MA
Mebala Aluminium
Unclaimed Business
MA
Mebala Aluminium
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#5Ranked In Home Services
0 NPSUnlikely
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceST
Sasa T
1 reviews | Active since Jan 2020
1 Jun 2020, 20:19
Victim of their scam 0798791192/0827150015
Since i paid R29000 on December 2017 for garage door till to date haven't find garage door or money back pls help i have tried police and laywer nothing pls please i need my money back
Helpful (0)
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Sasa T
1 reviews | Active since Jan 2020
1 Jun 2020, 20:19
Victim of their scam 0798791192/0827150015
Since i paid R29000 on December 2017 for garage door till to date haven't find garage door or money back pls help i have tried police and laywer nothing pls please i need my money back
0
Replies (0)JVdM
Jerome Van der Merwe
1 reviews | Active since Jan 2020
19 May 2016, 10:21
Poor customer service
<p>I have purchased a garage door from MEBALA ALUMINIUM GLASS & DOORS, who is based in Albertina Sisulu Rd, Johannesburg. </p> <p>I have noticed that the door is bulging, I have been strugging to get Mebala guys out since November 2015 to come and have a look at the door. They evantually came out in February 2016 after multiple phone calls I had to made, the owner Anthony keep on promising and give dates on when they will come out.</p> <p> </p> <p>They took pictures of the door and reported it back to Anthony, however since than I have been battling to get them to replace the garage door. Anthony keeps on promising that they will come out and replace the door.</p> <p>The backup battery fitted was incorrect, when there is a power failure the battery does not have enough power open or close the door. When opening the door manually it falls back to almost half close.</p> <p>I eventually had to drive to their shop (03 May 2016) and found the owner (Anthony) there, he then asked one of his guys to go with me to check it out. The worker conifrmed that the incorrect battery was installed, he also had to ajust the door a little bit, but couldn't fully adjust do to lack of tools on site.</p> <p> </p> <p>Since the 03 May, I have been calling for them to come out, the owner keeps on promising, answer my calls and give a date/day they will come but they don't pitch. Which is very irritating and inconvenience people, because one has to make arrangements and everytime they don't come out.</p> <p>When one calls the office to find out if they are coming out, the lady is not aware of any dispatch assigned for me and that I have to speak with the owner.</p> <p> </p> <p>I have called the owner today (19 May) again and he said he will call me back in 5 mintues, because he will arrange with the workshop to go out....it is more than 3 hours no feedback and he is not answering his phone.</p> <p> </p> <p>I have bever dealt with such unprofessionalism in my life, where a service was rended but the after service (within warranty) is so poor.</p> <p> </p> <p>Where is the customer service, I would not recommend their service based on my experienced.</p> <p> </p>
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Jerome Van der Merwe
1 reviews | Active since Jan 2020
19 May 2016, 10:21
Poor customer service
<p>I have purchased a garage door from MEBALA ALUMINIUM GLASS & DOORS, who is based in Albertina Sisulu Rd, Johannesburg. </p> <p>I have noticed that the door is bulging, I have been strugging to get Mebala guys out since November 2015 to come and have a look at the door. They evantually came out in February 2016 after multiple phone calls I had to made, the owner Anthony keep on promising and give dates on when they will come out.</p> <p> </p> <p>They took pictures of the door and reported it back to Anthony, however since than I have been battling to get them to replace the garage door. Anthony keeps on promising that they will come out and replace the door.</p> <p>The backup battery fitted was incorrect, when there is a power failure the battery does not have enough power open or close the door. When opening the door manually it falls back to almost half close.</p> <p>I eventually had to drive to their shop (03 May 2016) and found the owner (Anthony) there, he then asked one of his guys to go with me to check it out. The worker conifrmed that the incorrect battery was installed, he also had to ajust the door a little bit, but couldn't fully adjust do to lack of tools on site.</p> <p> </p> <p>Since the 03 May, I have been calling for them to come out, the owner keeps on promising, answer my calls and give a date/day they will come but they don't pitch. Which is very irritating and inconvenience people, because one has to make arrangements and everytime they don't come out.</p> <p>When one calls the office to find out if they are coming out, the lady is not aware of any dispatch assigned for me and that I have to speak with the owner.</p> <p> </p> <p>I have called the owner today (19 May) again and he said he will call me back in 5 mintues, because he will arrange with the workshop to go out....it is more than 3 hours no feedback and he is not answering his phone.</p> <p> </p> <p>I have bever dealt with such unprofessionalism in my life, where a service was rended but the after service (within warranty) is so poor.</p> <p> </p> <p>Where is the customer service, I would not recommend their service based on my experienced.</p> <p> </p>
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Andre P
1 reviews | Active since Jan 2020
20 Feb 2015, 14:32
POOR QUALITY & POOR SERVICE & UNRELIABLE
Contracted Mebala Aliminum to install palaside fench. From the start it has been a struggle. They were always late or often did not pitch-up for appointments. Job was installed poorly (untidy, poor workmanship, incorrect color paint, installing shorter distance than what was ordered , not installing as per discussions, etc. etc.). Unfortunately, I had to rely on mr Mebala's word that the job was done well as i was not home at the time of installation. He was animate that I pay 60% deposit to secure job and 100% when job was done. He also gave his word that he would address any complaints afterwards. Almost 2 months later and i still struggle to get him out to my property to complete the job. After numerous calls, false promises and appointments where he never pitched-up I'm forced to use media such as Hello Peter to ensure that i get the job done. I've told mr Anthony Mebala that I'm going to use media like this if he does not complete the job. Will remove the message if he has completed the job -therefore if the message is still here, know that mr Mebala did not bother fixing the job.<br> <br> RECOMMENDATION: I will strongly recommended that you use another supplier!!
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Andre P
1 reviews | Active since Jan 2020
20 Feb 2015, 14:32
POOR QUALITY & POOR SERVICE & UNRELIABLE
Contracted Mebala Aliminum to install palaside fench. From the start it has been a struggle. They were always late or often did not pitch-up for appointments. Job was installed poorly (untidy, poor workmanship, incorrect color paint, installing shorter distance than what was ordered , not installing as per discussions, etc. etc.). Unfortunately, I had to rely on mr Mebala's word that the job was done well as i was not home at the time of installation. He was animate that I pay 60% deposit to secure job and 100% when job was done. He also gave his word that he would address any complaints afterwards. Almost 2 months later and i still struggle to get him out to my property to complete the job. After numerous calls, false promises and appointments where he never pitched-up I'm forced to use media such as Hello Peter to ensure that i get the job done. I've told mr Anthony Mebala that I'm going to use media like this if he does not complete the job. Will remove the message if he has completed the job -therefore if the message is still here, know that mr Mebala did not bother fixing the job.<br> <br> RECOMMENDATION: I will strongly recommended that you use another supplier!!
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