Bad customer service

MACDONALD'S IS VERY PATHETIC..... I'm very unhappy about the service received at Macdonald's Cosmo City, firstly they said I can't buy over the counter but to do self service then on the menu there there's no Spicy Cajun on the burger meal menu. I only eat Spicy Cajun and your fries there NOTHING else cause that's what I love and I'm not about to change now. Do you check your review on hello Peter? But I will check tomorrow or over the weekend as well cause there's someone I know who once complained about service there but I didn't take it seriously and their customer service doesn't respond to customers.