LC
Liberty Credit Solutions
Unclaimed Business
LC
Liberty Credit Solutions
Unclaimed Business
9 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Liberty Credit Solutions receives deeply polarised feedback. Positive reviewers praise helpful, patient consultants and affordable debt restructuring outcomes. However, a significant majority report alarming experiences including unauthorised credit checks, forged signatures, funds debited but never paid to creditors, and an inability to reach the company afterwards. Multiple customers describe being placed under debt review without consent, leading to arrears and financial distress. Allegations of POPIA breaches and fraudulent practices are recurring concerns that overshadow the positive service experiences reported by some clients.
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|9 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Liberty Credit Solutions
Based on recent customer reviews, Liberty Credit Solutions receives deeply polarised feedback. Positive reviewers praise helpful, patient consultants and affordable debt restructuring outcomes. However, a significant majority report alarming experiences including unauthorised credit checks, forged signatures, funds debited but never paid to creditors, and an inability to reach the company afterwards. Multiple customers describe being placed under debt review without consent, leading to arrears and financial distress. Allegations of POPIA breaches and fraudulent practices are recurring concerns that overshadow the positive service experiences reported by some clients.
Liberty Credit Solutions has a TrustIndex of 0 out of 10 on Hellopeter, based on 9 reviews in the last 12 months. Hellopeter has tracked Liberty Credit Solutions across 39 total reviews. How is the TrustIndex calculated? →
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAG
Andrew G
1 reviews | Active since Jan 2020
11 Sept 2025, 02:20
Reports from individuals who have been misled by a *****ulent syndicate pretending to be Liberty, using the name “Liberty Credit Solutions.” These victims have suffered financial losses and damage to their credit profiles after engaging with this ****. T
Beware of a *****ulent syndicate falsely operating under the Liberty name
Helpful (0)
|Replies (0)AG
Andrew G
1 reviews | Active since Jan 2020
11 Sept 2025, 02:20
Reports from individuals who have been misled by a *****ulent syndicate pretending to be Liberty, using the name “Liberty Credit Solutions.” These victims have suffered financial losses and damage to their credit profiles after engaging with this ****. T
Beware of a *****ulent syndicate falsely operating under the Liberty name
0
Replies (0)MM
MARIA M
1 reviews | Active since Jan 2020
8 Sept 2025, 14:40
Query
This company approach me in May they told me that they are working for government assisting to reduce monthly payments with debtors, because they are changing us too much. They have been taking R15336 from June, July and August 2025 in my bank account and not paying debtors. Now I am in arrears debtors are sending statements and they have run away transferred me to CDS Consulting. Now CDS are also not responding to emails and phone calls. And I found out from NCR that they have transferred me to CDS without consulting with me. Now their emails are bouncing back. So disappointed. Please stay away from them.
Helpful (0)
|Replies (0)MM
MARIA M
1 reviews | Active since Jan 2020
8 Sept 2025, 14:40
Query
This company approach me in May they told me that they are working for government assisting to reduce monthly payments with debtors, because they are changing us too much. They have been taking R15336 from June, July and August 2025 in my bank account and not paying debtors. Now I am in arrears debtors are sending statements and they have run away transferred me to CDS Consulting. Now CDS are also not responding to emails and phone calls. And I found out from NCR that they have transferred me to CDS without consulting with me. Now their emails are bouncing back. So disappointed. Please stay away from them.
0
Replies (0)CF
Catherine F
1 reviews | Active since Jan 2020
22 Jul 2025, 12:29
****mers and *****sters.
BE WARNED this company is a total ****. They gain access to your ID, banking details and *****ulently sign their contract and forge your signature. Monies are debited from your account - never paid over to the debtors they claim they know you have - and now the phones/mobiles are not answered. How do we report these *******? Shocking.
Helpful (0)
|Replies (0)CF
Catherine F
1 reviews | Active since Jan 2020
22 Jul 2025, 12:29
****mers and *****sters.
BE WARNED this company is a total ****. They gain access to your ID, banking details and *****ulently sign their contract and forge your signature. Monies are debited from your account - never paid over to the debtors they claim they know you have - and now the phones/mobiles are not answered. How do we report these *******? Shocking.
0
Replies (0)MM
MARIA M
1 reviews | Active since Jan 2020
22 Jul 2025, 09:14
Unhappy customer
I just found out that the first installment is for them to prepare papers while they put me in arrears. When I phone NCR say they were supposed to tell me it takes 3 months before they can make payment to creditors. I wouldn't suggest anyone to do this you back to square one. Debt review companies not all can assist you.
Helpful (0)
|Replies (0)MM
MARIA M
1 reviews | Active since Jan 2020
22 Jul 2025, 09:14
Unhappy customer
I just found out that the first installment is for them to prepare papers while they put me in arrears. When I phone NCR say they were supposed to tell me it takes 3 months before they can make payment to creditors. I wouldn't suggest anyone to do this you back to square one. Debt review companies not all can assist you.
0
Replies (0)MM
MARIA M
1 reviews | Active since Jan 2020
18 Jul 2025, 17:58
Debt review
Can you please check if this company is legit. Safaa and her company are not responding to my messages and emails. They promised to pay my debts last month and they have not. And debit order is going through on the 25th I just want to know if I am on the right side.
Helpful (0)
|Replies (0)MM
MARIA M
1 reviews | Active since Jan 2020
18 Jul 2025, 17:58
Debt review
Can you please check if this company is legit. Safaa and her company are not responding to my messages and emails. They promised to pay my debts last month and they have not. And debit order is going through on the 25th I just want to know if I am on the right side.
0
Replies (0)BS
Benediction S
1 reviews | Active since Jan 2020
8 Jun 2025, 13:25
Liberty Credit solutions are hypocrites
Very poor and hypocrites. I received a call and was offered a discount on my vehicle finance which I am paying very well. They acted as though they were from where my Vehicle is financed. Just found out that now I am under debt review with them which I am not aware of. They are also not responding to my email and my calls. These people are hypocrites please be aware of them. I am taking them to court and still waiting for them to give me a response. They must get that Bonisile Ngcobo to call me again. She is the one that **** to me and convinced me to take the discount and not disclosing the actual agreements that I am getting myself into. I will make sure that she does not work as a representative under the FAIS board and will make sure she's listed under Reds. This is unacceptable and will make sure to inform the FAIS board of this unacceptable behavior within this company of lies.
Helpful (0)
|Replies (0)BS
Benediction S
1 reviews | Active since Jan 2020
8 Jun 2025, 13:25
Liberty Credit solutions are hypocrites
Very poor and hypocrites. I received a call and was offered a discount on my vehicle finance which I am paying very well. They acted as though they were from where my Vehicle is financed. Just found out that now I am under debt review with them which I am not aware of. They are also not responding to my email and my calls. These people are hypocrites please be aware of them. I am taking them to court and still waiting for them to give me a response. They must get that Bonisile Ngcobo to call me again. She is the one that **** to me and convinced me to take the discount and not disclosing the actual agreements that I am getting myself into. I will make sure that she does not work as a representative under the FAIS board and will make sure she's listed under Reds. This is unacceptable and will make sure to inform the FAIS board of this unacceptable behavior within this company of lies.
0
Replies (0)MS
Moffat S
1 reviews | Active since Jan 2020
22 May 2025, 00:07
Cancellation of a debt review.
Liberty Credit Solutions called me in October 2024, with an assurance to reduce the exorbitant interests on my debts. However, I have since learnt that not only did my debts pile up, some of the creditors have not been paid. Efforts to reach the company have been fruitless. I need help with cancelling my debt review status. They keep debiting my account despite my successive requests for cancellation.
Helpful (0)
|Replies (0)MS
Moffat S
1 reviews | Active since Jan 2020
22 May 2025, 00:07
Cancellation of a debt review.
Liberty Credit Solutions called me in October 2024, with an assurance to reduce the exorbitant interests on my debts. However, I have since learnt that not only did my debts pile up, some of the creditors have not been paid. Efforts to reach the company have been fruitless. I need help with cancelling my debt review status. They keep debiting my account despite my successive requests for cancellation.
0
Replies (0)NN
Nozipho N
1 reviews | Active since Jan 2020
21 May 2025, 12:06
Breach of POPI act
Credit profile and Personal Information I Received a call from Liberty Credit Silutions 21/05/2025 claiming that I pay too much interest that is not according to the National Credit Act and got the information from NCR and then I received an SMS that stated that I gave consent to draw a credit report of my credit profile. I DID NOT give them consent. They phoned me and had all my credit profile on hand already! I did not sign anything with them. I ask who is going to pay for all the services of them instructing the credit providers to lower my interest, they menstioned they will be paid from the penalties. I was asked if I’m working or not. I told them they should now.While I was buzy asking questions they hang the phone.This is identity theft and this company need to be reported for breaching POPI...
Helpful (0)
|Replies (0)NN
Nozipho N
1 reviews | Active since Jan 2020
21 May 2025, 12:06
Breach of POPI act
Credit profile and Personal Information I Received a call from Liberty Credit Silutions 21/05/2025 claiming that I pay too much interest that is not according to the National Credit Act and got the information from NCR and then I received an SMS that stated that I gave consent to draw a credit report of my credit profile. I DID NOT give them consent. They phoned me and had all my credit profile on hand already! I did not sign anything with them. I ask who is going to pay for all the services of them instructing the credit providers to lower my interest, they menstioned they will be paid from the penalties. I was asked if I’m working or not. I told them they should now.While I was buzy asking questions they hang the phone.This is identity theft and this company need to be reported for breaching POPI...
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Replies (0)