Mall @ Carnival
Unclaimed Business
|1.7|9 Reviews (last 12 months)|This business does not respond to reviews
Mall @ Carnival
Unclaimed Business
|1.7
9 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1.7|9 Reviews
Jul '25 - Jun '26
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceWN
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Leope P
1 reviews | Active since Jan 2020
18 Feb 2026, 14:04
Mall@Carnival Foschini bad customer service
I bought 2 bags online at Foschini on promo, but then decided to return for exchange because they were the same, I asked a cashier lady there if it was possible to return then she said yes, she went through with the process but told me at the end that it's not possible they have to refund me. I asked her how was it possible she gave me so many reasons ending up calling the supervisor, same with her she even gave me attitude. Why didn't they explain before we went through the process of exchanging only to refund me? Their customer service is so bad and I loved the bag and asked if I can stay with that one still they said I have to get refunded or buy with normal price. Foschini at carnival mall is bad with customer service.
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Leope P
1 reviews | Active since Jan 2020
18 Feb 2026, 14:04
Mall@Carnival Foschini bad customer service
I bought 2 bags online at Foschini on promo, but then decided to return for exchange because they were the same, I asked a cashier lady there if it was possible to return then she said yes, she went through with the process but told me at the end that it's not possible they have to refund me. I asked her how was it possible she gave me so many reasons ending up calling the supervisor, same with her she even gave me attitude. Why didn't they explain before we went through the process of exchanging only to refund me? Their customer service is so bad and I loved the bag and asked if I can stay with that one still they said I have to get refunded or buy with normal price. Foschini at carnival mall is bad with customer service.
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Charmain O
1 reviews | Active since Jan 2020
25 Oct 2025, 12:34
Unpleasant shopping at Mall @Carnival.
Only two lifts were working, one escalator was out of order. End of month shopping with my mom of 81y were hectic. There was just one tap in the ladies bath room with water. No paper towels and the hand dryer does not work. It iis not a pleasure to shop at Mall @Carnival.
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Charmain O
1 reviews | Active since Jan 2020
25 Oct 2025, 12:34
Unpleasant shopping at Mall @Carnival.
Only two lifts were working, one escalator was out of order. End of month shopping with my mom of 81y were hectic. There was just one tap in the ladies bath room with water. No paper towels and the hand dryer does not work. It iis not a pleasure to shop at Mall @Carnival.
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Lee-ann Erasmus
1 reviews | Active since Jan 2020
25 Sept 2025, 11:58
Standbank service to old people
Im very upset with the service my parents receive from Standard bank Mall@Carnival. They are 78 years old. Last week they went to Standard bank to renew their bank card. The gentleman that help them on Tuesday 16th September 2025 told them to come back today 25 September 2025 to come and collect the new card. When they arrive a rude white lady tell them just to go and sit and wait to be help and from the on set she told them they will sit and wait for an hour and half in queue. After an hour and half they was called after was only two people in the queue. This is just bad, if i dont hear something i will go to social media
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Lee-ann Erasmus
1 reviews | Active since Jan 2020
25 Sept 2025, 11:58
Standbank service to old people
Im very upset with the service my parents receive from Standard bank Mall@Carnival. They are 78 years old. Last week they went to Standard bank to renew their bank card. The gentleman that help them on Tuesday 16th September 2025 told them to come back today 25 September 2025 to come and collect the new card. When they arrive a rude white lady tell them just to go and sit and wait to be help and from the on set she told them they will sit and wait for an hour and half in queue. After an hour and half they was called after was only two people in the queue. This is just bad, if i dont hear something i will go to social media
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