe feeling guided through credit clearance and debt review processes, with prompt responses and clear explanations. A small number of complaints raise concerns about unauthorised debits after cancellation and isolated rude reception interactions, but the overall sentiment is overwhelmingly positive.
Legacy Debt Solutions's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Professional Guidance. Customers consistently name specific consultants such as Alicia George, Nitasha Naidoo, Jackie Gengan, and Terisha, praising their patience, friendliness, and clear explanations. The Customer Service & Professional Guidance (4.7) theme reflects warm, personalised support that helps clients feel reassured throughout debt review and credit clearance journeys.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2026
im going to wait for full feedback after i submitted all necessary document
1 reviews | Active since May 2026
im going to wait for full feedback after i submitted all necessary document
Legacy Debt Solutions has a TrustIndex of 9 out of 10 on Hellopeter, based on 83 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 64 hours 3 min. How is the TrustIndex calculated? →