TrustIndex
0
Ranking
#2
in Other
NPS Score
-34
Recommended: Unlikely
May '25 - Apr '26
Magic Touch Up has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Magic Touch Up across 16 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I have had a the worst experience with these people,I called magic touch-up to sort me out with a scratch I had on my bumper…..my car is black in color,the came through to paint and after a couple of weeks the paint had white sports that wet in one area and I to Frikie about the issue and he came up with stories and I told him to sort it out,he eventually sent his people to fix their mess.they did the job and a cooler of weeks later the gloss was going mat😮💨,got hold of Frilkie this is the owner by the way he got annoyed with for voicing out my issue,he sent them again And guess what this time their black paint had a brown undertone that I only picked up a couple of weeks later…got hold of this guy again and showed him a video of the two different colors at this point he didn’t want to hear anything from me….they came to fix the matter again now my bumper is left with patches of white cast and he said it’s just wax it’ll come off..this thing won’t come off now I am taking legal action against him…..what ever you do don’t go to magic touch-ups their work ethos is not the one.
1 reviews | Active since Jan 2020
I have had a the worst experience with these people,I called magic touch-up to sort me out with a scratch I had on my bumper…..my car is black in color,the came through to paint and after a couple of weeks the paint had white sports that wet in one area and I to Frikie about the issue and he came up with stories and I told him to sort it out,he eventually sent his people to fix their mess.they did the job and a cooler of weeks later the gloss was going mat😮💨,got hold of Frilkie this is the owner by the way he got annoyed with for voicing out my issue,he sent them again And guess what this time their black paint had a brown undertone that I only picked up a couple of weeks later…got hold of this guy again and showed him a video of the two different colors at this point he didn’t want to hear anything from me….they came to fix the matter again now my bumper is left with patches of white cast and he said it’s just wax it’ll come off..this thing won’t come off now I am taking legal action against him…..what ever you do don’t go to magic touch-ups their work ethos is not the one.
1 reviews | Active since Jan 2020
I was a pain asking so many questions making sure they will be able to fix the DEEP scratches on my car. And especially getting the pearl white colour blend correct. They assured me they will be able to repair the damage. Well done on a GREAT job Frikkie and technician! I am so happy with the work and great service.
1 reviews | Active since Jan 2020
I was a pain asking so many questions making sure they will be able to fix the DEEP scratches on my car. And especially getting the pearl white colour blend correct. They assured me they will be able to repair the damage. Well done on a GREAT job Frikkie and technician! I am so happy with the work and great service.
1 reviews | Active since Jan 2020
One of their 'technicians' came to my place to take two dents out of my vehicle, he stripped the paintwork of my vehicle while trying to pull the dent out. The owner told me that their is always a risk in removing a dent, especially if it sits in an awkward place, where the paint on a vehicle might strip. He told me he is not going to charge me for the dent removal, but must pay for the respraying of that stripped paint , which their 'technician' caused. Furthermore the dent was not even removed, but I had to sit with a vehicle that was damaged by them. The owner told me that if I don't want to pay for the spray work, then he will leave it at that and tell his emplyees to leave my place without fixing the damage that they caused in the first place. I believe it was ********* of the owner ( Frikkie) to expect me to pay for the damage on my vehicle that they caused. I had no choice but to let them stay and continue with the spray work at my financial expense, because the owner threatened to leave the job if I don't agree to pay for the spraywork. I'll let you decide if this was ethical and fair.
1 reviews | Active since Jan 2020
One of their 'technicians' came to my place to take two dents out of my vehicle, he stripped the paintwork of my vehicle while trying to pull the dent out. The owner told me that their is always a risk in removing a dent, especially if it sits in an awkward place, where the paint on a vehicle might strip. He told me he is not going to charge me for the dent removal, but must pay for the respraying of that stripped paint , which their 'technician' caused. Furthermore the dent was not even removed, but I had to sit with a vehicle that was damaged by them. The owner told me that if I don't want to pay for the spray work, then he will leave it at that and tell his emplyees to leave my place without fixing the damage that they caused in the first place. I believe it was ********* of the owner ( Frikkie) to expect me to pay for the damage on my vehicle that they caused. I had no choice but to let them stay and continue with the spray work at my financial expense, because the owner threatened to leave the job if I don't agree to pay for the spraywork. I'll let you decide if this was ethical and fair.
1 reviews | Active since Jan 2020
Magic Touch up are amazing. From getting a quote which is absolutely free, to getting the work done. The admin lady, Andrea is absolutely amazing. So polite and professional. The owner, Frikkie is so sincere and so professional. Their prices are very reasonable and their specialists are meticulous, professional, polite and humble. If you want your car looking like new again, don't hesitate to contact Magic Touch-up. You will not regret it!
1 reviews | Active since Jan 2020
Magic Touch up are amazing. From getting a quote which is absolutely free, to getting the work done. The admin lady, Andrea is absolutely amazing. So polite and professional. The owner, Frikkie is so sincere and so professional. Their prices are very reasonable and their specialists are meticulous, professional, polite and humble. If you want your car looking like new again, don't hesitate to contact Magic Touch-up. You will not regret it!
1 reviews | Active since Jan 2020
This dent repair company is a total *******. The owner is a *****. Instead of taking the dents out, they cause more damage by damaging the paintwork on your car, then they expect you to pay to repair the damage on the paintwork that they have caused. Don't have your car repaired by this company, you will regret it.
1 reviews | Active since Jan 2020
This dent repair company is a total *******. The owner is a *****. Instead of taking the dents out, they cause more damage by damaging the paintwork on your car, then they expect you to pay to repair the damage on the paintwork that they have caused. Don't have your car repaired by this company, you will regret it.
1 reviews | Active since Jan 2020
I have used Magic Touch Up several times over the years and their service and workmanship is excellent. The online process is easy to follow, and they are quick and reliable with confirmation of your booking. Their technicians are very good and the convenience of being able to arrange them to come to your premises a real time saver. Highly recommended!
1 reviews | Active since Jan 2020
I have used Magic Touch Up several times over the years and their service and workmanship is excellent. The online process is easy to follow, and they are quick and reliable with confirmation of your booking. Their technicians are very good and the convenience of being able to arrange them to come to your premises a real time saver. Highly recommended!
1 reviews | Active since Jan 2020
Absolutely great service from start to finish. Booking their service was effortless. Communications were easy. Technicians was friendly and helpful. The quality of work was perfect. It looks like a new car. I can recommend them to anyone.
1 reviews | Active since Jan 2020
Absolutely great service from start to finish. Booking their service was effortless. Communications were easy. Technicians was friendly and helpful. The quality of work was perfect. It looks like a new car. I can recommend them to anyone.
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