Masterkey Locksmiths
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#8
in Security
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencedM
deren M
1 reviews | Active since Jan 2020
22 Dec 2021, 13:33
Worst customer service experience
Disappointed customer My bmw was in on the 11th sep 2021 for to change the boot lock and a new key I did just sign for collection no invoice was given to me on thr 11th at 12 40pm to be exact 2 days after the work was done had to bring the key back to masterkey the big size white guy assisted complaint that the lock is too hard to turn Over a month later the boot key had broke I took back to masterkey in benoni town they refused to help me without an invoice despite showing them the proof of payment of 2600 on the 11th I gave Belinda the exact time they can put on the camera today I visited masterkey again Belinda advise as per my proof of payment there was no bmw done which is utter nonsense so means then who didn't record this in the book I was told masterkey doesmt keep preview records I'm extremely disappointed and I would suggest that nobody supports this business due to the inconvenience and unethical business conduct been shoft from pillar to post 5 th I had to take off from work and still they can't assist me..the person Donavan who helped me is not inn and finance last on leave
Helpful (0)
|Replies (0)dM
deren M
1 reviews | Active since Jan 2020
22 Dec 2021, 13:33
Worst customer service experience
Disappointed customer My bmw was in on the 11th sep 2021 for to change the boot lock and a new key I did just sign for collection no invoice was given to me on thr 11th at 12 40pm to be exact 2 days after the work was done had to bring the key back to masterkey the big size white guy assisted complaint that the lock is too hard to turn Over a month later the boot key had broke I took back to masterkey in benoni town they refused to help me without an invoice despite showing them the proof of payment of 2600 on the 11th I gave Belinda the exact time they can put on the camera today I visited masterkey again Belinda advise as per my proof of payment there was no bmw done which is utter nonsense so means then who didn't record this in the book I was told masterkey doesmt keep preview records I'm extremely disappointed and I would suggest that nobody supports this business due to the inconvenience and unethical business conduct been shoft from pillar to post 5 th I had to take off from work and still they can't assist me..the person Donavan who helped me is not inn and finance last on leave
0
Replies (0)HK
Heidi K
1 reviews | Active since Jan 2020
17 Jun 2020, 08:44
Extraordinary company and amazing people
Extraordinary company and amazing people to deal with. Twice now Masterkey has come to my rescue by firstly making a plan to fix my car key and secondly organising for an electrical fault to be repaired (which no-one else could find!). I am beyond impressed with this company and have no hesitation in recommending them.
Helpful (0)
|Replies (0)HK
Heidi K
1 reviews | Active since Jan 2020
17 Jun 2020, 08:44
Extraordinary company and amazing people
Extraordinary company and amazing people to deal with. Twice now Masterkey has come to my rescue by firstly making a plan to fix my car key and secondly organising for an electrical fault to be repaired (which no-one else could find!). I am beyond impressed with this company and have no hesitation in recommending them.
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Replies (0)PT
Paul T
1 reviews | Active since Jan 2020
10 Sept 2019, 17:18
Compliment
I used the services of Masterkey,based in Benoni.The locksmith,Quinton,is cool,and knows the business.Belinda,who deals with schedules is professional,and helpful.I required a follow-up and Johan,the owner,was willing to assist,and go the extra mile.I recommend using this business if you're looking for locksmiths that are able to offer a quality overall service.Well done!
Helpful (0)
|Replies (0)PT
Paul T
1 reviews | Active since Jan 2020
10 Sept 2019, 17:18
Compliment
I used the services of Masterkey,based in Benoni.The locksmith,Quinton,is cool,and knows the business.Belinda,who deals with schedules is professional,and helpful.I required a follow-up and Johan,the owner,was willing to assist,and go the extra mile.I recommend using this business if you're looking for locksmiths that are able to offer a quality overall service.Well done!
0
Replies (0)