1 reviews | Active since Member
Today 30 May 2025 around 13:30, I went To Makro - Capegate area, to buy a vacuum cleaner. The sales person for Genesis vacuum cleaners Siphilele, told me that he will give me 10% discount if I buy that particular genesis vacuum cleaner. So I took the genesis powermax vacuum cleaner. I told him I get a 10% discount already as I am a senior citizen. He assured me that I will get the 10 % discount on top of my ususal 10% discount that I always get at Makro. At the Till I checked if I got the 10% discount and I was informed that There is NO additional 10% discount on that vacuum cleaner. I asked that they bring Siphelele to explain that he offered me the 10% discount. When he came to the till he said no he meant that because I am a senior citizen I will get a 10% discount. I told him that he is now lying. I asked for the Manager and a lady came who informed me that there must be a misunderstanding from my side as I am only entitled to the 10% senior citizen discount and no additional discount can be allowed. I told her there was no misunderstanding but that her Staff member was misleading in his sales offer to me. I asked for the 10% discount as was offered to me but it was declined by the Manageress.
I have been shopping at this Makro for many years. But to have a dishonest sales person is enough to stop me from going to Makro Cape Gate again. Be very aware and alert when you go to shop at Makro Cake gate people