TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Mama's Pies has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Mama's Pies across 87 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I bought Mama's pie at Shoprite on the 5th of July 2025 I still have the receipt. It says on the packaging it's 6 pies instead I got 5 pies. How should we trust what you write on the package when we pay for something that is not it.
1 reviews | Active since Jan 2020
I bought Mama's pie at Shoprite on the 5th of July 2025 I still have the receipt. It says on the packaging it's 6 pies instead I got 5 pies. How should we trust what you write on the package when we pay for something that is not it.
1 reviews | Active since Jan 2020
mamas now pack their frozen pies "dough to dough" in their 6 pack frozen pies. Now when you try to seperate the pies, they are frozen stuck to each other. You get to damage 2 pies because the dough on both pies are damaged. The frozen chicken pies at checkers sandhurst were soaked in water from the outer cardboard sleeve. I notice 'mamas pies" do not reply to complaints reviewed on Hello Peter, so I surmise they dont care. Best solution/ dont buy the product at all.
1 reviews | Active since Jan 2020
mamas now pack their frozen pies "dough to dough" in their 6 pack frozen pies. Now when you try to seperate the pies, they are frozen stuck to each other. You get to damage 2 pies because the dough on both pies are damaged. The frozen chicken pies at checkers sandhurst were soaked in water from the outer cardboard sleeve. I notice 'mamas pies" do not reply to complaints reviewed on Hello Peter, so I surmise they dont care. Best solution/ dont buy the product at all.
1 reviews | Active since Jan 2020
Bought their mushroom chicken pies. After instructions, dark-brown on top, raw at the bottom. Thanks for ruining dinner.
1 reviews | Active since Jan 2020
Bought their mushroom chicken pies. After instructions, dark-brown on top, raw at the bottom. Thanks for ruining dinner.
1 reviews | Active since Jan 2020
I am very disappointed in Mama's Pies. Mams's Pies advertise 6 Pies in a box and I received 5 in a box. A person in their factory can't count. Please look into this matter. I pay for 6 Pies and only get 5.
1 reviews | Active since Jan 2020
I am very disappointed in Mama's Pies. Mams's Pies advertise 6 Pies in a box and I received 5 in a box. A person in their factory can't count. Please look into this matter. I pay for 6 Pies and only get 5.
1 reviews | Active since Jan 2020
Today I went to Superspar @Mdantsane North and bought a box of Pies (Mama's Pies brand). When I arrived at home to prepare for my kids ,the box of 6 were all rotten. I drove back to return them and was given a worse rooten box. I asked for the manager and he came , he didnt even look my way or greet, he spoke with the cashier and walked away. I stood there like an idiot waiting for an apology at least for the fuel i had wasted and the risk i Almost put my kids through.
1 reviews | Active since Jan 2020
Today I went to Superspar @Mdantsane North and bought a box of Pies (Mama's Pies brand). When I arrived at home to prepare for my kids ,the box of 6 were all rotten. I drove back to return them and was given a worse rooten box. I asked for the manager and he came , he didnt even look my way or greet, he spoke with the cashier and walked away. I stood there like an idiot waiting for an apology at least for the fuel i had wasted and the risk i Almost put my kids through.
1 reviews | Active since Jan 2020
I hope this message finds you well. I am writing to bring to your attention a concerning issue I encountered with a recent purchase of your steak and kidney pies. Last Saturday, I purchased a 6-pack of your pies with the expectation of enjoying a delicious meal with my family. However, upon baking the pies today, I made a distressing discovery: there was a plaster embedded within one of the pies. Finding a foreign object such as a plaster, which is typically used for medical purposes, in a food item was not only unexpected but also deeply unsettling. As a parent, ensuring the safety and well-being of my children is paramount, and I simply cannot fathom exposing them to such a health risk. Regrettably, I had to discard all of the pies, as the presence of the plaster compromised my trust in the product's quality and safety standards. This incident has left me profoundly disappointed and concerned about the reliability of your products. I urge you to investigate this matter thoroughly to determine how such a lapse in quality control could have occurred. Additionally, I would appreciate your assurance that steps will be taken to prevent similar incidents from happening in the future. As a loyal customer, I have always held your brand in high regard, and I sincerely hope that this unfortunate incident can be addressed promptly and effectively. I look forward to your prompt response and resolution of this matter. Thank you for your attention to this urgent issue. Warm regards,
1 reviews | Active since Jan 2020
I hope this message finds you well. I am writing to bring to your attention a concerning issue I encountered with a recent purchase of your steak and kidney pies. Last Saturday, I purchased a 6-pack of your pies with the expectation of enjoying a delicious meal with my family. However, upon baking the pies today, I made a distressing discovery: there was a plaster embedded within one of the pies. Finding a foreign object such as a plaster, which is typically used for medical purposes, in a food item was not only unexpected but also deeply unsettling. As a parent, ensuring the safety and well-being of my children is paramount, and I simply cannot fathom exposing them to such a health risk. Regrettably, I had to discard all of the pies, as the presence of the plaster compromised my trust in the product's quality and safety standards. This incident has left me profoundly disappointed and concerned about the reliability of your products. I urge you to investigate this matter thoroughly to determine how such a lapse in quality control could have occurred. Additionally, I would appreciate your assurance that steps will be taken to prevent similar incidents from happening in the future. As a loyal customer, I have always held your brand in high regard, and I sincerely hope that this unfortunate incident can be addressed promptly and effectively. I look forward to your prompt response and resolution of this matter. Thank you for your attention to this urgent issue. Warm regards,
1 reviews | Active since Jan 2020
Bought the pepper steak pies and it is horrible. No steak but just thick gravy that looks like mud. It is hot cheap so atleast put steak on it. That is what I am paying for . Very disappointed. Will not but again. Garage pies are beter
1 reviews | Active since Jan 2020
Bought the pepper steak pies and it is horrible. No steak but just thick gravy that looks like mud. It is hot cheap so atleast put steak on it. That is what I am paying for . Very disappointed. Will not but again. Garage pies are beter
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