“Medshield Failed Me When It Mattered”

Item: Medshield
Rating: 1
Author: Anonymous

I have been a Medshield member for 13 years. When I needed assistance with a claim, my claim was refused and I did not receive the support I expected after over a decade of membership.

Based on my experience, this has been the worst medical aid experience I have had. I feel extremely disappointed and let down.

I would advise others to carefully review their options before choosing Medshield.

Helpful (0)

Replies (106)

Medshield's replyOfficial

27 Feb 2026, 11:30

Good day,
  Medshield Medical Scheme has acknowledged your hello peter complaint and is currently investigating.
  Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
  Yours sincerely,
Medshield Medical Scheme

Best regards,

Medshield's reply27 Feb 2026, 11:30

Official

Best regards,

Medshield's replyOfficial

10 Mar 2026, 07:12

Good day Medshield Medical Scheme has acknowledged your hello peter complaint and would like to thank you for bringing your concerns to our attention. Kindly be advised, your complaint has been reviewed and detailed response has been emailed to your registered email address THEOGROBLER777@GMAIL.COM We trust you find the above in order and sincerely do apologise for the delay. Yours sincerely, Medshield Medical Scheme

Best regards,

Medshield's reply10 Mar 2026, 07:12

Official

Best regards,