Terribly preyed on by MacRoberts Attorneys

I am utterly disappointed in the service received by MacRoberts Attorneys.

After not working for 3 years…not having an income, all my accounts were in arrears and of course handed over to multiple lawyers.

I sold so many of my assets and finally when I managed to secure a job, I wanted to make things right and sort out my credit record. MacRoberts attorneys gave me a discount to settle my AVAF account with absa. I was specifically told that I would make payments from August 2025 till December 2025. I kept calling to make all is in order. December 1st was the last payment and it was confirmed that a paid-up letter would be issued. I waited and waited. Then all of a sudden, December 29th I got debited again. I tried to reverse the debit order, but because it was debicheck, I failed. I called MacRoberts attorneys…I emailed and was assured I’d get a refund. Now I call again and am told that I was missing another payment…but how when on December 1st I was told that that was the last one?

Sad to say…I did not receive any refund…I’m struggling to cancel the debicheck and I’ve asked multiple times for it to be cancelled. I still haven’t received my paid-up letter. I feel absolutely betrayed but these attorneys and ABSA as they are preying on the weak just trying to sort out their debts and get their lives back on track.

May I never get myself in any situation to EVER require help from MacRoberts attorneys