Poor customer service and zero accountability

More then a year ago I took my medizone machine in for assessment. After not hearing back from the company I started calling them but to no avail. I then decided to drive to the Alberton office but when I got there the business was closed down with no note to customers. Ive been battling for months to get a hold of someone and find out what happned to my device. The Alberton office had my contact details but they did not even bothered to phone me and inform me that they are closing down/ moving.