MU
Makro UK
Unclaimed Business
MU
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Makro UK
Makro UK has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Makro UK across 15 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGO
Gerrit O
1 reviews | Active since Jan 2020
10 Jan 2026, 08:21
Complain about Makro bicycle
I brought a Jiufeng 24inch bicycle on the 27/12/2025 at Makro online with delivery and they state that it will be delivered on the 3/01/2026. So on Monday the 5/01/2026 i start to ask some questions on where is the bicycle that was supposed to be delivered on the 3rd they said that i should give the courier 2 working days but on my side it shows its out for delivery on the 3rd needles to say it finally arrived on the 8/01/2026 after numerous calls between my self and the courier company wich was Value Express and Fastway couriers i open the plastic in wich the bicycle came and noticed that the front forks are pushed out of the plastic standing on the floor. So i need to put the bicycle together wich i do prefer and noticed that there are more scratch marks on the frame and handle bar then i took photos of all the marks on the bicycle and send it to Makro which was just a waste of my time now i drive the bicycle to work and found out that my rear axle is bent on the inside of the hub the brake disk front and back are bent but i had to pay R2899.00 for this and Makro dont give a dame about what customers say.
Helpful (0)
|Replies (0)GO
Gerrit O
1 reviews | Active since Jan 2020
10 Jan 2026, 08:21
Complain about Makro bicycle
I brought a Jiufeng 24inch bicycle on the 27/12/2025 at Makro online with delivery and they state that it will be delivered on the 3/01/2026. So on Monday the 5/01/2026 i start to ask some questions on where is the bicycle that was supposed to be delivered on the 3rd they said that i should give the courier 2 working days but on my side it shows its out for delivery on the 3rd needles to say it finally arrived on the 8/01/2026 after numerous calls between my self and the courier company wich was Value Express and Fastway couriers i open the plastic in wich the bicycle came and noticed that the front forks are pushed out of the plastic standing on the floor. So i need to put the bicycle together wich i do prefer and noticed that there are more scratch marks on the frame and handle bar then i took photos of all the marks on the bicycle and send it to Makro which was just a waste of my time now i drive the bicycle to work and found out that my rear axle is bent on the inside of the hub the brake disk front and back are bent but i had to pay R2899.00 for this and Makro dont give a dame about what customers say.
0
Replies (0)MM
Mphaweni M
1 reviews | Active since Jan 2020
6 May 2025, 05:26
Online purchases with no order updates.
Ice order on makro on the 2nd of May 2025 until today there is no update on my order and I'm supposed to receive my order tomorrow on the 7th May 2025 .I don't expect any delay I trusted you with my money, so please deliver
Helpful (0)
|Replies (0)MM
Mphaweni M
1 reviews | Active since Jan 2020
6 May 2025, 05:26
Online purchases with no order updates.
Ice order on makro on the 2nd of May 2025 until today there is no update on my order and I'm supposed to receive my order tomorrow on the 7th May 2025 .I don't expect any delay I trusted you with my money, so please deliver
0
Replies (0)b
boity
1 reviews | Active since Jan 2020
10 Mar 2025, 15:18
Mxm
not even a dot of a star do hey deserve it day 4 and my fridge not delivered when you call their *********** customer care line its a mary go round as everyone says whatever except the honest truth everyday im told no courier will deliver before the end of the day 😂😂😂I shudve just moved somewhere else after the hurdle i had with my first purchase last mint but i steady chose to go back and buy another one with them.....imagine 2months in this heat with a child who has a heart problem and i don't have a fridge coz i gave mine away in Jan she i did my first purchase
Helpful (0)
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boity
1 reviews | Active since Jan 2020
10 Mar 2025, 15:18
Mxm
not even a dot of a star do hey deserve it day 4 and my fridge not delivered when you call their *********** customer care line its a mary go round as everyone says whatever except the honest truth everyday im told no courier will deliver before the end of the day 😂😂😂I shudve just moved somewhere else after the hurdle i had with my first purchase last mint but i steady chose to go back and buy another one with them.....imagine 2months in this heat with a child who has a heart problem and i don't have a fridge coz i gave mine away in Jan she i did my first purchase
0
Replies (0)LN
Leevan N
1 reviews | Active since Jan 2020
28 Feb 2025, 16:49
Makro online stor **** service
I purchased a laptop online on 2/3/25,was delivered on the 6/02/2025. I logged a call to return on the 08/02/2025 to return the laptop. I have spoken to 5 i different agents from the online call centre. No one has called to make arrangemts to collect the laptop almost a month later. I went to Makro store and they said they cannot assist even though the laptop is a store item. This is reel **** service from Makro and its staff who are not willing to assist.
Helpful (0)
|Replies (0)LN
Leevan N
1 reviews | Active since Jan 2020
28 Feb 2025, 16:49
Makro online stor **** service
I purchased a laptop online on 2/3/25,was delivered on the 6/02/2025. I logged a call to return on the 08/02/2025 to return the laptop. I have spoken to 5 i different agents from the online call centre. No one has called to make arrangemts to collect the laptop almost a month later. I went to Makro store and they said they cannot assist even though the laptop is a store item. This is reel **** service from Makro and its staff who are not willing to assist.
0
Replies (0)LK
Lukas K
1 reviews | Active since Jan 2020
22 Jan 2025, 06:27
Excellent service
Thank you Makro online Delivery date as advertised was 29/01/2025. And today 22/01/2025 my Queen size Headboard was delivered. Amazing fast service and Delivery. Thank you to The Courie Guy service. Excellent. My headboard is amazing , the color s what I ordered and in great condition and it was excellently packed by the supplier. Highly recommended. Well done Makro and The Courier Guy
Helpful (0)
|Replies (0)LK
Lukas K
1 reviews | Active since Jan 2020
22 Jan 2025, 06:27
Excellent service
Thank you Makro online Delivery date as advertised was 29/01/2025. And today 22/01/2025 my Queen size Headboard was delivered. Amazing fast service and Delivery. Thank you to The Courie Guy service. Excellent. My headboard is amazing , the color s what I ordered and in great condition and it was excellently packed by the supplier. Highly recommended. Well done Makro and The Courier Guy
0
Replies (0)FS
Future S
1 reviews | Active since Jan 2020
19 Jul 2024, 20:10
Best Service I get
Yesterday I was at Makro Germiston Paint department .The lady who help me there she was very helpful and she help me with a smile and the knowledge of the product she is a super star. She was very helpful when am done in paint section she also help me Big to Ms Zandile Ntuli she give me the reason to come back a Makro. EK HOOP MAKRO EN PLASCON TROTS OP HAAR
Helpful (0)
|Replies (0)FS
Future S
1 reviews | Active since Jan 2020
19 Jul 2024, 20:10
Best Service I get
Yesterday I was at Makro Germiston Paint department .The lady who help me there she was very helpful and she help me with a smile and the knowledge of the product she is a super star. She was very helpful when am done in paint section she also help me Big to Ms Zandile Ntuli she give me the reason to come back a Makro. EK HOOP MAKRO EN PLASCON TROTS OP HAAR
0
Replies (0)SS
Sanele S
1 reviews | Active since Jan 2020
1 May 2024, 10:54
DELAYING REFUND
I have been receiving emails from Makro since i wrote here, they even sent me an email with a document that says my refund was processed successfully. I have not reviewed the money it's past 3 weeks. I am very disappointed in makro. This is very sad because i need a new laptop with my assessments due at school and everything nothing is helping. Makro is just not helping too
Helpful (0)
|Replies (0)SS
Sanele S
1 reviews | Active since Jan 2020
1 May 2024, 10:54
DELAYING REFUND
I have been receiving emails from Makro since i wrote here, they even sent me an email with a document that says my refund was processed successfully. I have not reviewed the money it's past 3 weeks. I am very disappointed in makro. This is very sad because i need a new laptop with my assessments due at school and everything nothing is helping. Makro is just not helping too
0
Replies (0)