Lendplus Technology (Pty) Ltd
Verified Business
Lendplus Technology (Pty) Ltd
Verified Business
2,543 Reviews (last 12 months)
Responds in 53 hours 3 min
Scores reflect the Overall AI Score for each category
AI Review Summary
Based on recent customer reviews, Lendplus Technology delivers a strongly polarised experience. Customers consistently praise named consultants for warm, efficient phone support, and many describe fast loan approvals. However, recurring complaints centre on double debits without timely refunds, loans approved but funds never received, failure to update credit bureau records, and near-total unresponsiveness via email and WhatsApp, creating significant trust and financial accuracy concerns.
Top Strengths:
- •Customer Service & Professional Guidance: Agents such as Elvis, Audra, Brenda, Riley, Shane, and Vusi are consistently named and praised for patience, friendliness, and professionalism. Customers frequently describe them as going above and beyond.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
6Trustindex Rating
#7Ranked In Loans & Credit
53 hours 3 minutesAverage Time To Reply
52 NPSRecommended: Very Likely
Replied to 30% of negative reviews
Typically takes less than 53 hours 3 min to reply
TrustIndex
6
Score
Ranking
#7
in Loans & Credit
Avg Reply
53 hours 3 minutes
NPS Score
52
Recommended: Very Likely
Replied to 30% of negative reviews
Typically takes less than 53 hours 3 min to reply
Review Distribution
4.6|2,543 Reviews
May '25 - Apr '26
5(86.6%)
4(4%)
3(1.2%)
2(0.4%)
1(7.8%)
5(86.6%)
4(4%)
3(1.2%)
2(0.4%)
1(7.8%)
Recent reviews (2,543)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceM
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Sarah M
1 reviews | Active since Jan 2020
18 Mar 2026, 19:16
Account status incorrect
My account has been open over a year even though it was paid and settled in full in February of 2025. Lendplus refuses to close the account because they have stated that LGR hasn't sent the payment file through and they need that to close it. I have spoken to LGR and they informed me today that they have sent the payment file through. Please check if the file has been received and if the account has been closed now.
Helpful (0)
|Replies (0)SM
Sarah M
1 reviews | Active since Jan 2020
18 Mar 2026, 19:16
Account status incorrect
My account has been open over a year even though it was paid and settled in full in February of 2025. Lendplus refuses to close the account because they have stated that LGR hasn't sent the payment file through and they need that to close it. I have spoken to LGR and they informed me today that they have sent the payment file through. Please check if the file has been received and if the account has been closed now.
0
Replies (0)V
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D
1 reviews | Active since Jan 2020
18 Mar 2026, 11:29
Well im still waiting on a approval for a loan im in mixed thoughts but a lady by the name of Audra was very helpful
Well im still waiting on a approval for a loan im in mixed thoughts but a lady by the name of Audra was very helpful. Id just like to to rate her for a service.
Helpful (0)
|Replies (0)D
D
1 reviews | Active since Jan 2020
18 Mar 2026, 11:29
Well im still waiting on a approval for a loan im in mixed thoughts but a lady by the name of Audra was very helpful
Well im still waiting on a approval for a loan im in mixed thoughts but a lady by the name of Audra was very helpful. Id just like to to rate her for a service.
0
Replies (0)L
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