LUXURY UPMARKET GUESTHOUSE 20 4TH RUSTENBURG
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
LUXURY UPMARKET GUESTHOUSE 20 4TH RUSTENBURG
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Sep '25 - Aug '26
Frequently Asked Questions About LUXURY UPMARKET GUESTHOUSE 20 4TH RUSTENBURG
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Recent reviews (1)
Used this business recently? Share your experience to help others decide.
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Share Your ExperienceLM
Lebo M
1 reviews | Active since Jan 2013
27 Sept 2025, 01:37
Horrible service
I would even rate this place zero stars if the option was there. We booked this place in advance (July for September) and even paid extra to upgrade our room. We even communicated with the owner via WhatsApp to ensure everything was in order. We were shocked when we arrived to find that our room which we have paid extra to upgrade has been given to someone else and we were offered a different room that is lower than the room we booked. The security guard just said that was our room and the lady in charge wanted us to show them pictures of the room we booked, despite them having the reference. Their audacity to say we should take the room and they will correct it the following day, when they are well aware of the kind of event we are attending the following two days. I am very disappointed at their service and for not keeping to their end of the deal by having the correct room ready for us. Then she goes on to say, I come across as a perfectionist and don't think mistakes happen instead of seeing that's why one books in advance and pays promptly so that such mistakes don't take place.
Helpful (0)
|Replies (0)LM
Lebo M
1 reviews | Active since Jan 2013
27 Sept 2025, 01:37
Horrible service
I would even rate this place zero stars if the option was there. We booked this place in advance (July for September) and even paid extra to upgrade our room. We even communicated with the owner via WhatsApp to ensure everything was in order. We were shocked when we arrived to find that our room which we have paid extra to upgrade has been given to someone else and we were offered a different room that is lower than the room we booked. The security guard just said that was our room and the lady in charge wanted us to show them pictures of the room we booked, despite them having the reference. Their audacity to say we should take the room and they will correct it the following day, when they are well aware of the kind of event we are attending the following two days. I am very disappointed at their service and for not keeping to their end of the deal by having the correct room ready for us. Then she goes on to say, I come across as a perfectionist and don't think mistakes happen instead of seeing that's why one books in advance and pays promptly so that such mistakes don't take place.
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Replies (0)