MC
Medop CC
Unclaimed Business
MC
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
1 Sept 2021, 08:07
Money, Not Patient oreintated
Terrible, Money not people oriantated. I am going to paste the letter I wrote to Medop regarding their falure to reimburse my mom R11000 that she paid as a Co-payment when she bought a mobilitiy S****** from Medop. She returned it to them in less than a week, because it wasn't the right medical choice for her. They are now refusing to refund my mother the R11000, but they refunded Discovery Health all the money that they paid. Here follows the letter I wrote to MEDOP. "Hi To whom it may concern, I would appreciate it if you could please pay back the outstanding amount, Aprox R11000 that was her Cash Payment on the Mobility s****** that she returned. My Mother told me that, you guys told her that she won't be able to get the outstanding amount of money back, because of services delivery, and delivery costs? Firstly there is no, mention of these costs on any invoices that we recieved. She was planning to buy a wheelchair from you guys, and she went to specialists, at a neurological rehabilitation centre to do everything in place to be able to do just that. An electronic wheelchair, and accessories are very expensive, therefore a rash, an uneducated, and a uninformed decision cannot be made. I don't have to explain the fact that you are in direct contravention of the Consumer protection act. I don't think Discovery health will take kindly to the fact that one of their preferred suppliers wants to defraud, and disabled, quadriplegic, senior citizen from R11000, that isn't in any way owed to them. Kind take note, that I will be giving MEDOP till monday to pay the money owed back to Christa de Kooker, or steps will be taken to ensure that the money is paid back in full. "
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
1 Sept 2021, 08:07
Money, Not Patient oreintated
Terrible, Money not people oriantated. I am going to paste the letter I wrote to Medop regarding their falure to reimburse my mom R11000 that she paid as a Co-payment when she bought a mobilitiy S****** from Medop. She returned it to them in less than a week, because it wasn't the right medical choice for her. They are now refusing to refund my mother the R11000, but they refunded Discovery Health all the money that they paid. Here follows the letter I wrote to MEDOP. "Hi To whom it may concern, I would appreciate it if you could please pay back the outstanding amount, Aprox R11000 that was her Cash Payment on the Mobility s****** that she returned. My Mother told me that, you guys told her that she won't be able to get the outstanding amount of money back, because of services delivery, and delivery costs? Firstly there is no, mention of these costs on any invoices that we recieved. She was planning to buy a wheelchair from you guys, and she went to specialists, at a neurological rehabilitation centre to do everything in place to be able to do just that. An electronic wheelchair, and accessories are very expensive, therefore a rash, an uneducated, and a uninformed decision cannot be made. I don't have to explain the fact that you are in direct contravention of the Consumer protection act. I don't think Discovery health will take kindly to the fact that one of their preferred suppliers wants to defraud, and disabled, quadriplegic, senior citizen from R11000, that isn't in any way owed to them. Kind take note, that I will be giving MEDOP till monday to pay the money owed back to Christa de Kooker, or steps will be taken to ensure that the money is paid back in full. "
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Replies (0)NE
Nickolas E
1 reviews | Active since Jan 2020
14 Nov 2020, 14:18
Amazing Team and Service from Medop CC Jhb
Hi Guys, I would like to share the amazing experience i had with Medop. In the beginning of this year I started experiencing nerve issues that related to the functionality of my legs. This has resulted in me needing a wheelchair to be able to get around and maintain my quality of life. Medop CC is a company who's head office is in Johannesburg and they are the sole distributors of Invacare products in South Africa, including the supply of wheelchairs , disability assistance devices among many more products to assist and person with any disability needs / requirements. My experience with them has been totally professional and a compassionate one. From day one I had two gentlemen assisting me to ensure I get the right wheelchair for my needs and disability. Further I had total support from the administrative team as well as the physiothe****** who assisted in making sure my wheelchair was set accordingto my disability. They really all took the time to ensure I was looked after. The product that I have is a great quality and meets my active life style and I would say is one of the best in the market. Trust me when I say i have tried other suppliers before I made my choice and they came nowhere close to my experience with the Medop team. The Medop team really went out of their way to assist me and take time to understand my condition and needs. A really genuine team that I would recommend to any one. Thank you guys for making my experience in such a difficult time in my life such a great experience. I would recommend Medop CC to anyone.
Helpful (0)
|Replies (0)NE
Nickolas E
1 reviews | Active since Jan 2020
14 Nov 2020, 14:18
Amazing Team and Service from Medop CC Jhb
Hi Guys, I would like to share the amazing experience i had with Medop. In the beginning of this year I started experiencing nerve issues that related to the functionality of my legs. This has resulted in me needing a wheelchair to be able to get around and maintain my quality of life. Medop CC is a company who's head office is in Johannesburg and they are the sole distributors of Invacare products in South Africa, including the supply of wheelchairs , disability assistance devices among many more products to assist and person with any disability needs / requirements. My experience with them has been totally professional and a compassionate one. From day one I had two gentlemen assisting me to ensure I get the right wheelchair for my needs and disability. Further I had total support from the administrative team as well as the physiothe****** who assisted in making sure my wheelchair was set accordingto my disability. They really all took the time to ensure I was looked after. The product that I have is a great quality and meets my active life style and I would say is one of the best in the market. Trust me when I say i have tried other suppliers before I made my choice and they came nowhere close to my experience with the Medop team. The Medop team really went out of their way to assist me and take time to understand my condition and needs. A really genuine team that I would recommend to any one. Thank you guys for making my experience in such a difficult time in my life such a great experience. I would recommend Medop CC to anyone.
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