LS
Lush South Africa
Unclaimed Business
LS
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Lush South Africa
Lush South Africa has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Lush South Africa across 41 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceR
Refilwe
1 reviews | Active since Jan 2020
29 Jul 2025, 11:34
Can't meet demand
Wow Let the Good Times roll and sticky dates always sold old. I mean you know there is a demand for your products yet you are failing to meet demand!!! It’s not possible , it’s been a year already come on. Get it together. It’s like you are trying to make it exclusive .
Helpful (0)
|Replies (0)R
Refilwe
1 reviews | Active since Jan 2020
29 Jul 2025, 11:34
Can't meet demand
Wow Let the Good Times roll and sticky dates always sold old. I mean you know there is a demand for your products yet you are failing to meet demand!!! It’s not possible , it’s been a year already come on. Get it together. It’s like you are trying to make it exclusive .
0
Replies (0)mS
mpho S
1 reviews | Active since Jan 2020
3 Jun 2025, 10:05
My parcel in Limpopo while I'm in Freestate
What is going on with Lush cosmetics SA and the DPD courier My parcel which is a high value parcel has not yet been delivered it's been week 2. I am very disappointedand angry that I bought online form LUSH.Both this company are a mess. This is crazy and insane. The delivery company does not know where my parcel is and no communication from them that they cannot find my parcel only to find out that it's in limpopo while I'm in Freestate.... What the hell Lush has no idea what .they doing I am so disappointed I will put this on social media and the delivery company is hopeless. I will never buy from you again
Helpful (0)
|Replies (0)mS
mpho S
1 reviews | Active since Jan 2020
3 Jun 2025, 10:05
My parcel in Limpopo while I'm in Freestate
What is going on with Lush cosmetics SA and the DPD courier My parcel which is a high value parcel has not yet been delivered it's been week 2. I am very disappointedand angry that I bought online form LUSH.Both this company are a mess. This is crazy and insane. The delivery company does not know where my parcel is and no communication from them that they cannot find my parcel only to find out that it's in limpopo while I'm in Freestate.... What the hell Lush has no idea what .they doing I am so disappointed I will put this on social media and the delivery company is hopeless. I will never buy from you again
0
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Linda D
1 reviews | Active since Jan 2020
1 Feb 2025, 09:37
Get a different courier!
Lush South Africa needs to get a different courier service or offer in-store picks because DPD Laser is absolutely making future purchases from the website a BIG NO NO. It’s be four days of false promises to deliver my package and at this point I no longer want the products, JUST A REFUND!
Helpful (0)
|Replies (0)LD
Linda D
1 reviews | Active since Jan 2020
1 Feb 2025, 09:37
Get a different courier!
Lush South Africa needs to get a different courier service or offer in-store picks because DPD Laser is absolutely making future purchases from the website a BIG NO NO. It’s be four days of false promises to deliver my package and at this point I no longer want the products, JUST A REFUND!
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Replies (0)MV
Marisa V
1 reviews | Active since Jan 2020
14 Oct 2024, 07:11
Online from Lush SA a disaster
My parcel which is a high value parcel has not yet been delivered. I am very disappointed that I bought online form LUSH. The delivery company does not know where my parcel is and keep on sending SMSs that they cannot find my parcel and Lush has no contact number. I am so disappointed I will put this on social media as you are not available to listen to my complain and the delivery company is hopeless. I will never buy from Lush again
Helpful (0)
|Replies (0)MV
Marisa V
1 reviews | Active since Jan 2020
14 Oct 2024, 07:11
Online from Lush SA a disaster
My parcel which is a high value parcel has not yet been delivered. I am very disappointed that I bought online form LUSH. The delivery company does not know where my parcel is and keep on sending SMSs that they cannot find my parcel and Lush has no contact number. I am so disappointed I will put this on social media as you are not available to listen to my complain and the delivery company is hopeless. I will never buy from Lush again
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Replies (0)IB
Iqbal B
1 reviews | Active since Jan 2020
4 Jun 2024, 11:32
Lush Cresta " none delivery of service"
No point for Lush ( -20 - Disappointment to Lush "electoral award for cheap marketing" ) - Lush Cresta - Lush informed the public that they would be a free gift for people that vote for 2024 . When i got there NADA . They institute is about con marketing. Do not make promises what you cannot deliver. Look at Wimpy and learn from them ( they give out coffee in the tons of liters ). They made a promises to give coffee to the public for those that voted. Lush delivered a lame sign "Oops all give ": This is disappointing action in the sprit of the election " I declare LUSH (" LOL NONE delivery of SERVICE"
Helpful (0)
|Replies (0)IB
Iqbal B
1 reviews | Active since Jan 2020
4 Jun 2024, 11:32
Lush Cresta " none delivery of service"
No point for Lush ( -20 - Disappointment to Lush "electoral award for cheap marketing" ) - Lush Cresta - Lush informed the public that they would be a free gift for people that vote for 2024 . When i got there NADA . They institute is about con marketing. Do not make promises what you cannot deliver. Look at Wimpy and learn from them ( they give out coffee in the tons of liters ). They made a promises to give coffee to the public for those that voted. Lush delivered a lame sign "Oops all give ": This is disappointing action in the sprit of the election " I declare LUSH (" LOL NONE delivery of SERVICE"
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Replies (0)LS
TM
Tlalane M
1 reviews | Active since Jan 2020
17 Jan 2024, 13:45
Pants not delivered by lady lush
Lady lush i a *****. I have purchased pants from them (order 2284) and i am getting from this business is excuses. My emails, whatsapp and calls are ignored. If they are broke or going under they should not customers. I need them to refund my money if they cannot deliver.
Helpful (0)
|Replies (0)TM
Tlalane M
1 reviews | Active since Jan 2020
17 Jan 2024, 13:45
Pants not delivered by lady lush
Lady lush i a *****. I have purchased pants from them (order 2284) and i am getting from this business is excuses. My emails, whatsapp and calls are ignored. If they are broke or going under they should not customers. I need them to refund my money if they cannot deliver.
0
Replies (0)LM