Very bad service from Marinique Lingerie

Morning... I do sewing for an income, I bought a bra pattern at Marinique Lingerie and the size i had to make for a client was not right so on monday the 14th May i phoned Marinique and told Loumie about the problem she replied that she will attend to it. I said that i will bring the pattern back for the one that is right. On thursday the 17th of May i went to collect the right pattern which Loumie told me i must fix it up then she turned around and through a roll of tape. The service i received was terrible from Loumie. I sent her an email yesterday the 18th of May and also a messenger on facebook which she did not reply. Hello Peter is the last path i can go. Thank you