Worse hospital ever nurse are very rude

On the 9 of March 2026 my uncle was rushed to the hospital that night he was left in a wheelchair till the next day which is the 10 of March 2026 he was given a drip and a urine bag my uncle has kidney failure and was in so much pain. They couldn't even give him a bed to lay down my poor aunt had to wait outside the hospital was told she is not allowed inside. The nurse was so rude to her told her my uncle needs to wait his turned even though he is over 70 years old he only got a bed at mopd at 4pm .what is the government doing about this such bad service for sick and old patients .nurse and doctors don't care about the sick people that comes in have to wait 10hours just to get seen at .people complain but nothing seems to change the boards of the hospital does nothing about this unbelievable really makes me sick