Lombard Verster Pheiffer
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Great service!!
1 reviews | Active since Jan 2020
The owner just wants to argue with you, and that her glasses she has supplied to you there's nothing wrong, I told her I can't see with those glasses on and she just wanted to argue the whole time that the glasses are right. She kept trying to show me on the mechine that the lense is correct, but I kept telling her it's not right I can't see, everything is blurry. She just wants to argue and shes "never wrong"
1 reviews | Active since Jan 2020
The owner just wants to argue with you, and that her glasses she has supplied to you there's nothing wrong, I told her I can't see with those glasses on and she just wanted to argue the whole time that the glasses are right. She kept trying to show me on the mechine that the lense is correct, but I kept telling her it's not right I can't see, everything is blurry. She just wants to argue and shes "never wrong"
1 reviews | Active since Jan 2020
I ordered specs Jan 2014, i was offered a Crizal anto glare coating. 2016 The Crizal coating started to delaminate,craze , affecting my vision. I went to see Mrs Verster 9 April, she says Crizal has a one year warranty (Crizal later confirmed a two year), she says will see what she can do.<br> <br> Day one, optometrists try and remove the layer themselves,day 2 send to lab, day 3 lab sends back, day 4 my partner goes to fetch the specs, as i cant see!! Mervin says not back! (all this time I am following up)<br> Have to convince them the specs lenses are back, then they fit and charge a R230 fee, as they claim Crizal/Essilor charged them!!! (not true, Lab confirmed a no charge)how dishonest!<br> <br> I dont what one would call this service? R230 for a 4 day service, charged own fee, will probably change story to a \handling fee\".courier fee next!!! cant wait to se my receipt.<br> <br> HOORAY I can see, can see spectacle warehouse and specsavers much better!!!<br> <br> <br> <br> "
1 reviews | Active since Jan 2020
I ordered specs Jan 2014, i was offered a Crizal anto glare coating. 2016 The Crizal coating started to delaminate,craze , affecting my vision. I went to see Mrs Verster 9 April, she says Crizal has a one year warranty (Crizal later confirmed a two year), she says will see what she can do.<br> <br> Day one, optometrists try and remove the layer themselves,day 2 send to lab, day 3 lab sends back, day 4 my partner goes to fetch the specs, as i cant see!! Mervin says not back! (all this time I am following up)<br> Have to convince them the specs lenses are back, then they fit and charge a R230 fee, as they claim Crizal/Essilor charged them!!! (not true, Lab confirmed a no charge)how dishonest!<br> <br> I dont what one would call this service? R230 for a 4 day service, charged own fee, will probably change story to a \handling fee\".courier fee next!!! cant wait to se my receipt.<br> <br> HOORAY I can see, can see spectacle warehouse and specsavers much better!!!<br> <br> <br> <br> "
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