M
Mainsu
Claimed Business
M
Mainsu
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
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Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAZ
Andre Z
1 reviews | Active since Jan 2020
21 May 2019, 10:13
Service
The worst service I have ever experienced. I took my portable generator in for a minor repair. 1. Paid a R549 deposit. Gave me a receipt and job card with no number or ref. 2. When I called a week later they said they are so pleased I called because they had no idea who the owner was of the generator. 3. After one month a finally got a quotation. And they did not take off the deposit I paid. So I visited to show them my receipt. 3. We are now at 2 months. And after 2 emails They called me this morning to say i can collect next week. Let's see. I could be in for a suprise. This is beyond bad service...I actually cannot describe with out swearing or being rude. So definitely no recommendations for them. Zero stars in my books!
Helpful (0)
|Replies (0)AZ
Andre Z
1 reviews | Active since Jan 2020
21 May 2019, 10:13
Service
The worst service I have ever experienced. I took my portable generator in for a minor repair. 1. Paid a R549 deposit. Gave me a receipt and job card with no number or ref. 2. When I called a week later they said they are so pleased I called because they had no idea who the owner was of the generator. 3. After one month a finally got a quotation. And they did not take off the deposit I paid. So I visited to show them my receipt. 3. We are now at 2 months. And after 2 emails They called me this morning to say i can collect next week. Let's see. I could be in for a suprise. This is beyond bad service...I actually cannot describe with out swearing or being rude. So definitely no recommendations for them. Zero stars in my books!
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Replies (0)JW
Jacques W
1 reviews | Active since Jan 2020
22 Aug 2018, 11:44
Mainsu Generators and Electrical
In January 2018 Mainsu was contacted to service a home diesel generator. The first invoice was made out on the 10th of January and subsequently 'more' repairs was needed. A second invoice was raised on the 1st of February. Trying to get my generator back in April it was noted that 'further' repairs needs to be done and a third invoice was raised on the 19th of April. I finally got my machine back at the end of June only to have it work for 3 hours. When I sent it back it was yet again another fault which was not covered. Every invoice raised was in excess of R3000 which means a total of more than R9000 was spent to get the machine back in working order. The last quote for the 'further' repair was again in excess of R3000. I would be very weary of using Mainsu for any of your generator or electrical needs.
Helpful (0)
|Replies (0)JW
Jacques W
1 reviews | Active since Jan 2020
22 Aug 2018, 11:44
Mainsu Generators and Electrical
In January 2018 Mainsu was contacted to service a home diesel generator. The first invoice was made out on the 10th of January and subsequently 'more' repairs was needed. A second invoice was raised on the 1st of February. Trying to get my generator back in April it was noted that 'further' repairs needs to be done and a third invoice was raised on the 19th of April. I finally got my machine back at the end of June only to have it work for 3 hours. When I sent it back it was yet again another fault which was not covered. Every invoice raised was in excess of R3000 which means a total of more than R9000 was spent to get the machine back in working order. The last quote for the 'further' repair was again in excess of R3000. I would be very weary of using Mainsu for any of your generator or electrical needs.
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