LC
Locksmith call center
Unclaimed Business
LC
Locksmith call center
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#10Ranked In Business & Legal Services
0 NPSUnlikely
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceIG
Isabel G
1 reviews | Active since Jan 2020
3 Nov 2023, 15:40
Locksmith Call Centre took me for a ride!
Good day I had to replace a slam lock urgently on Monday for a new tenant. I contacted this company via google. They phoned me back and said they can help me immediately and that I should send them a location pin. I was told that the call out fee would be R695. Well after waiting for 3 hours, I phoned them again. I waited another hour, because now they had car problems. I asked the guy: "Do you want me to get someone else?" No! They are on their way. The technician fiddled with the lock and then left to buy a lock. Came back and fiddled again and then said he will have to leave again, but can only complete the job the following day - Tuesday. The following day the technician sends me an invoice that he got from the Locksmith Call Centre that I must pay immediately. The amount is R3 495,00!!!! So I mentioned this extraordinary high cost to a male friend who nearly faints when I tell him the story. He goes and check out the lock for me, drives to the hardware store and send me a picture of what that lock cost at the hardware store! R269.00!!! I contacted the company, who blames the technician, but the technician says he gets all his assignments from the Locksmith Call Centre and he just does what the Locksmith Call Center tells him to do. It is not even my signiture on the invoice! I have definately been taken for a ride. Please be aware of this company. I have proof of all communications on my whatsapp between the company and myself. They told me I approved this costly lock, but I never did. The invoice for R3495,00 was in the Company name called D.I. Wise
Helpful (0)
|Replies (0)IG
Isabel G
1 reviews | Active since Jan 2020
3 Nov 2023, 15:40
Locksmith Call Centre took me for a ride!
Good day I had to replace a slam lock urgently on Monday for a new tenant. I contacted this company via google. They phoned me back and said they can help me immediately and that I should send them a location pin. I was told that the call out fee would be R695. Well after waiting for 3 hours, I phoned them again. I waited another hour, because now they had car problems. I asked the guy: "Do you want me to get someone else?" No! They are on their way. The technician fiddled with the lock and then left to buy a lock. Came back and fiddled again and then said he will have to leave again, but can only complete the job the following day - Tuesday. The following day the technician sends me an invoice that he got from the Locksmith Call Centre that I must pay immediately. The amount is R3 495,00!!!! So I mentioned this extraordinary high cost to a male friend who nearly faints when I tell him the story. He goes and check out the lock for me, drives to the hardware store and send me a picture of what that lock cost at the hardware store! R269.00!!! I contacted the company, who blames the technician, but the technician says he gets all his assignments from the Locksmith Call Centre and he just does what the Locksmith Call Center tells him to do. It is not even my signiture on the invoice! I have definately been taken for a ride. Please be aware of this company. I have proof of all communications on my whatsapp between the company and myself. They told me I approved this costly lock, but I never did. The invoice for R3495,00 was in the Company name called D.I. Wise
0
Replies (0)MA
Michaela A
1 reviews | Active since Jan 2020
31 Aug 2023, 11:17
False advertising and they break your lock so you can call them back!! RIPPING PEOPLE PFF
False advertising and 'friendly' service: Charged me R1800 to change a lock that i had to supply. The guy started playing with the mechanism and told that in a few months it will have to replaced - the mechanism is not working 2 hours are he left. They are now ignoring my msgs and not taking my calls
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Michaela A
1 reviews | Active since Jan 2020
31 Aug 2023, 11:17
False advertising and they break your lock so you can call them back!! RIPPING PEOPLE PFF
False advertising and 'friendly' service: Charged me R1800 to change a lock that i had to supply. The guy started playing with the mechanism and told that in a few months it will have to replaced - the mechanism is not working 2 hours are he left. They are now ignoring my msgs and not taking my calls
0
Replies (0)TJ
Tanya J
1 reviews | Active since Jan 2020
10 Aug 2023, 14:39
A low blow!! Terrible service!!
Pathetic!!!! Wish there was a zero! R150 call out fee with the promise to determine price on site -never did that, simply opened my son's car boot and dropped the bomb that it was R3600. I am beyond livid! Not only won't they admit it was their mistake the boss also still has not phoned me. The manager dropped the price to R2200 which is still ridiculous! Determine on site means TELL ME FIRST before you start!! Service is pathetic! Never use them.
Helpful (0)
|Replies (0)TJ
Tanya J
1 reviews | Active since Jan 2020
10 Aug 2023, 14:39
A low blow!! Terrible service!!
Pathetic!!!! Wish there was a zero! R150 call out fee with the promise to determine price on site -never did that, simply opened my son's car boot and dropped the bomb that it was R3600. I am beyond livid! Not only won't they admit it was their mistake the boss also still has not phoned me. The manager dropped the price to R2200 which is still ridiculous! Determine on site means TELL ME FIRST before you start!! Service is pathetic! Never use them.
0
Replies (0)KR
Kim R
1 reviews | Active since Jan 2020
6 Jul 2023, 19:06
Locksmiths..do your homework
Call out fee of R150 To change the gate lock R2850 I should have done my homework.. But they offered an 8 warranty...yet getting the invoice/warranty seems like an impossible task! No answer to any of my messages 😕
Helpful (0)
|Replies (0)KR
Kim R
1 reviews | Active since Jan 2020
6 Jul 2023, 19:06
Locksmiths..do your homework
Call out fee of R150 To change the gate lock R2850 I should have done my homework.. But they offered an 8 warranty...yet getting the invoice/warranty seems like an impossible task! No answer to any of my messages 😕
0
Replies (0)