MJ
Maui Jim
Unclaimed Business
MJ
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMJ
Mareza J
1 reviews | Active since Jan 2020
21 Apr 2024, 20:37
Maui Jim spectacles
I had awesome service while replacing spectacle frames that were still under guarantee. They collected the broken glasses, and sent back a brand new frame, with lenses fitted, within 3 days. Best of all, there was NO charge for all this.
Helpful (0)
|Replies (0)MJ
Mareza J
1 reviews | Active since Jan 2020
21 Apr 2024, 20:37
Maui Jim spectacles
I had awesome service while replacing spectacle frames that were still under guarantee. They collected the broken glasses, and sent back a brand new frame, with lenses fitted, within 3 days. Best of all, there was NO charge for all this.
0
Replies (0)MJ
Marc J
1 reviews | Active since Jan 2020
25 Jan 2024, 14:12
Maui Jim. Disposable brand, disposable sunglasses
They look the part but do they last the part? Absolutely Not The warranty is practically useless as they refuse to provide any warranty for discontinued models. Maybe this is just the South African numbties enforcing this policy as I find it difficult to understand how this brand could last internationally which such poor warranty policy. They need to look at leaders like Apple where you can walk in to any store with the oldest iPhone and get it fixed at no cost. In the throw away society Maui Jim (South Africa at least) are leaders and there brand value is headed for the same bin
Helpful (0)
|Replies (0)MJ
Marc J
1 reviews | Active since Jan 2020
25 Jan 2024, 14:12
Maui Jim. Disposable brand, disposable sunglasses
They look the part but do they last the part? Absolutely Not The warranty is practically useless as they refuse to provide any warranty for discontinued models. Maybe this is just the South African numbties enforcing this policy as I find it difficult to understand how this brand could last internationally which such poor warranty policy. They need to look at leaders like Apple where you can walk in to any store with the oldest iPhone and get it fixed at no cost. In the throw away society Maui Jim (South Africa at least) are leaders and there brand value is headed for the same bin
0
Replies (0)MG
Marcos G
1 reviews | Active since Jan 2020
13 Oct 2022, 13:39
BIG THANK YOU TEAM MAUI JIM
Team MAUI JIM Wow, words cannot express how grateful I am for Your Incredible After Sales Service! You have Twice now resurrected my Favourite Sunglasses for me & both times I was expecting to have to fork out serious money for repairs - Couriered to Your Workshop on Monday & I'm Wearing them again on Thursday same week!! You Seriously have my Brand loyalty and I am really grateful and amazed by Your Service! You Guys are Awesome! BIG THANK YOU!! Lefteri
Helpful (0)
|Replies (0)MG
Marcos G
1 reviews | Active since Jan 2020
13 Oct 2022, 13:39
BIG THANK YOU TEAM MAUI JIM
Team MAUI JIM Wow, words cannot express how grateful I am for Your Incredible After Sales Service! You have Twice now resurrected my Favourite Sunglasses for me & both times I was expecting to have to fork out serious money for repairs - Couriered to Your Workshop on Monday & I'm Wearing them again on Thursday same week!! You Seriously have my Brand loyalty and I am really grateful and amazed by Your Service! You Guys are Awesome! BIG THANK YOU!! Lefteri
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
4 May 2022, 05:20
Maui Jim sunglasses.
MJ Sport sunglasses repaired by the Maui Jim supplier. Customer service beyond measure. A strong belief in the product. Interaction with staff professional and a pleasure. Can't sing their praises enough.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
4 May 2022, 05:20
Maui Jim sunglasses.
MJ Sport sunglasses repaired by the Maui Jim supplier. Customer service beyond measure. A strong belief in the product. Interaction with staff professional and a pleasure. Can't sing their praises enough.
0
Replies (0)