Masterparts
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Masterparts
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Sep '25 - Aug '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Wayne N
1 reviews | Active since Jun 2010
24 Apr 2026, 11:49
After-Market vs OEM Pricing
Please ensure when contacting Masterparts for a quote that you also call the OEM, my case Masterparts after-market part and Audi original are the same price. Never knew after-market could cost the same as OEM. I will always check OEM from today.
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Wayne N
1 reviews | Active since Jun 2010
24 Apr 2026, 11:49
After-Market vs OEM Pricing
Please ensure when contacting Masterparts for a quote that you also call the OEM, my case Masterparts after-market part and Audi original are the same price. Never knew after-market could cost the same as OEM. I will always check OEM from today.
0
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iggy I
1 reviews | Active since May 2010
3 Dec 2025, 11:43
Masterparts kenilworth bad service
Bought a set of pistons and rings only to find out that the rings is a problem. After multiple calls this still hasn’t been sorted out by them. Not once did they get back to me. I had to call them everytime and my engine block was worked on according this piston. We’ve asked them for help several times but to no avail. I am now having to import rings that are worth more than the pistons and they still didn’t contact me with any help whatsoever. It’s now costing me way more than the budget put out for this rebuild. This extra cost should fall on them for not supplying the right parts. Clearly they selling this particular brand and should be able to rectify the situation
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iggy I
1 reviews | Active since May 2010
3 Dec 2025, 11:43
Masterparts kenilworth bad service
Bought a set of pistons and rings only to find out that the rings is a problem. After multiple calls this still hasn’t been sorted out by them. Not once did they get back to me. I had to call them everytime and my engine block was worked on according this piston. We’ve asked them for help several times but to no avail. I am now having to import rings that are worth more than the pistons and they still didn’t contact me with any help whatsoever. It’s now costing me way more than the budget put out for this rebuild. This extra cost should fall on them for not supplying the right parts. Clearly they selling this particular brand and should be able to rectify the situation
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Antonio D
1 reviews | Active since Jun 2011
20 Oct 2025, 16:30
Masterparts Is the Worse
The branch in Montague Gardens can seriously consider teaching its staff to be more polite. I had a friend do me a favor today as I live out in Atlantis and visit them to get me a thermostat and as there are 2 where they themselves are not sure which one to give. So while on the phone asking as the salesman does not know which one to give I offered to buy both and inquired can I return the other not used the guy responds rudely to my friend saying listen we don't operate like that, they can't sell both as its company policy. The more I say but how can I take one and then it does not fit, I will sit without a car and have to struggle then getting another one. He arrogantly tells my friend no he does not want to talk to me. My first and last engagement with this store. One would think as there being other competitors they would at least treat its Customers with respect.
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Antonio D
1 reviews | Active since Jun 2011
20 Oct 2025, 16:30
Masterparts Is the Worse
The branch in Montague Gardens can seriously consider teaching its staff to be more polite. I had a friend do me a favor today as I live out in Atlantis and visit them to get me a thermostat and as there are 2 where they themselves are not sure which one to give. So while on the phone asking as the salesman does not know which one to give I offered to buy both and inquired can I return the other not used the guy responds rudely to my friend saying listen we don't operate like that, they can't sell both as its company policy. The more I say but how can I take one and then it does not fit, I will sit without a car and have to struggle then getting another one. He arrogantly tells my friend no he does not want to talk to me. My first and last engagement with this store. One would think as there being other competitors they would at least treat its Customers with respect.
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