BAD SERVICE

I got a snotty email from FNB that I had to contact LWM Debt Recovery regarding 16 year old credit card debt which was supposed to have been written off after 3 years. I spoke to Brilliant at LWM a very nice helpful lady who promised she would get back to me. I also sent an email to Dineo and Ethin. None of these people have gotten back me. Service is SHOCKING. I am a 65 year old pensioner and have received FANTASTIC service from SASSA and UIF which are Government departments.