Lethabo Estate
3.9|7 reviews
MP
Melissa P
1 reviews | Active since Member
28 Oct 2019, 09:01
Bad customer servive
BAD BAD BAD customer service, I drove 1 hour to get to Lethabo Estate only to find the main gate and the code they gave us was not working to open the gate. The manager Busi said there is nothing they can do regarding the gate that cant open i called her numerous times with her phone being on an off. 3rd time i got a hold of her i asked her can she not get someone to come open and she said she will look for someone we waited 20min at the gate no one came and we left. I called 1st thing Monday morning to report this and no one is taking accountability not even an apology and this place is rated a 4-star wow. People shouldn't waste their time driving to this place. keeping in mind we had called and booked before we even drove there
Helpful (0)
Replies (105)0
Replies (105)Lethabo Estate 's replyOfficial
28 Oct 2019, 14:36We did our utmost to accommodate you, despite you not having a booking, driving to the gate to punch in the code for you as you were having trouble with the system, but you had left! You were unable to hear us over the phone, we tried to phone back several times but your line was busy.
Best regards,
Lethabo Estate 's reply28 Oct 2019, 14:36
Official
We did our utmost to accommodate you, despite you not having a booking, driving to the gate to punch in the code for you as you were having trouble with the system, but you had left! You were unable to hear us over the phone, we tried to phone back several times but your line was busy.
Best regards,