MM
Me&You Mobile
Verified Business
MM
Me&You Mobile
Verified Business
36 Reviews (last 12 months)
Responds in 42 hours 53 min
AI Review Summary
Based on recent customer reviews, Me&You Mobile presents a sharply divided customer experience. Positive reviews praise individual consultants by name for friendly, professional, and efficient service. However, a significant volume of negative feedback highlights severe issues with unreachable customer support, unanswered emails, non-functional chatbots, failed SIM activations, porting delays, and unexplained billing or data discrepancies. Multiple customers report being unable to cancel subscriptions or obtain refunds, raising concerns about whether the company is still fully operational.
Performance(last 12 months):
0Trustindex Rating
#36Ranked In Internet & Telecoms
42h 53mReply Time
-30 NPSUnlikely
Replied to 41% of negative reviews
Reply time on negative reviews: 42 hours 53 min
TrustIndex
0
Ranking
#36
in Internet & Telecoms
Avg Reply
42h 53m
NPS Score
-30
Recommended: Unlikely
Replied to 41% of negative reviews
Reply time on negative reviews: 42 hours 53 min
Review Distribution
3.1|36 Reviews
May '25 - Apr '26
5(51.5%)
4(6.1%)
3(0%)
2(3%)
1(39.4%)
5(51.5%)
4(6.1%)
3(0%)
2(3%)
1(39.4%)
Frequently Asked Questions About Me&You Mobile
Based on recent customer reviews, Me&You Mobile presents a sharply divided customer experience. Positive reviews praise individual consultants by name for friendly, professional, and efficient service. However, a significant volume of negative feedback highlights severe issues with unreachable customer support, unanswered emails, non-functional chatbots, failed SIM activations, porting delays, and unexplained billing or data discrepancies. Multiple customers report being unable to cancel subscriptions or obtain refunds, raising concerns about whether the company is still fully operational.
Me&You Mobile has a TrustIndex of 0 out of 10 on Hellopeter, based on 36 reviews in the last 12 months. They reply to 41% of negative reviews, typically within 42 hours 53 min. Hellopeter has tracked Me&You Mobile across 591 total reviews. How is the TrustIndex calculated? →
Recent reviews (36)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceP
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Gary
1 reviews | Active since Jan 2020
26 Feb 2026, 11:16
Great service received from both consultants
Great service received from both consultants. From the frist agent I was able to update my details and the second assisted me with my policy premium as well as confirmation of assistance on comprehensive cover for me vehicle. Thank you.
Helpful (0)
|Replies (0)G
Gary
1 reviews | Active since Jan 2020
26 Feb 2026, 11:16
Great service received from both consultants
Great service received from both consultants. From the frist agent I was able to update my details and the second assisted me with my policy premium as well as confirmation of assistance on comprehensive cover for me vehicle. Thank you.
0
Replies (0)M
Matshidiso
1 reviews | Active since Jan 2020
26 Feb 2026, 08:12
I would like to write a review about dotsure
I would like to write a review about dotsure.co.za Lufefo Siteto 10/10 , thank you for a lovely service, if I can give 6stars I would 😊 Well deserved 5stars it is, thank you, thank you Regards Tshidi Dabi
Helpful (0)
|Replies (0)M
Matshidiso
1 reviews | Active since Jan 2020
26 Feb 2026, 08:12
I would like to write a review about dotsure
I would like to write a review about dotsure.co.za Lufefo Siteto 10/10 , thank you for a lovely service, if I can give 6stars I would 😊 Well deserved 5stars it is, thank you, thank you Regards Tshidi Dabi
0
Replies (0)B
BonganiMbalo
1 reviews | Active since Jan 2020
16 Feb 2026, 09:48
When talking about T...
When talking about Trisha Govender, she deserves 10 out of 10, keep up the good work cause you are mostly professional with your work, everything you touch turns into gold, I won't forget to mention that you are kind, keep it that way and always
Helpful (0)
|Replies (0)B
BonganiMbalo
1 reviews | Active since Jan 2020
16 Feb 2026, 09:48
When talking about T...
When talking about Trisha Govender, she deserves 10 out of 10, keep up the good work cause you are mostly professional with your work, everything you touch turns into gold, I won't forget to mention that you are kind, keep it that way and always
0
Replies (0)P
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