MB
Mega Bus
Unclaimed Business
MB
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Review Distribution
3|2 Reviews
Jun '25 - May '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About Mega Bus
Mega Bus has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Mega Bus across 16 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBM
Busi M
1 reviews | Active since Jan 2020
14 Oct 2025, 06:41
Poor service
Megabus from Embalenhle to Secunda cannot transport our kids yet we bought tickets, instead they told them to go back home because there are no buses. The same inspectors who suppose to organise a bus for the children told them there’s nothing they can do so they must go home. When I call the office then the reception lady just hang up 3 times. No wonder they act like this because they don’t have competition.
Helpful (0)
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Busi M
1 reviews | Active since Jan 2020
14 Oct 2025, 06:41
Poor service
Megabus from Embalenhle to Secunda cannot transport our kids yet we bought tickets, instead they told them to go back home because there are no buses. The same inspectors who suppose to organise a bus for the children told them there’s nothing they can do so they must go home. When I call the office then the reception lady just hang up 3 times. No wonder they act like this because they don’t have competition.
0
Replies (0)DF
Debbie F
1 reviews | Active since Jan 2020
20 Aug 2025, 07:35
Excellent driver
This morning I went to drop my dog at the Vet and a Mercedes Benz sprinter Fleet number 1831 was travelling next to me. What a friendly and courteous driver. I have never experienced a bus driver to be so careful and thought full. Please give kudos to this driver.
Helpful (0)
|Replies (0)DF
Debbie F
1 reviews | Active since Jan 2020
20 Aug 2025, 07:35
Excellent driver
This morning I went to drop my dog at the Vet and a Mercedes Benz sprinter Fleet number 1831 was travelling next to me. What a friendly and courteous driver. I have never experienced a bus driver to be so careful and thought full. Please give kudos to this driver.
0
Replies (0)ZL
Ziyanda L
1 reviews | Active since Jan 2020
23 Dec 2024, 19:12
State of the toilet is HORRIBLE.
We were departing from a particular campsite from a church camp and the state of the bus was very poor. Someone had clearly used the toilet of the bus and all of a sudden there was a horrible stench coming from the toilet. We continue to drive complaining about this stage and someone had clearly told the driver. The driver went into the toilet I don't even know what he did but the stench was still there. It was as if the driver was so nonchalant. Mega bus please check the state of your toilets. please fix your ways
Helpful (0)
|Replies (0)ZL
Ziyanda L
1 reviews | Active since Jan 2020
23 Dec 2024, 19:12
State of the toilet is HORRIBLE.
We were departing from a particular campsite from a church camp and the state of the bus was very poor. Someone had clearly used the toilet of the bus and all of a sudden there was a horrible stench coming from the toilet. We continue to drive complaining about this stage and someone had clearly told the driver. The driver went into the toilet I don't even know what he did but the stench was still there. It was as if the driver was so nonchalant. Mega bus please check the state of your toilets. please fix your ways
0
Replies (0)BM
Buhle M
1 reviews | Active since Jan 2020
4 Nov 2024, 09:38
Worst service
Megabus has the worst customer service, I wonder why people are still using them. 😡😡 I found their office locked twice, when I wanted to cancel my bus ticket. At the end of the month, they deduct the bus fare from my salary. When you call them, they keep transferring you to people who do not know what their job. Mxm!! And the fact that they don't even take these reviews serious, they do not improve...is just...😡😡😡😡
Helpful (0)
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Buhle M
1 reviews | Active since Jan 2020
4 Nov 2024, 09:38
Worst service
Megabus has the worst customer service, I wonder why people are still using them. 😡😡 I found their office locked twice, when I wanted to cancel my bus ticket. At the end of the month, they deduct the bus fare from my salary. When you call them, they keep transferring you to people who do not know what their job. Mxm!! And the fact that they don't even take these reviews serious, they do not improve...is just...😡😡😡😡
0
Replies (0)CF
Christelle F
1 reviews | Active since Jan 2020
27 Aug 2024, 08:00
No service and incorrect contact details on website
No answer on phone lines, e-mail addresses supp**** on website is undeliverable. the person answering the phone at head office is rude and not willing to assist. The people using their services have no means to contact them, really pathetic.
Helpful (0)
|Replies (0)CF
Christelle F
1 reviews | Active since Jan 2020
27 Aug 2024, 08:00
No service and incorrect contact details on website
No answer on phone lines, e-mail addresses supp**** on website is undeliverable. the person answering the phone at head office is rude and not willing to assist. The people using their services have no means to contact them, really pathetic.
0
Replies (0)JB
Jan B
1 reviews | Active since Jan 2020
22 Mar 2024, 06:10
Mega busses danger on our roads
Mega bus is one of the dangerous transport companies their bus drivers has no concern for their passengers or other road users safety they don't obey traffic signs drive into oncoming traffic Like this morning in Kuruman at about 06:45 Bus 17110 came out of the taxi rank with out stoping drive right into on coming traffic from his left and right luckily I was driving slowly Otherwise he would hit me after everyone stops he finished his turn in to Livingston street and skip after that two more stopstreets And almost hit a pedestrian at the pedestrian crossing between Kuruman mall and the other shopping centre Jan Britz
Helpful (0)
|Replies (0)JB
Jan B
1 reviews | Active since Jan 2020
22 Mar 2024, 06:10
Mega busses danger on our roads
Mega bus is one of the dangerous transport companies their bus drivers has no concern for their passengers or other road users safety they don't obey traffic signs drive into oncoming traffic Like this morning in Kuruman at about 06:45 Bus 17110 came out of the taxi rank with out stoping drive right into on coming traffic from his left and right luckily I was driving slowly Otherwise he would hit me after everyone stops he finished his turn in to Livingston street and skip after that two more stopstreets And almost hit a pedestrian at the pedestrian crossing between Kuruman mall and the other shopping centre Jan Britz
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Replies (0)BM
Balungilebonke M
1 reviews | Active since Jan 2020
21 Dec 2023, 06:12
No respect for passengers
Megabus in Leandra/Lebohang or Leslie is a joke they way they treat passengers and conduct it's business is very weak. How can they cut buses during this time of the year,they have cut the bus from Leslie to Evander and they say passengers must ride together with secunda passengers how so this means that the bus will start at Evander to secunda, this is what irritates me the most Megabus does not value our money and time secunda passengers will have to clock in late because of the new route from Evander to secunda many employees will loose on their wages we all working for our children and families. Megabus you are thinking for your own pocket but what about the passengers pocket who are paying for the services to be transported to work. How will you feel if your own employees always report late to work? So tell me how will our employers feel when we always report late to work the excuse will always be the bus was late. Please fix it before people loose their jobs because of megabus
Helpful (0)
|Replies (0)BM
Balungilebonke M
1 reviews | Active since Jan 2020
21 Dec 2023, 06:12
No respect for passengers
Megabus in Leandra/Lebohang or Leslie is a joke they way they treat passengers and conduct it's business is very weak. How can they cut buses during this time of the year,they have cut the bus from Leslie to Evander and they say passengers must ride together with secunda passengers how so this means that the bus will start at Evander to secunda, this is what irritates me the most Megabus does not value our money and time secunda passengers will have to clock in late because of the new route from Evander to secunda many employees will loose on their wages we all working for our children and families. Megabus you are thinking for your own pocket but what about the passengers pocket who are paying for the services to be transported to work. How will you feel if your own employees always report late to work? So tell me how will our employers feel when we always report late to work the excuse will always be the bus was late. Please fix it before people loose their jobs because of megabus
0
Replies (0)kG
kelebogile G
1 reviews | Active since Jan 2020
2 Nov 2020, 15:59
Megabus don't want to pay me money for hearing loss that their transport caused
I Mokhukhu Benjamin ogotseng have a Problem with Megabus, I started worked at Megabus from 2012 September 07, they've sent us to medical every year I was fit to work but in 2018 08 14 Dr E M Rabaloi sent me to Kimberly to Dr Werner Hoek ( Ear, nose throat specialist) so this Dr diagnosis that I have a lost hearing, and after that I continued to Work and in 2019 02 20 I get the certificate that I am unfit to work, and they say it's because I worked the mines, they makes excuses about the mines, so I was fired and I didn't even receive a rand for my hearing loss, so I want you to help me to get the money for my disability. I tried to go to Labour every time when I go there, the person who works my case is not there, pls help me.
Helpful (0)
|Replies (0)kG
kelebogile G
1 reviews | Active since Jan 2020
2 Nov 2020, 15:59
Megabus don't want to pay me money for hearing loss that their transport caused
I Mokhukhu Benjamin ogotseng have a Problem with Megabus, I started worked at Megabus from 2012 September 07, they've sent us to medical every year I was fit to work but in 2018 08 14 Dr E M Rabaloi sent me to Kimberly to Dr Werner Hoek ( Ear, nose throat specialist) so this Dr diagnosis that I have a lost hearing, and after that I continued to Work and in 2019 02 20 I get the certificate that I am unfit to work, and they say it's because I worked the mines, they makes excuses about the mines, so I was fired and I didn't even receive a rand for my hearing loss, so I want you to help me to get the money for my disability. I tried to go to Labour every time when I go there, the person who works my case is not there, pls help me.
0
Replies (0)