MS
Mall@Reds Shopping Mall
Unclaimed Business
MS
Mall@Reds Shopping Mall
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKVdW
Karesa Van der Walt
1 reviews | Active since Jan 2020
28 Feb 2025, 12:02
Ordered a transfer for a pair of shoes from Menlyn main to Mall@reds on the 3rd of Feb
Ordered a transfer for a pair of shoes from Menlyn main to Mall@reds on the 3rd of Feb. Its 28 Feb today, still no shoes.😕 No assistance or propper information, just another rude person behind the counter dropping the phone in your ear.😕 3 Shine orders arrived from China in 2 weeks, but Miladys cannot manage to do it in 4 weeks 20km away from each otter.
Helpful (0)
|Replies (0)KVdW
Karesa Van der Walt
1 reviews | Active since Jan 2020
28 Feb 2025, 12:02
Ordered a transfer for a pair of shoes from Menlyn main to Mall@reds on the 3rd of Feb
Ordered a transfer for a pair of shoes from Menlyn main to Mall@reds on the 3rd of Feb. Its 28 Feb today, still no shoes.😕 No assistance or propper information, just another rude person behind the counter dropping the phone in your ear.😕 3 Shine orders arrived from China in 2 weeks, but Miladys cannot manage to do it in 4 weeks 20km away from each otter.
0
Replies (0)CK
Chants K
1 reviews | Active since Jan 2020
14 Feb 2025, 11:24
Centre Management has no common sense
Super d i s g u s t e d at the nonchalant attitude of Mall at Reds Center Management. Went to all the ladies restrooms and not O N E had hand soap. Upon bringing it to their attention, the lady said they were waiting for stock to arrive later today and when asked why they hadn't purchased atleast a bottle for every restroom in the meantime, told they hadn't thought of that 😒 Clearly common sense ain't common! Is this shopping center waiting for an outbreak? Most restaurants in the center do not have their own restrooms but rely on that of the center so which means neither the patrons nor the staff can wash their hands?! Worse, how are the kitchen staff maintaining hygiene if they make use of these restrooms? I wouldn't be surprised if people consuming food in the center get food poisoning 🙄
Helpful (0)
|Replies (0)CK
Chants K
1 reviews | Active since Jan 2020
14 Feb 2025, 11:24
Centre Management has no common sense
Super d i s g u s t e d at the nonchalant attitude of Mall at Reds Center Management. Went to all the ladies restrooms and not O N E had hand soap. Upon bringing it to their attention, the lady said they were waiting for stock to arrive later today and when asked why they hadn't purchased atleast a bottle for every restroom in the meantime, told they hadn't thought of that 😒 Clearly common sense ain't common! Is this shopping center waiting for an outbreak? Most restaurants in the center do not have their own restrooms but rely on that of the center so which means neither the patrons nor the staff can wash their hands?! Worse, how are the kitchen staff maintaining hygiene if they make use of these restrooms? I wouldn't be surprised if people consuming food in the center get food poisoning 🙄
0
Replies (0)AM
Ameen M
1 reviews | Active since Jan 2020
6 Feb 2025, 11:38
Bad bad Service
I went to the bank on Friday .no let's start there is one lady at the front one that work around and 2 counters to assist you. They did something on my cell told me to wait 72 hours. On Tuesday I open my bank app and nothing did work I couldn't send money or use my cards. Today I came back to the bank and I was told to wait again only 3 people to assist you. Now I was told by Gomotsang that my account was blocked due to fica I never received a email or call or anything from Standard bank. Better I close my account and only use Absa bsnk
Helpful (0)
|Replies (0)AM
Ameen M
1 reviews | Active since Jan 2020
6 Feb 2025, 11:38
Bad bad Service
I went to the bank on Friday .no let's start there is one lady at the front one that work around and 2 counters to assist you. They did something on my cell told me to wait 72 hours. On Tuesday I open my bank app and nothing did work I couldn't send money or use my cards. Today I came back to the bank and I was told to wait again only 3 people to assist you. Now I was told by Gomotsang that my account was blocked due to fica I never received a email or call or anything from Standard bank. Better I close my account and only use Absa bsnk
0
Replies (0)VW
Victor W
1 reviews | Active since Jan 2020
14 Dec 2024, 12:42
Mall@reds
If i could i would rate it -1. There is a Christmas light at edgards that is Flickring and my mom had a small seizure because of the light. We phoned the mall call center and the guy answering the phone did not sound like he even knew what he is doing and why he is supposed to answer the phone
Helpful (0)
|Replies (0)VW
Victor W
1 reviews | Active since Jan 2020
14 Dec 2024, 12:42
Mall@reds
If i could i would rate it -1. There is a Christmas light at edgards that is Flickring and my mom had a small seizure because of the light. We phoned the mall call center and the guy answering the phone did not sound like he even knew what he is doing and why he is supposed to answer the phone
0
Replies (0)MT
TK
Tertius K
1 reviews | Active since Jan 2020
4 May 2024, 11:56
MTN Mall@Reds Disgraceful
*MTN at Mall@Reds WHAT A DISGRACE!!!* I can understand why the franchisee if this branch is never there. I would also be ashamed to be associated with the incompetence, rudeness and total disregard for clients in that premises. I have just spent 3 hours in the shop, saw salespeople 3 times, because they are unable to do basic tranasactions dye to systems and pure incompetence. Including a 15 minute discussion beyween two about why one won't help the other, unless she gets the commission. I saw them being rude to other clients, lying to some, only to sell the most expensive product they can.
Helpful (0)
|Replies (0)TK
Tertius K
1 reviews | Active since Jan 2020
4 May 2024, 11:56
MTN Mall@Reds Disgraceful
*MTN at Mall@Reds WHAT A DISGRACE!!!* I can understand why the franchisee if this branch is never there. I would also be ashamed to be associated with the incompetence, rudeness and total disregard for clients in that premises. I have just spent 3 hours in the shop, saw salespeople 3 times, because they are unable to do basic tranasactions dye to systems and pure incompetence. Including a 15 minute discussion beyween two about why one won't help the other, unless she gets the commission. I saw them being rude to other clients, lying to some, only to sell the most expensive product they can.
0
Replies (0)ES
Enhle S
1 reviews | Active since Jan 2020
15 Feb 2024, 17:52
Unbelievable levels of professionalism from staff and management
I would like to share my experience at this store that took place on Tuesday, 13th at 16h30. There was a sale and I shopped for clothes up to the value of R1300. We stood on the long line waiting to be served and there were only two tills that were operating. It's pick hour and they have a sale. I eventually made it to the front of the cashier. The cashier rang the items and about two kids boots between age 3 & 4 didn't have the price. The cashier tried to use the behind computer and told me it's not working. She is going somewhere else to get the price which is understandable. She then took too long and it was 17h00. I needed to pick up my toddlers at school and mind you I am pregnant standing in that long line. I asked the lady that was there how long does this take. She said she will go find out which also took long. I then inform the one cashier by the name of Dikeledi that was left that I need to go and pick up my kids unfortunately I can't wait any longer. Please take my details and inform me of the price of what I was buying. I will come back tomorrow. She took my details and no one called me. On Wednesday, 14th, went back to the store and spoke to management and they took my number unfortunately the number was short, so he couldn't call me back. On the 16th Feb, I went back and they informed me that they don't keep the sale items aside, they threw away my number without calling. I was standing there listening to the cashier and management addressing the matter in Tshwana or Pedi. I could just make out in between what they were saying in between the English words that were thrown in between which I found it to be unprofessional. Management didn't bother to even apologize the fact that they threw away my number without informing me of the policy. The boots were not on the sale. So, why didn't they keep them aside? I asked the question? I asked if it is also the policy to have items of the floor without prices. Surely, I believe i have a right to know the price before i purchase it. Is the Woolworths service charter or promise that we will not have prices on the items. You may purchase them, but we don't know the price?. They agreed they they will look for items and let me know. Unfortunately, I had to go pick up my kids and attend classes which finished at 19h00 in Midrand. So, they called me back to come back. I informed them that unfortunately I have classes. The management threw a policy to me which they had an obligation to inform me off before they took my number. I asked the questions so, I had all the intention to buy. The items were short of the service they you should be informing me.So, I don't have a recourse because of your policy. Your staff admitted to taking my number, so that i can be updated on the status and I can make an informed decision. She further admitted that she threw away the number on the dustbin and didn't deliver the promise if calling and at least inform that they don't keep the items aside. The store close at 19h00. I left at 17h00. I had to go back using my time and petrol and only to be addressed unprofessionally in a vernacular language that I don't understand. The management left a voice massage about the policy. No apology on level of unprofessionalism and the fact that they made a promise that they couldn't deliver on. What kind the Service Charter is that.
Helpful (0)
|Replies (0)ES
Enhle S
1 reviews | Active since Jan 2020
15 Feb 2024, 17:52
Unbelievable levels of professionalism from staff and management
I would like to share my experience at this store that took place on Tuesday, 13th at 16h30. There was a sale and I shopped for clothes up to the value of R1300. We stood on the long line waiting to be served and there were only two tills that were operating. It's pick hour and they have a sale. I eventually made it to the front of the cashier. The cashier rang the items and about two kids boots between age 3 & 4 didn't have the price. The cashier tried to use the behind computer and told me it's not working. She is going somewhere else to get the price which is understandable. She then took too long and it was 17h00. I needed to pick up my toddlers at school and mind you I am pregnant standing in that long line. I asked the lady that was there how long does this take. She said she will go find out which also took long. I then inform the one cashier by the name of Dikeledi that was left that I need to go and pick up my kids unfortunately I can't wait any longer. Please take my details and inform me of the price of what I was buying. I will come back tomorrow. She took my details and no one called me. On Wednesday, 14th, went back to the store and spoke to management and they took my number unfortunately the number was short, so he couldn't call me back. On the 16th Feb, I went back and they informed me that they don't keep the sale items aside, they threw away my number without calling. I was standing there listening to the cashier and management addressing the matter in Tshwana or Pedi. I could just make out in between what they were saying in between the English words that were thrown in between which I found it to be unprofessional. Management didn't bother to even apologize the fact that they threw away my number without informing me of the policy. The boots were not on the sale. So, why didn't they keep them aside? I asked the question? I asked if it is also the policy to have items of the floor without prices. Surely, I believe i have a right to know the price before i purchase it. Is the Woolworths service charter or promise that we will not have prices on the items. You may purchase them, but we don't know the price?. They agreed they they will look for items and let me know. Unfortunately, I had to go pick up my kids and attend classes which finished at 19h00 in Midrand. So, they called me back to come back. I informed them that unfortunately I have classes. The management threw a policy to me which they had an obligation to inform me off before they took my number. I asked the questions so, I had all the intention to buy. The items were short of the service they you should be informing me.So, I don't have a recourse because of your policy. Your staff admitted to taking my number, so that i can be updated on the status and I can make an informed decision. She further admitted that she threw away the number on the dustbin and didn't deliver the promise if calling and at least inform that they don't keep the items aside. The store close at 19h00. I left at 17h00. I had to go back using my time and petrol and only to be addressed unprofessionally in a vernacular language that I don't understand. The management left a voice massage about the policy. No apology on level of unprofessionalism and the fact that they made a promise that they couldn't deliver on. What kind the Service Charter is that.
0
Replies (0)cD
caroline D
1 reviews | Active since Jan 2020
12 Feb 2024, 12:22
Bad service
Horrible staff. I went there on Friday the 9th looking to open an account I was sent away .coming back today I’m told something else that could have been told to me on Friday I would not have came back to the branch today again to deal with excuses and bad attitude from staff . Why are these people there if they don’t know what they are doing. To give company information does not make any one again weight . Do right by people you don’t put petrol in my car sies
Helpful (0)
|Replies (0)cD
caroline D
1 reviews | Active since Jan 2020
12 Feb 2024, 12:22
Bad service
Horrible staff. I went there on Friday the 9th looking to open an account I was sent away .coming back today I’m told something else that could have been told to me on Friday I would not have came back to the branch today again to deal with excuses and bad attitude from staff . Why are these people there if they don’t know what they are doing. To give company information does not make any one again weight . Do right by people you don’t put petrol in my car sies
0
Replies (0)