TrustIndex
0
Ranking
#8
in Security
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Locks n More has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Locks n More across 6 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I had a very disappointing experience with this locksmith. I was given a quote upfront, but once the job was completed, the final amount charged was significantly higher than what was originally discussed. The additional charges were not clearly explained beforehand, and I felt pressured to pay immediately. When I questioned the discrepancy, the response was dismissive and did not resolve my concerns. Transparency and fair pricing are critical for this type of service, especially in stressful situations. Unfortunately, this was not my experience. I would advise other customers to confirm all costs in writing before proceeding.
1 reviews | Active since Jan 2020
I had a very disappointing experience with this locksmith. I was given a quote upfront, but once the job was completed, the final amount charged was significantly higher than what was originally discussed. The additional charges were not clearly explained beforehand, and I felt pressured to pay immediately. When I questioned the discrepancy, the response was dismissive and did not resolve my concerns. Transparency and fair pricing are critical for this type of service, especially in stressful situations. Unfortunately, this was not my experience. I would advise other customers to confirm all costs in writing before proceeding.
1 reviews | Active since Jan 2020
recently purchased a new house. I called Jessica at Locks n More a few months ago re my two wooden sliding doors that weren't locking. A "technician" by the name of Eddy came through to do an assessment. A quote for over R3k was agreed upon. These locks have constantly given me problems with alignment and doesn't lock. I called Jessica last week at their offices and she said she'll get back to me, which she didn't. When I called again this week to ff up, she hung up on me (twice) wen I gave her my name. I then called Eddy to tell him what the problem was. His LOUD, rude response was ... and I quote "We did not give you a lifetime guarantee on those Locks (remember that this was done a few months ago) I cannot be coming to yr house everytime there's a problem. Please don't bother me again, I'm on holiday" unquote. Oh, he did tell me to have a nice day at the end of it. WOW!!!!! I have no words for the ABSOLUTE LACK of integery, honestly and lack of service for Locks n More and their unprofessional staff.
1 reviews | Active since Jan 2020
recently purchased a new house. I called Jessica at Locks n More a few months ago re my two wooden sliding doors that weren't locking. A "technician" by the name of Eddy came through to do an assessment. A quote for over R3k was agreed upon. These locks have constantly given me problems with alignment and doesn't lock. I called Jessica last week at their offices and she said she'll get back to me, which she didn't. When I called again this week to ff up, she hung up on me (twice) wen I gave her my name. I then called Eddy to tell him what the problem was. His LOUD, rude response was ... and I quote "We did not give you a lifetime guarantee on those Locks (remember that this was done a few months ago) I cannot be coming to yr house everytime there's a problem. Please don't bother me again, I'm on holiday" unquote. Oh, he did tell me to have a nice day at the end of it. WOW!!!!! I have no words for the ABSOLUTE LACK of integery, honestly and lack of service for Locks n More and their unprofessional staff.
1 reviews | Active since Jan 2020
Needed an urgent locksmith after a burglary at my house. Contacted this "Call Centre" who send me guy by name of Ediie from E&J Services who RIPPED me off badly while I was stressed with charge of R2190 for 2 locks costing less than R400 in store. No quote was given. This was excluding the call out fee & labour cost. Total R3335 for a job not worth more than R1400. They send you so called "Technicians" that only rip you off!! :-( ( See my seperate review about E&J Services as well)
1 reviews | Active since Jan 2020
Needed an urgent locksmith after a burglary at my house. Contacted this "Call Centre" who send me guy by name of Ediie from E&J Services who RIPPED me off badly while I was stressed with charge of R2190 for 2 locks costing less than R400 in store. No quote was given. This was excluding the call out fee & labour cost. Total R3335 for a job not worth more than R1400. They send you so called "Technicians" that only rip you off!! :-( ( See my seperate review about E&J Services as well)
1 reviews | Active since Jan 2020
We called this Company whom we were under the impression were the plumbers but in fact they are a call centre. They sent out locksmiths who replaced a lock at an astronomical price only to ascertain after the lock didn’t need replacing and only filing in the lock fitting was needed to resolve the issue. We contacted the locksmiths who could provide us with accreditation and then we contacted the company who endorsed non-accredited locksmiths. At their request we sent a copy of the invoice together with a VIDEO of the faulty lock. They replied saying “ There is absolutely no problem with that lock. The lock body is called is a double lock. The Technician did test the lock yesterday and was working fine. The prices that was charged was the correct prices and not overcharged and in line with all the locksmith in Gauteng. Thank you for your business Best regards” despite video footage of a faulty lock. They then blocked me when I asked for accreditation of their endor*****ts of ‘approved’ locksmiths. They are thieves and one can only assume from their grammar in their response con artisits. They don’t even have an email address
1 reviews | Active since Jan 2020
We called this Company whom we were under the impression were the plumbers but in fact they are a call centre. They sent out locksmiths who replaced a lock at an astronomical price only to ascertain after the lock didn’t need replacing and only filing in the lock fitting was needed to resolve the issue. We contacted the locksmiths who could provide us with accreditation and then we contacted the company who endorsed non-accredited locksmiths. At their request we sent a copy of the invoice together with a VIDEO of the faulty lock. They replied saying “ There is absolutely no problem with that lock. The lock body is called is a double lock. The Technician did test the lock yesterday and was working fine. The prices that was charged was the correct prices and not overcharged and in line with all the locksmith in Gauteng. Thank you for your business Best regards” despite video footage of a faulty lock. They then blocked me when I asked for accreditation of their endor*****ts of ‘approved’ locksmiths. They are thieves and one can only assume from their grammar in their response con artisits. They don’t even have an email address
1 reviews | Active since Jan 2020
Their website address is https://www.locksnmore-locksmiths.co.za/ They portray themselves as a locksmith company and the discussion started off very professionally. Upon a "locksmith" coming to our property, we received an invoice from some other service provider, not whom we initially contracted, over priced and unnecessary replacement of a lock, which sells for under R400 in the market and this company charged us just under R1000 for. This company is NOT A REGISTERED locksmith, merely a handyman company, charging professional locksmith pricing. Locks n More come up 1st in a search for Locksmiths near me. When questioned about the shoddy workmanship received they responded by saying that they are merely a call center. Misrepresentation to the ninth degree....
1 reviews | Active since Jan 2020
Their website address is https://www.locksnmore-locksmiths.co.za/ They portray themselves as a locksmith company and the discussion started off very professionally. Upon a "locksmith" coming to our property, we received an invoice from some other service provider, not whom we initially contracted, over priced and unnecessary replacement of a lock, which sells for under R400 in the market and this company charged us just under R1000 for. This company is NOT A REGISTERED locksmith, merely a handyman company, charging professional locksmith pricing. Locks n More come up 1st in a search for Locksmiths near me. When questioned about the shoddy workmanship received they responded by saying that they are merely a call center. Misrepresentation to the ninth degree....
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