Terrible Customer Care

On Friday the 27th of February 2015, I checked in at this lodge (Maguga Lodge) and their incomptenet guard cost me a flat tyre in th premises. The matter was reported and was promised that they'll come to see me at 14h00 on Saturday. Despite me going to the reception to ask for progress, no one came to hear what happned although I explained to the manager already. Only the security guard report was considered and I made follow ups even after check out and basically they don't care anymore, I had to drive on a spare from Swaziland to Verreniging as a result.<br> <br> The way my complaint was handled was so pathetic and wouldn't recommend anyone to believe these guys anymore. Avoid them if you can, one they have your money, they don't care.