MW
Mark White Nissan
Claimed Business
MW
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Frequently Asked Questions About Mark White Nissan
Mark White Nissan has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Mark White Nissan across 40 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
24 May 2025, 10:36
Sold a Faulty Car – Safety Risk and Poor After-Sales Experience
I purchased a Nissan Magnite CVT from Mark White Nissan in September 2023, with one very specific and clearly stated requirement: I needed seamless, wireless integration between my phone and the car’s entertainment system to ensure safe, hands-free driving. This was non-negotiable for me, and it was made clear during the sales process. From the moment I drove the car off the floor, however, the entertainment system has been a persistent problem. Connection between my phone and the car is unreliable, inconsistent, and at times non-existent. GPS will cut out mid-trip, the screen freezes, and the system randomly won’t power on or off. Audio levels jump between extremes, and I’ve had to constantly troubleshoot on the go — exactly the kind of distraction I was trying to avoid by buying a new car. These issues are not minor inconveniences — they are genuine safety concerns. To make matters worse, the moment I signed the paperwork, the attitude of some staff members changed dramatically. Diantha, the finance representative, and Vanessa Tattersall, the first person I engaged with at the dealership, became extremely unhelpful — with Vanessa blatantly ignoring me when I walk into the dealership. That kind of treatment is unacceptable after any sale, let alone for a vehicle that clearly isn’t functioning as promised. Gavin, the workshop manager, has been courteous and I do believe he has tried his best, but the ultimate “solution” has been to suggest that I purchase different cables to help make the system work — despite the fact that the car was advertised and sold as supporting wireless connectivity. This is 2025. A new vehicle shouldn’t require third-party hacks to perform a basic, advertised function. Wayne Maree, the salesperson, has been polite and patient throughout, but has largely deflected responsibility to the workshop. I appreciate his tone, but the fact remains: Wayne sold me this car, and it completely failed to meet the core requirement I outlined from day one. I fully acknowledge my frustration with the situation and the staff involved — and while they did not build the car, they represent both the Nissan brand and this dealership, and they chose to sell me a vehicle with a known flaw. I should have returned it immediately, but I did not anticipate that the issue would turn out to be this disruptive, never ending, or frankly, this dangerous. I will never support Mark White Nissan again, and I will never recommend the Nissan brand to anyone. This has been the most expensive, frustrating mistake ever, exhausting, and an unacceptable experience.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
24 May 2025, 10:36
Sold a Faulty Car – Safety Risk and Poor After-Sales Experience
I purchased a Nissan Magnite CVT from Mark White Nissan in September 2023, with one very specific and clearly stated requirement: I needed seamless, wireless integration between my phone and the car’s entertainment system to ensure safe, hands-free driving. This was non-negotiable for me, and it was made clear during the sales process. From the moment I drove the car off the floor, however, the entertainment system has been a persistent problem. Connection between my phone and the car is unreliable, inconsistent, and at times non-existent. GPS will cut out mid-trip, the screen freezes, and the system randomly won’t power on or off. Audio levels jump between extremes, and I’ve had to constantly troubleshoot on the go — exactly the kind of distraction I was trying to avoid by buying a new car. These issues are not minor inconveniences — they are genuine safety concerns. To make matters worse, the moment I signed the paperwork, the attitude of some staff members changed dramatically. Diantha, the finance representative, and Vanessa Tattersall, the first person I engaged with at the dealership, became extremely unhelpful — with Vanessa blatantly ignoring me when I walk into the dealership. That kind of treatment is unacceptable after any sale, let alone for a vehicle that clearly isn’t functioning as promised. Gavin, the workshop manager, has been courteous and I do believe he has tried his best, but the ultimate “solution” has been to suggest that I purchase different cables to help make the system work — despite the fact that the car was advertised and sold as supporting wireless connectivity. This is 2025. A new vehicle shouldn’t require third-party hacks to perform a basic, advertised function. Wayne Maree, the salesperson, has been polite and patient throughout, but has largely deflected responsibility to the workshop. I appreciate his tone, but the fact remains: Wayne sold me this car, and it completely failed to meet the core requirement I outlined from day one. I fully acknowledge my frustration with the situation and the staff involved — and while they did not build the car, they represent both the Nissan brand and this dealership, and they chose to sell me a vehicle with a known flaw. I should have returned it immediately, but I did not anticipate that the issue would turn out to be this disruptive, never ending, or frankly, this dangerous. I will never support Mark White Nissan again, and I will never recommend the Nissan brand to anyone. This has been the most expensive, frustrating mistake ever, exhausting, and an unacceptable experience.
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Sharleen P
1 reviews | Active since Jan 2020
20 Jan 2025, 17:54
Perfect Buying Experience at Nissan White Toti
Today my son took delivery of a Nissan Magnite from Mark White Nissan Toti. The experience was nothing short of amazing from Mark and Shiraz. These 2 amazing individuals made buying a car so stress free. From start to finish, Shiraz went above and beyond the call of duty to ensure the entire process was smooth. His professionalism, attention to detail, and genuine desire to meet our needs made the sale such a pleasure. I couldn't be more pleased with how everything was handled—truly outstanding service! I highly recommend Shiraz to anyone looking for a hassle-free and personalized buying experience. Thank you, Mark and Shiraz, I am definitely doing business with your team in the future.
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Sharleen P
1 reviews | Active since Jan 2020
20 Jan 2025, 17:54
Perfect Buying Experience at Nissan White Toti
Today my son took delivery of a Nissan Magnite from Mark White Nissan Toti. The experience was nothing short of amazing from Mark and Shiraz. These 2 amazing individuals made buying a car so stress free. From start to finish, Shiraz went above and beyond the call of duty to ensure the entire process was smooth. His professionalism, attention to detail, and genuine desire to meet our needs made the sale such a pleasure. I couldn't be more pleased with how everything was handled—truly outstanding service! I highly recommend Shiraz to anyone looking for a hassle-free and personalized buying experience. Thank you, Mark and Shiraz, I am definitely doing business with your team in the future.
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Omphile
1 reviews | Active since Jan 2020
3 Sept 2024, 15:54
Miss
Omphile Maleme 4813 Dulcie and September road Tshepisong Soweto 0655407347 omphilephopho174@gmail.com Date: 03 September 2024 Mark White Nissan Crossing Retail Centre, Sunrise Blvd, Fourways, Sandton, 2024 Crossing Retail Centre, Sunrise Blvd, Fourways, Sandton, 2024 Dear Sir/Madam Re: Nissan Magnite 2023 On December 2023 I purchased a motor vehicle from Mark White Nissan the on at Fourways (Nissan Magnite 1.0, Visia Amt(Br10, 2023 year,LM 64 JS GP). Unfortunately, the vehicle has not been satisfactory because firstly it was battery issue, engine issue and other issue. I have already taken the car back, the mechanic inspected my vehicle and agreed to fix the problem under warranty, however, when I collected the vehicle and started using it again, the problem was still there. I would appreciate it if the problem fixed/use another repairer to fix the problem or exchange the car with a new one. It is inconvenience me, as I rely on my car for transport and this problem has also caused me to incur additional cost. I look forward to settling this matter amicably. Yours faithfully O.Maleme
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Omphile
1 reviews | Active since Jan 2020
3 Sept 2024, 15:54
Miss
Omphile Maleme 4813 Dulcie and September road Tshepisong Soweto 0655407347 omphilephopho174@gmail.com Date: 03 September 2024 Mark White Nissan Crossing Retail Centre, Sunrise Blvd, Fourways, Sandton, 2024 Crossing Retail Centre, Sunrise Blvd, Fourways, Sandton, 2024 Dear Sir/Madam Re: Nissan Magnite 2023 On December 2023 I purchased a motor vehicle from Mark White Nissan the on at Fourways (Nissan Magnite 1.0, Visia Amt(Br10, 2023 year,LM 64 JS GP). Unfortunately, the vehicle has not been satisfactory because firstly it was battery issue, engine issue and other issue. I have already taken the car back, the mechanic inspected my vehicle and agreed to fix the problem under warranty, however, when I collected the vehicle and started using it again, the problem was still there. I would appreciate it if the problem fixed/use another repairer to fix the problem or exchange the car with a new one. It is inconvenience me, as I rely on my car for transport and this problem has also caused me to incur additional cost. I look forward to settling this matter amicably. Yours faithfully O.Maleme
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Replies (0)BS
Braam S
1 reviews | Active since Jan 2020
20 Aug 2024, 14:33
No parts available 90 days shocking
No parts in stock, I then get notified on the day of collecting my vehicle that the part is back log and will take 30 days, today 20 August 2024 I followed up and now I was told the part can take up to 90 days for delivery. In the meantime my vehicle can be serviced by Nissan because they cant ensure customer service level is met. My vehicle will also end up being damage more by driving like this as it is my only way of transport. I am sure a turbo boost pipe can fit in a box and be air couriered to the dealership for fitment.
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Braam S
1 reviews | Active since Jan 2020
20 Aug 2024, 14:33
No parts available 90 days shocking
No parts in stock, I then get notified on the day of collecting my vehicle that the part is back log and will take 30 days, today 20 August 2024 I followed up and now I was told the part can take up to 90 days for delivery. In the meantime my vehicle can be serviced by Nissan because they cant ensure customer service level is met. My vehicle will also end up being damage more by driving like this as it is my only way of transport. I am sure a turbo boost pipe can fit in a box and be air couriered to the dealership for fitment.
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Replies (0)TW
Tammy W
1 reviews | Active since Jan 2020
20 Jun 2024, 09:20
Mark White Motors Lonehill
I visited Mark White Motors for the first time about six weeks ago and was completely surprised by their amazing customer service. Everyone was friendly and extremely willing to help. I went back yesterday for a minor problem, and they treated me like I was their only client. Wonderful service, fantastic employees, and a great dealership. Keep it up, Mark White Motors!
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Tammy W
1 reviews | Active since Jan 2020
20 Jun 2024, 09:20
Mark White Motors Lonehill
I visited Mark White Motors for the first time about six weeks ago and was completely surprised by their amazing customer service. Everyone was friendly and extremely willing to help. I went back yesterday for a minor problem, and they treated me like I was their only client. Wonderful service, fantastic employees, and a great dealership. Keep it up, Mark White Motors!
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Maretha E
1 reviews | Active since Jan 2020
25 Mar 2024, 14:23
BAD SERVICE AND CUSTOMER CARE
Seems that the customer will always be the last priority My previous complaints about Amanzimtoti MARK WHITE NISSAN refers. After this branch send a damaged compressor to the technician BOTH him and I refused to accept it. After a 'debate' they said okay they will personally deliver it to the Technician. I requested a detailed invoice/statement from their first quote and payment they received from me. THEY REFUSE. I'Ve send a whatsapp they ignore to read I've send an e maiL they ignore to respond. This is the WORST NISSAN BRANCH IN SA. The admin is so *********** they cannot pull my profile on the screen and mail me the final sheet reflecting R0.00. I never received a final statement from them. Wonder where the money went ??
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Maretha E
1 reviews | Active since Jan 2020
25 Mar 2024, 14:23
BAD SERVICE AND CUSTOMER CARE
Seems that the customer will always be the last priority My previous complaints about Amanzimtoti MARK WHITE NISSAN refers. After this branch send a damaged compressor to the technician BOTH him and I refused to accept it. After a 'debate' they said okay they will personally deliver it to the Technician. I requested a detailed invoice/statement from their first quote and payment they received from me. THEY REFUSE. I'Ve send a whatsapp they ignore to read I've send an e maiL they ignore to respond. This is the WORST NISSAN BRANCH IN SA. The admin is so *********** they cannot pull my profile on the screen and mail me the final sheet reflecting R0.00. I never received a final statement from them. Wonder where the money went ??
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Replies (0)IS
Irmgard S
1 reviews | Active since Jan 2020
6 Mar 2024, 05:34
Nissan Amanzimtoti. Excellent service alro
Look forward to going to Nissan. Customer service is excellent! Everything is explained to me and always leave satisfied. Always made so welcome and no problem too large that they cannot deal with. The showroom is always immaculate as well as the happy friendly staff. Always individual attention. The
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Irmgard S
1 reviews | Active since Jan 2020
6 Mar 2024, 05:34
Nissan Amanzimtoti. Excellent service alro
Look forward to going to Nissan. Customer service is excellent! Everything is explained to me and always leave satisfied. Always made so welcome and no problem too large that they cannot deal with. The showroom is always immaculate as well as the happy friendly staff. Always individual attention. The
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Replies (0)SM
Simon M
1 reviews | Active since Jan 2020
17 Jul 2023, 12:44
Ecveptional service by winnie Dube of mark white nissan amanzimtoti
What a service from missWinnie Dube from mark white nissan amanzimtoti on my purchase of a new nissan magnite. Honest, friendly and transparency was the order of the day
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Simon M
1 reviews | Active since Jan 2020
17 Jul 2023, 12:44
Ecveptional service by winnie Dube of mark white nissan amanzimtoti
What a service from missWinnie Dube from mark white nissan amanzimtoti on my purchase of a new nissan magnite. Honest, friendly and transparency was the order of the day
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