HO
Home of the Chicken Pie
Unclaimed Business
HO
Home of the Chicken Pie
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Lucy C
1 reviews | Active since Jan 2020
2 Sept 2019, 10:33
SHOCKING SERVICE, AND TERRIBLE FOOD
I wanted a nice lunch out with my mum to celebrate Spring day, and the sale of my home, so we decided to go to Home of the Chicken Pie. I have been going there for many years and thought a lunch out with my mum yesterday would be a good day out. My mum is a pensioner, and on ordering our meals my mum asked the waitress how much a side plate of chips is. The waitress told my mum that it was R 28 so my mum placed the order and I also ordered my meal. After ordering the waitress comes back to tell us that the prices had recently gone up, and a side plate of chips is now R 35. I ordered a Jelapino chicken pie. My pie arrived, and it did not have one single jelapino in it. It was not even spicy. I called the waitress who started argueing with me that the pie was in fact a jelapino chicken pie. She then took my plate away, and then returned my same plate telling me that it is a jelapino pie even though it did not have a single jelapino in it and was not spicy. To top this up, the pastry of the pie was not properly cooked. On the menu it showed that a beer was R 26. When we got the bill, we were not charged that, however were charged more for the beers. We paid according to what the price was on the menu. The waitress took away the bill, then came back to us a couple of minutes later to tell us that the owner told her to tell us that we may never return. I have never been treated so badly. The waitress gave false information regarding the price of the chips, this was then followed by my meal which was not what I ordered, and being told that I have to eat it or leave it, then wrong price on the bill, and then a message from the waitress by the owner that we can never return again. There was no customer service from the waitress or owner. The food is really over priced. From my personal experience, I would not recommend for anybody to decide to go there for a meal
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Lucy C
1 reviews | Active since Jan 2020
2 Sept 2019, 10:33
SHOCKING SERVICE, AND TERRIBLE FOOD
I wanted a nice lunch out with my mum to celebrate Spring day, and the sale of my home, so we decided to go to Home of the Chicken Pie. I have been going there for many years and thought a lunch out with my mum yesterday would be a good day out. My mum is a pensioner, and on ordering our meals my mum asked the waitress how much a side plate of chips is. The waitress told my mum that it was R 28 so my mum placed the order and I also ordered my meal. After ordering the waitress comes back to tell us that the prices had recently gone up, and a side plate of chips is now R 35. I ordered a Jelapino chicken pie. My pie arrived, and it did not have one single jelapino in it. It was not even spicy. I called the waitress who started argueing with me that the pie was in fact a jelapino chicken pie. She then took my plate away, and then returned my same plate telling me that it is a jelapino pie even though it did not have a single jelapino in it and was not spicy. To top this up, the pastry of the pie was not properly cooked. On the menu it showed that a beer was R 26. When we got the bill, we were not charged that, however were charged more for the beers. We paid according to what the price was on the menu. The waitress took away the bill, then came back to us a couple of minutes later to tell us that the owner told her to tell us that we may never return. I have never been treated so badly. The waitress gave false information regarding the price of the chips, this was then followed by my meal which was not what I ordered, and being told that I have to eat it or leave it, then wrong price on the bill, and then a message from the waitress by the owner that we can never return again. There was no customer service from the waitress or owner. The food is really over priced. From my personal experience, I would not recommend for anybody to decide to go there for a meal
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Anonymous
1 reviews | Active since Jan 2020
28 Jan 2018, 14:18
Terrible manager
Afternoon Would just like to say I went and had lunch today at Maggie's home of the chicken pie with my wife, 9 month old daughter and mother in law. After we ate my daughter needed a nappy change so my wife found a table away from everyone and proceeded to change my daughter's nappy. So once almost finished I shed a male manager came up to her to tell her that she can't change my daughter's nappy there but must go and change it in the bathroom where a nappy station is then he continued with serious and just been rude. Nowhere at the place does it have signs to the fact of there us a diaper station in the bathroom and when I come fronted him on this fact no apology was even given to how he spoke and Comments he made to my wife. I found this too be terrible customer service in a restaurant where the food is excellent.
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Anonymous
1 reviews | Active since Jan 2020
28 Jan 2018, 14:18
Terrible manager
Afternoon Would just like to say I went and had lunch today at Maggie's home of the chicken pie with my wife, 9 month old daughter and mother in law. After we ate my daughter needed a nappy change so my wife found a table away from everyone and proceeded to change my daughter's nappy. So once almost finished I shed a male manager came up to her to tell her that she can't change my daughter's nappy there but must go and change it in the bathroom where a nappy station is then he continued with serious and just been rude. Nowhere at the place does it have signs to the fact of there us a diaper station in the bathroom and when I come fronted him on this fact no apology was even given to how he spoke and Comments he made to my wife. I found this too be terrible customer service in a restaurant where the food is excellent.
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