MP
Makita power tools
Unclaimed Business
MP
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJH
JOHN H
1 reviews | Active since Jan 2020
20 Jul 2020, 08:20
Exceptional Service Levels
Just like to thank Makita Tools ( Rutherfords) Parow for an exceptional service and in particular Charn Du Plessis. It great to see that there is some Companies that pride themselves of offering an Excellent service. Please keep up the brilliant service levels, you are an asset to the brand Makita.
Helpful (0)
|Replies (0)JH
JOHN H
1 reviews | Active since Jan 2020
20 Jul 2020, 08:20
Exceptional Service Levels
Just like to thank Makita Tools ( Rutherfords) Parow for an exceptional service and in particular Charn Du Plessis. It great to see that there is some Companies that pride themselves of offering an Excellent service. Please keep up the brilliant service levels, you are an asset to the brand Makita.
0
Replies (0)CD
Charne D
1 reviews | Active since Jan 2020
6 Jan 2020, 08:28
Makita bad quality
I have a problem with Makita regarding a Makita impact drill kit that I have bought from Builders in Bloemfontein. First of all, Hein from Builders in Bloemfontein have go out of his way to assist me and must say his service is excellent. I have purchased the Makita inpact drill kit from Builders in Bloemfontein on the 19 August 2018. Desember 2018 the motor already burnt out, why I do not know because I did not use it very often, but to me for that quality drillnit was a mystery. So I think there must have been already fault on the drill. I took in the drill to Builders in Bloemfontein in December 2018 and it were only fixed in January 2019 which I understand because of the Feast of Season. In October 2019 the motor burnt out again and I took it in for repairs again. I was very unhappy because when I wanted to fetch my drill they said I must pay R720.00 for repairs. Builders in Bloemfontein manager Hein, after I have told him I am very unhappy because to pay R720 and maybe after few months the motor will burn out again. He contacted Makita to ask if there is not a warranty on the repair because the purchase warranty have expired? Now my concern is that the Makita impact drill were a problem from the start. How can a good product such as Makita give problems like this and I only use it time tot time for house repairs and not for industrial use. I think that the drill have a manufacture problem and that they should have picked it up when the motor burnt out so soon when a bought it. I have bought a battery drill from Ardenndorf for much cheaper and with no problems at all. Could you help me with this please. I am very unhappy with Makita's experience product that does not last. Corrie van Dalen 082 968 1113
Helpful (0)
|Replies (0)CD
Charne D
1 reviews | Active since Jan 2020
6 Jan 2020, 08:28
Makita bad quality
I have a problem with Makita regarding a Makita impact drill kit that I have bought from Builders in Bloemfontein. First of all, Hein from Builders in Bloemfontein have go out of his way to assist me and must say his service is excellent. I have purchased the Makita inpact drill kit from Builders in Bloemfontein on the 19 August 2018. Desember 2018 the motor already burnt out, why I do not know because I did not use it very often, but to me for that quality drillnit was a mystery. So I think there must have been already fault on the drill. I took in the drill to Builders in Bloemfontein in December 2018 and it were only fixed in January 2019 which I understand because of the Feast of Season. In October 2019 the motor burnt out again and I took it in for repairs again. I was very unhappy because when I wanted to fetch my drill they said I must pay R720.00 for repairs. Builders in Bloemfontein manager Hein, after I have told him I am very unhappy because to pay R720 and maybe after few months the motor will burn out again. He contacted Makita to ask if there is not a warranty on the repair because the purchase warranty have expired? Now my concern is that the Makita impact drill were a problem from the start. How can a good product such as Makita give problems like this and I only use it time tot time for house repairs and not for industrial use. I think that the drill have a manufacture problem and that they should have picked it up when the motor burnt out so soon when a bought it. I have bought a battery drill from Ardenndorf for much cheaper and with no problems at all. Could you help me with this please. I am very unhappy with Makita's experience product that does not last. Corrie van Dalen 082 968 1113
0
Replies (0)FS
Francois S
1 reviews | Active since Jan 2020
13 Dec 2019, 09:50
Makita Orbital sander
I bought a Makita BO6030 Random orbital sander on 21 Augustus 2019 from Miketon tools. I am a “one man DIY workshop” manufacture Meranti work tops at the time. The Hook and loop pad come loose in the 3 month of using the machine. It seems if the rubber pad was only fasten with a few globs of glue. I took the machine to the seller, Miketon tools (Job card 66724) on 1 November. They inform me since this is a warrentee claim, the will send it to Makita/Rutherfords. Makita/Rutherfords send me a quotation (7/11/2019) for R2672.69. Stating that the following must be change: Brush set CB419, Ball bearings608LLB, Rubber guard, Ball bearings 6002LLB, Fan 92 , Ball bearing 6902LLB and rubber pad. In the same quotation, they give a price for a new machine, R3700 + Vat. I reject the quotation, state that I want the machine back. Since then I have problems getting the machine back. Every time I went back to the shop, they inform me Makita did not send the machine back.
Helpful (0)
|Replies (0)FS
Francois S
1 reviews | Active since Jan 2020
13 Dec 2019, 09:50
Makita Orbital sander
I bought a Makita BO6030 Random orbital sander on 21 Augustus 2019 from Miketon tools. I am a “one man DIY workshop” manufacture Meranti work tops at the time. The Hook and loop pad come loose in the 3 month of using the machine. It seems if the rubber pad was only fasten with a few globs of glue. I took the machine to the seller, Miketon tools (Job card 66724) on 1 November. They inform me since this is a warrentee claim, the will send it to Makita/Rutherfords. Makita/Rutherfords send me a quotation (7/11/2019) for R2672.69. Stating that the following must be change: Brush set CB419, Ball bearings608LLB, Rubber guard, Ball bearings 6002LLB, Fan 92 , Ball bearing 6902LLB and rubber pad. In the same quotation, they give a price for a new machine, R3700 + Vat. I reject the quotation, state that I want the machine back. Since then I have problems getting the machine back. Every time I went back to the shop, they inform me Makita did not send the machine back.
0
Replies (0)