Meerkat Debt Review – Serious Consumer Warning

I entered debt review with Meerkat on the clear condition that my home loan must be excluded, as it is paid directly from my salary. Without my permission or signature, Meerkat included my bond anyway, which is ********.

I have now paid off all my debts in full except for one small Standard Bank loan of about R12,000, yet Meerkat has failed to properly recalculate my repayment plan and continues to keep me locked into an incorrect and outdated structure.

I was also told by Meerkat that Old Mutual “demanded” an additional R2,500 per month, which is not how debt review works. Creditors cannot simply dictate payment amounts without proper legal process and affordability reassessment, yet Meerkat accepted and enforced this without transparency.

Even worse, Meerkat deducted money for my home loan through debt review without legal authority, putting my house at risk and generating ******** fees.

This is not a mistake — it is a serious compliance breach.

I am now formally demanding:

Immediate removal of my bond from debt review

A corrected repayment plan

And refunds of ******** deductions

I will be escalating this matter to the National Credit Regulator (NCR).

Consumers deserve transparency, consent, and legal compliance. I received none of that from Meerkat.