Liminal Debt Solutions
Claimed Business
Liminal Debt Solutions
Claimed Business
62 Reviews (last 12 months)
Does not respond to reviews
Rated in:
Scores reflect the Overall AI Score for each category
AI Review Summary
Based on recent customer reviews, Liminal Debt Solutions delivers an outstanding customer experience anchored by consistently praised consultants and a supportive, empathetic approach to debt review. Customers repeatedly name individual staff members who go above and beyond, describing them as professional, patient, and knowledgeable. Communication and process efficiency also receive strong praise, though limited data volumes on some themes prevent a complete scoring picture.
Top Strengths:
- •Customer Service & Professional Guidance: Customers consistently name consultants like Monique, Rozanne, Gazelle, Carla, and Bongani as exceptional. Praise centres on patience, empathy, clear explanations, and making stressful debt situations feel manageable.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
0Trustindex Rating
#26Ranked In Debt Management
163h 45mReply Time
50 NPSVery Likely
Replied to 67% of negative reviews
Reply time on negative reviews: 47 hours 11 min
TrustIndex
0
Ranking
#26
in Debt Management
Avg Reply
163h 45m
NPS Score
50
Recommended: Very Likely
Replied to 67% of negative reviews
Reply time on negative reviews: 47 hours 11 min
Review Distribution
4.8|62 Reviews
May '25 - Apr '26
5(57.1%)
4(0%)
3(0%)
2(0%)
1(42.9%)
5(57.1%)
4(0%)
3(0%)
2(0%)
1(42.9%)
Recent reviews (62)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceFC
Francois C
1 reviews | Active since Jan 2020
5 Mar 2026, 10:03
They have been very professional and are always quick to respond
They have been very professional and are always quick to respond. being on debt review is not easy and my previous debt collector was really the worst as they did not pay some of my debt for months in 2025. Liminal Debt took over that company and they have been nothing but helpful from the start.
Helpful (0)
|Replies (0)FC
Francois C
1 reviews | Active since Jan 2020
5 Mar 2026, 10:03
They have been very professional and are always quick to respond
They have been very professional and are always quick to respond. being on debt review is not easy and my previous debt collector was really the worst as they did not pay some of my debt for months in 2025. Liminal Debt took over that company and they have been nothing but helpful from the start.
0
Replies (0)Z
JW
JP
Julie P
1 reviews | Active since Jan 2020
20 Nov 2025, 15:41
Lies Lies Lies
I received a call from this company on 12 November 2025, the female operator asked that I should hold for her senior. When she transferred me to her senior, he advised me that they were offering me some financial advice and whilst on the call I received a text message saying that I consented a request for my credit report. I never gave anyone permission and the very next day I did a credit application and found that my credit bureau expenses were R30 000. I made contact with one of the financial institutions just as test run and my application was declined. People we are living in the new South Africa, and we will not be ****med by companies like yourself. Please remove my details from your database and do not contact me.
Helpful (0)
|Replies (0)JP
Julie P
1 reviews | Active since Jan 2020
20 Nov 2025, 15:41
Lies Lies Lies
I received a call from this company on 12 November 2025, the female operator asked that I should hold for her senior. When she transferred me to her senior, he advised me that they were offering me some financial advice and whilst on the call I received a text message saying that I consented a request for my credit report. I never gave anyone permission and the very next day I did a credit application and found that my credit bureau expenses were R30 000. I made contact with one of the financial institutions just as test run and my application was declined. People we are living in the new South Africa, and we will not be ****med by companies like yourself. Please remove my details from your database and do not contact me.
0
Replies (0)LP
Lesiba P
1 reviews | Active since Jan 2020
10 Sept 2025, 19:21
Life destroyed
Worst experience of my life.They will just take your money and give u the run around when u have questions that need answers.infact,they will never let u talk with ur supposed debt counsellor (Amore Smith) but make u pay up to R8000 for her services.The whole thing is run by call centre agents/tele marketers who don't even seem to have a clue what they doing but will keep on telling you lie after lie.Atleast Rozanne and Nicole were a little bit helpful even though they can't admit when they don't have the answer but I guess it comes with the training but as for Thulani,the less I say about him the better.Am in this whole mess because of him and m certain he'll be glad to know that my kids spend the whole winter wearing shorts and sandals while he probably bought his winter clothing with the commission he made.
Helpful (0)
|Replies (0)LP
Lesiba P
1 reviews | Active since Jan 2020
10 Sept 2025, 19:21
Life destroyed
Worst experience of my life.They will just take your money and give u the run around when u have questions that need answers.infact,they will never let u talk with ur supposed debt counsellor (Amore Smith) but make u pay up to R8000 for her services.The whole thing is run by call centre agents/tele marketers who don't even seem to have a clue what they doing but will keep on telling you lie after lie.Atleast Rozanne and Nicole were a little bit helpful even though they can't admit when they don't have the answer but I guess it comes with the training but as for Thulani,the less I say about him the better.Am in this whole mess because of him and m certain he'll be glad to know that my kids spend the whole winter wearing shorts and sandals while he probably bought his winter clothing with the commission he made.
0
Replies (0)NM
Nokuthula M
1 reviews | Active since Jan 2020
22 May 2025, 20:41
Cancellation of contract with debt reviews company
Please assist Me in cancelling a contract with liminal debt review.
Helpful (0)
|Replies (0)NM
Nokuthula M
1 reviews | Active since Jan 2020
22 May 2025, 20:41
Cancellation of contract with debt reviews company
Please assist Me in cancelling a contract with liminal debt review.
0
Replies (0)KP