Linteg Fibre (Pty) Ltd
Claimed Business
Linteg Fibre (Pty) Ltd
Claimed Business
69 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Linteg Fibre (Pty) Ltd receives overwhelmingly negative feedback across every measurable dimension of customer experience. Customers consistently describe prolonged outages, unresponsive support channels, billing disputes, rude staff, and failed installations. The company scores in the 'Terrible' range on all five industry themes, reflecting systemic failures in service delivery, communication, and accountability that leave customers feeling trapped and exploited.
Top Strengths:
- •Installation, Activation & Setup: No meaningful strengths identified. A small number of customers note that initial installation did eventually occur, but this is consistently overshadowed by delays, no-shows, and post-installation failures.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
TrustIndex
0
Ranking
#31
in Fibre & Broadband
NPS Score
-89
Recommended: Unlikely
Review Distribution
1|69 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (69)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceHK
Hlengiwe K
1 reviews | Active since Jan 2020
5 Mar 2026, 17:45
Disappointed with the service and its not the first time.
I didn't pay my wi-fi last month. This month I wanted to reconnect it. I was asked to pay R250 . But still no connection and person who was assisting me is no longer returning my text..
Helpful (0)
|Replies (0)HK
Hlengiwe K
1 reviews | Active since Jan 2020
5 Mar 2026, 17:45
Disappointed with the service and its not the first time.
I didn't pay my wi-fi last month. This month I wanted to reconnect it. I was asked to pay R250 . But still no connection and person who was assisting me is no longer returning my text..
0
Replies (0)NZ
Nombulelo Z
1 reviews | Active since Jan 2020
3 Mar 2026, 13:11
Worst service provider & bad reactivation processes
I find it diabolical that the suspension takes 2 days to reactivate when this can be fixed by just a click of a button. Other service providers can do it. Also, you are charged reactivation fee which should speed up the process
Helpful (0)
|Replies (0)NZ
Nombulelo Z
1 reviews | Active since Jan 2020
3 Mar 2026, 13:11
Worst service provider & bad reactivation processes
I find it diabolical that the suspension takes 2 days to reactivate when this can be fixed by just a click of a button. Other service providers can do it. Also, you are charged reactivation fee which should speed up the process
0
Replies (0)BB
Bernard B
1 reviews | Active since Jan 2020
28 Feb 2026, 07:38
Poor service & lack of customer care from Linteg Fibre
I recently experienced a TWO DAY service interruption! I live in a complex in Eerste River and "routine" maintenance took place on 26/02/26 at 22:00. It was supposed to end at 01:00 on 27/02/26. My service has been down since, and it is now 28/02/26 and I still have no service. I called numerous times to 010 300 0083 as well as sent several email logs to support@lintegfibre.com and these have not yielded any positive results. And, since they have the monopoly in the area (i.e. I could not use another service provider to the complex) it seems they "dictate" the level of service they can provide. I also have an issue with WHEN the service is connected, the internet buffers as if I am using dial-up connection (as in the old days). I thought fibre connection is supposed to be way faster than dial-up. However, it seems I'm back in the stone ages with internet connection. The service is shocking and feedback lacking. I would definitely change service providers if I could, as I have lost ALL confidence in Linteg Fibre as being a reliable ISP!
Helpful (0)
|Replies (0)BB
Bernard B
1 reviews | Active since Jan 2020
28 Feb 2026, 07:38
Poor service & lack of customer care from Linteg Fibre
I recently experienced a TWO DAY service interruption! I live in a complex in Eerste River and "routine" maintenance took place on 26/02/26 at 22:00. It was supposed to end at 01:00 on 27/02/26. My service has been down since, and it is now 28/02/26 and I still have no service. I called numerous times to 010 300 0083 as well as sent several email logs to support@lintegfibre.com and these have not yielded any positive results. And, since they have the monopoly in the area (i.e. I could not use another service provider to the complex) it seems they "dictate" the level of service they can provide. I also have an issue with WHEN the service is connected, the internet buffers as if I am using dial-up connection (as in the old days). I thought fibre connection is supposed to be way faster than dial-up. However, it seems I'm back in the stone ages with internet connection. The service is shocking and feedback lacking. I would definitely change service providers if I could, as I have lost ALL confidence in Linteg Fibre as being a reliable ISP!
0
Replies (0)LM
Lebogang M
1 reviews | Active since Jan 2020
26 Feb 2026, 17:53
refund
I had worst experience i dont have any connection now its been three weeks their call centre not working after 5 minute line cut -off im still waiting for sales
Helpful (0)
|Replies (0)LM
Lebogang M
1 reviews | Active since Jan 2020
26 Feb 2026, 17:53
refund
I had worst experience i dont have any connection now its been three weeks their call centre not working after 5 minute line cut -off im still waiting for sales
0
Replies (0)KM
TT
Thato T
1 reviews | Active since Jan 2020
13 Feb 2026, 20:56
APPALLING SERVICE MAINTENANCE TEAM
The below is an excerpt of my email to Linteg's support. I logged the complaint about internet being down on Monday 09/02/25 when the connection didn't work as normal following a power outage. They hadn.t communicated beyond saying it had been assigned to a technician. It was only on Friday, 13 Feb that I eventually got a tech sent to my property to do repairs. Basically the ticket had been sitting with the technician and not been attended to with no communication re possible delays and/or challenges. It took a person from a separate company (Fibre Ninja) whom i'd copied in by mistake on the email. Beverly (Fibre Ninja) called me back and took it up with the internal people at Linteg and only then did the tech come out to do repairs that took less than 10mins!! I'd sent back and forth requests for updates to the initial support person assigned to my ticket, a certain Amo Mashobane, who hasn't contacted me to date, even if to apologise. No one, senior or otherwise from Lunteg has contacted me complimentary to apologise for the service failure, instead their last email to me was an automated "ticket closed" email which asked me to rate their service!! Below is the email that caught Beverly's attention - It has now been 5 days, a whole week without resolution or tangible feedback. i had a chance encounter with a Linteg technician who was in my area for installations to check if perhaps someone had been sent out or if by some luck he'd also been assigned this ticket He checked on his tablet and confirmed it has been assigned to an external supplier who to date has made no contact with us nor have they come out to carry out what repairs are necessary to continue services. To say that this is unacceptable would be an understatement. The last communication (as seen on the thread below) ws from the ticket handler Amo Mashobane saying they are awaiting response from technician? Who was going to update us? WHen will these people come out?! You will note that this account is active now a third time, the previous times we'd disconnected it due to poor service and dissatisfaction. There are currently issues with the billing which has been logged with accounts where we should have been credited but hadn't to date. We pay for a service that is not working and we are kept in the dark about progress. Trying to call your contact centre is a nightmare as each time there is a minimum hold time of about half an hour. No one has that much airtime to spare. We've had to buy data bundles to be able to send this email where we should be doing it on working and reliable wifi connection. Our young one has been without television since a smart TV is basically useless without running internet connection. He has also been struggling with doing his school work resulting from this?! When will this be sorted?! Will we be reimbursed or credited for the week being offline?! Will someone, anyone say something to resolve this?! I will now be forwarding this report of shoddy service on social media and Hello Peter so other people may know to avoid subscribing lest they encounter the same dissatisfaction spurred on by lacklustre service delivery and a lack of basic communication on progress!! I shouldn't need to beg to be serviced or kept informed about the goings on on my account!
Helpful (0)
|Replies (0)TT
Thato T
1 reviews | Active since Jan 2020
13 Feb 2026, 20:56
APPALLING SERVICE MAINTENANCE TEAM
The below is an excerpt of my email to Linteg's support. I logged the complaint about internet being down on Monday 09/02/25 when the connection didn't work as normal following a power outage. They hadn.t communicated beyond saying it had been assigned to a technician. It was only on Friday, 13 Feb that I eventually got a tech sent to my property to do repairs. Basically the ticket had been sitting with the technician and not been attended to with no communication re possible delays and/or challenges. It took a person from a separate company (Fibre Ninja) whom i'd copied in by mistake on the email. Beverly (Fibre Ninja) called me back and took it up with the internal people at Linteg and only then did the tech come out to do repairs that took less than 10mins!! I'd sent back and forth requests for updates to the initial support person assigned to my ticket, a certain Amo Mashobane, who hasn't contacted me to date, even if to apologise. No one, senior or otherwise from Lunteg has contacted me complimentary to apologise for the service failure, instead their last email to me was an automated "ticket closed" email which asked me to rate their service!! Below is the email that caught Beverly's attention - It has now been 5 days, a whole week without resolution or tangible feedback. i had a chance encounter with a Linteg technician who was in my area for installations to check if perhaps someone had been sent out or if by some luck he'd also been assigned this ticket He checked on his tablet and confirmed it has been assigned to an external supplier who to date has made no contact with us nor have they come out to carry out what repairs are necessary to continue services. To say that this is unacceptable would be an understatement. The last communication (as seen on the thread below) ws from the ticket handler Amo Mashobane saying they are awaiting response from technician? Who was going to update us? WHen will these people come out?! You will note that this account is active now a third time, the previous times we'd disconnected it due to poor service and dissatisfaction. There are currently issues with the billing which has been logged with accounts where we should have been credited but hadn't to date. We pay for a service that is not working and we are kept in the dark about progress. Trying to call your contact centre is a nightmare as each time there is a minimum hold time of about half an hour. No one has that much airtime to spare. We've had to buy data bundles to be able to send this email where we should be doing it on working and reliable wifi connection. Our young one has been without television since a smart TV is basically useless without running internet connection. He has also been struggling with doing his school work resulting from this?! When will this be sorted?! Will we be reimbursed or credited for the week being offline?! Will someone, anyone say something to resolve this?! I will now be forwarding this report of shoddy service on social media and Hello Peter so other people may know to avoid subscribing lest they encounter the same dissatisfaction spurred on by lacklustre service delivery and a lack of basic communication on progress!! I shouldn't need to beg to be serviced or kept informed about the goings on on my account!
0
Replies (0)HN
Hlengiwe N
1 reviews | Active since Jan 2020
7 Feb 2026, 18:48
Worst Night Mare Services Provider
Worst fibre supplier and service provider. Call center agents accounts and support rude rude rude. Poor service delivery. No communication. Incompetet staff ,unbelievable.spoke to more than 5 people in a space of 1 day just to get a ticket stayed withought wifi for 3 weeks nothing is being done till date. Technicians most rude, arrogant dont even fix anything too busy to come or their usual line "I stay far myself sister someone else will have to come to you' Worst Night mare 🤞
Helpful (0)
|Replies (0)HN
Hlengiwe N
1 reviews | Active since Jan 2020
7 Feb 2026, 18:48
Worst Night Mare Services Provider
Worst fibre supplier and service provider. Call center agents accounts and support rude rude rude. Poor service delivery. No communication. Incompetet staff ,unbelievable.spoke to more than 5 people in a space of 1 day just to get a ticket stayed withought wifi for 3 weeks nothing is being done till date. Technicians most rude, arrogant dont even fix anything too busy to come or their usual line "I stay far myself sister someone else will have to come to you' Worst Night mare 🤞
0
Replies (0)pD
patrick D
1 reviews | Active since Jan 2020
6 Feb 2026, 14:37
Nightmare of company dont dela with linteg
worse company ever, run away useless unreliable. reported Monday today its Friday 06/02/2026. nothing occurred than useless tickets without anyone taking accountability. today useless technician came and left saying everything is since 10am its now 16:33pm been holding for 27 minutes without any help than useless music, no wonder they are losing clients in Naturena. once open serve is ready i'm gone .... nightmare of a company don't deal with them
Helpful (0)
|Replies (0)pD
patrick D
1 reviews | Active since Jan 2020
6 Feb 2026, 14:37
Nightmare of company dont dela with linteg
worse company ever, run away useless unreliable. reported Monday today its Friday 06/02/2026. nothing occurred than useless tickets without anyone taking accountability. today useless technician came and left saying everything is since 10am its now 16:33pm been holding for 27 minutes without any help than useless music, no wonder they are losing clients in Naturena. once open serve is ready i'm gone .... nightmare of a company don't deal with them
0
Replies (0)