Lifestyle Centre
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Lifestyle Centre
Lifestyle Centre has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Lifestyle Centre across 22 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceIS
Inge S
1 reviews | Active since Jan 2020
15 Jan 2026, 15:26
Disappointing Management Response; Outstanding Service from SPAR
I am extremely disappointed in the management staff at Ballito Lifestyle Centre, particularly in how my situation with a lost gift card was handled. After losing a Ballito Lifestyle Centre gift card with a value of R2,500, I contacted the helpline listed online. I was directed to the financial manager who allegedly handles lost gift card queries. From the start, she was abrupt, dismissive, and outright rude. She immediately refused to assist me, stating that it was due to my own negligence and that nothing could be done. No empathy, no willingness to help, and not even a suggestion of possible options were offered. Only after I mentioned that I would take this experience public did her attitude change slightly. At that point, she mentioned that she could contact the third-party company that manages the gift cards and provided her contact details for further queries. However, when I later attempted to reach out to management using the contact details provided, my calls and messages went unanswered. In the meantime, I went to the SPAR front desk at the centre. The difference in service was unbelievable. The SPAR staff went above and beyond, making multiple phone calls and genuinely trying to help. After a stressful and anxiety-filled experience (made far worse by the Ballito Lifestyle Centre management) I was convinced the gift was gone. To my surprise and relief, the SPAR front desk lady contacted me to say she had successfully tracked the gift card number and confirmed that all the funds were still intact. They truly made my day and restored my faith in customer service. I am deeply disappointed in the Ballito Lifestyle Centre management’s lack of professionalism, empathy, and willingness to assist. Surely I am not the first (and won’t be the last) person to lose a gift card. How these situations are handled matters. On the other hand, SPAR’s staff were exceptional. There is still hope for humanity, just sadly not reflected in the management of Ballito Lifestyle Centre.
Helpful (0)
|Replies (0)IS
Inge S
1 reviews | Active since Jan 2020
15 Jan 2026, 15:26
Disappointing Management Response; Outstanding Service from SPAR
I am extremely disappointed in the management staff at Ballito Lifestyle Centre, particularly in how my situation with a lost gift card was handled. After losing a Ballito Lifestyle Centre gift card with a value of R2,500, I contacted the helpline listed online. I was directed to the financial manager who allegedly handles lost gift card queries. From the start, she was abrupt, dismissive, and outright rude. She immediately refused to assist me, stating that it was due to my own negligence and that nothing could be done. No empathy, no willingness to help, and not even a suggestion of possible options were offered. Only after I mentioned that I would take this experience public did her attitude change slightly. At that point, she mentioned that she could contact the third-party company that manages the gift cards and provided her contact details for further queries. However, when I later attempted to reach out to management using the contact details provided, my calls and messages went unanswered. In the meantime, I went to the SPAR front desk at the centre. The difference in service was unbelievable. The SPAR staff went above and beyond, making multiple phone calls and genuinely trying to help. After a stressful and anxiety-filled experience (made far worse by the Ballito Lifestyle Centre management) I was convinced the gift was gone. To my surprise and relief, the SPAR front desk lady contacted me to say she had successfully tracked the gift card number and confirmed that all the funds were still intact. They truly made my day and restored my faith in customer service. I am deeply disappointed in the Ballito Lifestyle Centre management’s lack of professionalism, empathy, and willingness to assist. Surely I am not the first (and won’t be the last) person to lose a gift card. How these situations are handled matters. On the other hand, SPAR’s staff were exceptional. There is still hope for humanity, just sadly not reflected in the management of Ballito Lifestyle Centre.
0
Replies (0)MM
Mpho M
1 reviews | Active since Jan 2020
21 May 2025, 18:46
Poor customer service and the horrible experience
Walked in shoprite checkers new market lifestyle centre , at 07:45 doors closed half way only one door open , bought scones and a tinkies also wanted to buy prepaid electricity, there where three customers ahead of me . One white lady that was been assisted and a gentle I was behind him , and ten staff members helping that while lady you can see that everybody was getting ready to go home the white was greeted assisted with efficiency. The gentle man that was next assisted, I was next wearing a security uniform greeted not greeted no eye contact while the cashier was helping me carried on with the conversation with her ten colleagues it was like I was not there , I had to repeat myself as I was disturbing sliding wedy khulu as I kept disturbing their conversation, after she ranged my items ... I requested for prepaid electricity she told me I must go buy it at money market I went to money market waited for someone to assist me no came as they continued with their nice chat , I had to go to them to ask for someone to assist me with prepaid electricity, the other staff member rep**** money market is closed this time. the other said we don't sell airtime and electricity this time the other rep**** anything else we closing. Then I left
Helpful (0)
|Replies (0)MM
Mpho M
1 reviews | Active since Jan 2020
21 May 2025, 18:46
Poor customer service and the horrible experience
Walked in shoprite checkers new market lifestyle centre , at 07:45 doors closed half way only one door open , bought scones and a tinkies also wanted to buy prepaid electricity, there where three customers ahead of me . One white lady that was been assisted and a gentle I was behind him , and ten staff members helping that while lady you can see that everybody was getting ready to go home the white was greeted assisted with efficiency. The gentle man that was next assisted, I was next wearing a security uniform greeted not greeted no eye contact while the cashier was helping me carried on with the conversation with her ten colleagues it was like I was not there , I had to repeat myself as I was disturbing sliding wedy khulu as I kept disturbing their conversation, after she ranged my items ... I requested for prepaid electricity she told me I must go buy it at money market I went to money market waited for someone to assist me no came as they continued with their nice chat , I had to go to them to ask for someone to assist me with prepaid electricity, the other staff member rep**** money market is closed this time. the other said we don't sell airtime and electricity this time the other rep**** anything else we closing. Then I left
0
Replies (0)LG
Luxmanathan G
1 reviews | Active since Jan 2020
15 Nov 2024, 19:14
Make a quick buck
In March 2024,i did an upgrade. I was told that I have 5g in my area, and I will get good service. Since then I have been going in and out of the store. Customer service advised that the store should cancel this contract and refund me. Store refused to do this. I am being made a laughing stock by the staff of this store.
Helpful (0)
|Replies (0)LG
Luxmanathan G
1 reviews | Active since Jan 2020
15 Nov 2024, 19:14
Make a quick buck
In March 2024,i did an upgrade. I was told that I have 5g in my area, and I will get good service. Since then I have been going in and out of the store. Customer service advised that the store should cancel this contract and refund me. Store refused to do this. I am being made a laughing stock by the staff of this store.
0
Replies (0)PB
JE
Jaan E
1 reviews | Active since Jan 2020
26 May 2023, 09:35
A very disappointing experience. Completely unlike what I expected!
I recently visited a shopping mall in South Africa and had a terrible experience. Here are the reasons why I am giving it a 1-star rating: Cons: The mall was dirty and poorly maintained. The stores were overpriced. The parking was a nightmare. The mall was overcrowded, which made it difficult to navigate. Pros: The food court was appetizing at the least, but it was difficult to enjoy with the crowds. Overall, I would not recommend this shopping mall to anyone. The mall was dirty, overpriced, and overcrowded. The food court was decent, but the parking was a nightmare. I had a terrible experience and would not visit this mall again. It seems like everyone flocks here because there is no better place to chillax at in town on the weekends.
Helpful (0)
|Replies (0)JE
Jaan E
1 reviews | Active since Jan 2020
26 May 2023, 09:35
A very disappointing experience. Completely unlike what I expected!
I recently visited a shopping mall in South Africa and had a terrible experience. Here are the reasons why I am giving it a 1-star rating: Cons: The mall was dirty and poorly maintained. The stores were overpriced. The parking was a nightmare. The mall was overcrowded, which made it difficult to navigate. Pros: The food court was appetizing at the least, but it was difficult to enjoy with the crowds. Overall, I would not recommend this shopping mall to anyone. The mall was dirty, overpriced, and overcrowded. The food court was decent, but the parking was a nightmare. I had a terrible experience and would not visit this mall again. It seems like everyone flocks here because there is no better place to chillax at in town on the weekends.
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Replies (0)LH
Linda H
1 reviews | Active since Jan 2020
27 Jun 2022, 05:43
Lifestyle shopping center Ballito BRUCE RENKIN
Lifestyle shopping center- Bruce Renkin I fail to understand the mindset of the above mentioned thoughtless little man Woolworths food store is 1 of the most popular shops in the center FOR YEARS I have been pleading, BEGGING for a 2nd disabled parking outside that shop I even, some time back offered to pay for the yellow paint Now all of a sudden TWO PARKINGS have been demarcated & cordoned off for Woolworths click and collect I think it's pretty despicable & disgusting that little bruce feels that disabled people in his tiny mind have not standing in society (I have many more descriptive words re that thing but am biting my tongue) Being above as it may THERE ARE SOME FABULOUS RETAIL SHOPS AND RESTAURANTS IN THE CENTER This review is about the OWNER of the shopping center and does not reflect on the wonderful tenants
Helpful (0)
|Replies (0)LH
Linda H
1 reviews | Active since Jan 2020
27 Jun 2022, 05:43
Lifestyle shopping center Ballito BRUCE RENKIN
Lifestyle shopping center- Bruce Renkin I fail to understand the mindset of the above mentioned thoughtless little man Woolworths food store is 1 of the most popular shops in the center FOR YEARS I have been pleading, BEGGING for a 2nd disabled parking outside that shop I even, some time back offered to pay for the yellow paint Now all of a sudden TWO PARKINGS have been demarcated & cordoned off for Woolworths click and collect I think it's pretty despicable & disgusting that little bruce feels that disabled people in his tiny mind have not standing in society (I have many more descriptive words re that thing but am biting my tongue) Being above as it may THERE ARE SOME FABULOUS RETAIL SHOPS AND RESTAURANTS IN THE CENTER This review is about the OWNER of the shopping center and does not reflect on the wonderful tenants
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Replies (0)MT
Maryna T
1 reviews | Active since Jan 2020
12 May 2022, 14:52
Metro Lifestyle Boksburg
Beautiful fabrics. Very helpful staff who goes the extra mile to find what you are looking for. Especially one lady in particular, Dikengeng Qholosha. She phoned around their branches trying to find the fabric I need.
Helpful (0)
|Replies (0)MT
Maryna T
1 reviews | Active since Jan 2020
12 May 2022, 14:52
Metro Lifestyle Boksburg
Beautiful fabrics. Very helpful staff who goes the extra mile to find what you are looking for. Especially one lady in particular, Dikengeng Qholosha. She phoned around their branches trying to find the fabric I need.
0
Replies (0)LS