Medical Center Durban Beachfront

How Well Do You Know Your Doctor, and can he be relied on.

On Xmas eve my wife and myself went to our normal doctor at the above medical center as we had chest colds with no temperature or other systems. As a side issue while we were waiting in the reception an elderly gentleman walked out using a walker, when he could not see his son he asked the person (a woman) to please look at his file and phone his son, she without any compassion told him to go back to the dentist and ask them to phone. The doctor examined us and prescribed a course of three tablets, and told us to go for Covid test, which we did. whilst there we asked Ampath assistant would they SMS us the results as does Lancet Laboratories, to which we were told they advise the doctor and we can go onto their website, here the plot thickens. We were telephoned on the same evening at 22:05 from an obscure hair dressing Studio's number, which we did not answer initially but when it rang the second time we answered and it was the doctor who we had visited earlier that day. I have been going to this doctor for at least 30 years after he took over from a friend of mine who went on to be a urologist. When asking the doctor what we should do, he advised us to isolate for 10 Days, when asking if we had problems could we call on this number, he was not very comital other than to say, this was his wife's hair studio. From that moment on we might have been dead, we were not contacted to advise on all the meds one should take, we had to find out from a friend and daughter who had both had Covid 19. On Xmas eve when my wife was bad, I tried to call the hair studio on two occasions to request a script for oxygen, one clearly heard the receiver being lifted both times and the the mouth piece covered over. So here we were with the doctor we had been using for as far back as I can remember, ignoring us as if it would be better if we died than to disturb the doctor during his time. What happened the Hippocratic oath. Using friends and other resources we did get medication and Oxygen which without, our recovery period would have been twice as long and difficult. when discussing the way we were treaded to see if this was normal, we were told by every single person that their doctors or their partners kept in touch and monitored the situation. Clearly this medical center caters for pensioners from the old age homes and flats around North Beach, once their doors close for business, everyone of their patients are on their own, you can call the number and it will ring until you put the phone down. So in light of the above, if you have one of your parents in an old age home in the area and you care for them, please take head of the above. I will be going back to the clinic, but, only to uplift mine and my wife's files.