LD
Louw- Durban
Unclaimed Business
LD
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLR
Linette R
1 reviews | Active since Jan 2020
22 Jan 2025, 10:05
Unhappy customer
I had a terrible experience with an online shop called ‘Louw Durban’ The products are not great, quality poor and it is almost impossible to return products. They insist on the customer sending the products back to China and refuse to do a credit until you have returned the products. They also don’t want to do any credits. They send mail after mail offering discount and anything but a credit. I will never buy from them again. What an unprofessional experience!
Helpful (0)
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Linette R
1 reviews | Active since Jan 2020
22 Jan 2025, 10:05
Unhappy customer
I had a terrible experience with an online shop called ‘Louw Durban’ The products are not great, quality poor and it is almost impossible to return products. They insist on the customer sending the products back to China and refuse to do a credit until you have returned the products. They also don’t want to do any credits. They send mail after mail offering discount and anything but a credit. I will never buy from them again. What an unprofessional experience!
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Bless R
1 reviews | Active since Jan 2020
20 Dec 2024, 10:32
****mer: NOT A SOUTH AFRICAN BRAND
A ****mer business who is luring clients by pretending to be a “South African brand” while they are not. I’ve been waiting for the order since 2 Dec and they are refusing to refund me.
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Marisa Maré
1 reviews | Active since Jan 2020
27 Nov 2024, 14:55
Louw Durban not truthful
Louw Durban is not a truthful business. They state that they are a South African Fashion House from the "heart of Durban" and that they offer "sustainable" fashion. I have been waiting for shoes that I have ordered for a long time, and only upon looking at the tracking I realised that these 'local, sustainable items' are en route from China. I have also noticed a different advert for the same shoes from 'Modern Cape Town'. An expensive mistake.
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Marisa Maré
1 reviews | Active since Jan 2020
27 Nov 2024, 14:55
Louw Durban not truthful
Louw Durban is not a truthful business. They state that they are a South African Fashion House from the "heart of Durban" and that they offer "sustainable" fashion. I have been waiting for shoes that I have ordered for a long time, and only upon looking at the tracking I realised that these 'local, sustainable items' are en route from China. I have also noticed a different advert for the same shoes from 'Modern Cape Town'. An expensive mistake.
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Rapture M
1 reviews | Active since Jan 2020
27 Nov 2024, 09:31
Louw Durban and Modern Cape Town a complete **** and *****ulent companies
Following on from a previous review, this company posted another advert, this time under the name 'Modern Cape Town' and my attempts to return shoes that I had bought from them online that are shocking in quality, were met by first offering a 50% voucher and to keep the shoes and then when I declined, an offer to keep the shoes and give me 15% of my money back. The shoes are such shocking quality, they will break on first wear and it is definitely *****ulent to pose as a South African company when in fact you are a Chinese company. When I declined the second 15% offer, they say it's fine, we'll refund you if you send the shoes back and they then give an address in China... the shipping costs will be more than the shoes. In the picture the shoes appear to be good quality and the price definitely does not warrant the quality that arrived.
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Rapture M
1 reviews | Active since Jan 2020
27 Nov 2024, 09:31
Louw Durban and Modern Cape Town a complete **** and *****ulent companies
Following on from a previous review, this company posted another advert, this time under the name 'Modern Cape Town' and my attempts to return shoes that I had bought from them online that are shocking in quality, were met by first offering a 50% voucher and to keep the shoes and then when I declined, an offer to keep the shoes and give me 15% of my money back. The shoes are such shocking quality, they will break on first wear and it is definitely *****ulent to pose as a South African company when in fact you are a Chinese company. When I declined the second 15% offer, they say it's fine, we'll refund you if you send the shoes back and they then give an address in China... the shipping costs will be more than the shoes. In the picture the shoes appear to be good quality and the price definitely does not warrant the quality that arrived.
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Rapture M
1 reviews | Active since Jan 2020
23 Nov 2024, 09:25
Shocking quality
The quality of the shoes I had ordered, is shocking compared to the pictures online, and what appears to be a South African company, seems to actually be a Chinese company or simply with Chinese products.
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Monika M
1 reviews | Active since Jan 2020
18 Nov 2024, 09:32
DO NOT BUY OFF THIS WEBSITE, it is a ****.
This company are misrepresenting themselves as being South African and based in Durban. You realise something is wrong when you pay, and another amount comes off your account as well for the "international payment fee". They are in fact based in China - but you will only find that out should you have an issue with your order and want to return the item that you ordered. Then you will be told you have to pay the courier cost to China, and that you must have a tracking number "as they will not refund lost items" - ie. you will not get your money back. DO NOT BUY OFF THIS WEBSITE, it is a ****.
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Monika M
1 reviews | Active since Jan 2020
18 Nov 2024, 09:32
DO NOT BUY OFF THIS WEBSITE, it is a ****.
This company are misrepresenting themselves as being South African and based in Durban. You realise something is wrong when you pay, and another amount comes off your account as well for the "international payment fee". They are in fact based in China - but you will only find that out should you have an issue with your order and want to return the item that you ordered. Then you will be told you have to pay the courier cost to China, and that you must have a tracking number "as they will not refund lost items" - ie. you will not get your money back. DO NOT BUY OFF THIS WEBSITE, it is a ****.
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